Consumer Cases
Chandigarh District Commission Holds IDBI Liable For Failure To Initiate Refund To Bond Buyer's Nominee
The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President), Surjeet Kaur (Member) and Suresh Kumar Sardana (Member) held IDBI Bank liable for failure to initiate a refund to the deceased's nominee after exercising its call option right regarding a bond bought by the deceased. Brief Facts: The matter pertained to the purchase of an IDBI Deep Discount Bond by the Complainant's father. The bond was bought at an issue price of Rs....
Telangana RERA Penalizes Builder For Non-Registration Of Project, Orders Completion Of Construction
Telangana Real Estate Regulatory Authority (TSRERA/Authority) bench, comprising Justice Dr. N. Satyanarayana (Chairperson), K. Srinivasa Rao (Member), and Laxmi Narayana Jannu (Member), has penalized the builder for non-registration of the project under Section 3 of the Real Estate Regulation and Development Act 2016. Additionally, the Authority has directed the builder and other respondents to complete construction within 90 days and deliver the flat to the Homebuyer. Background Facts...
Rajasthan RERA Orders Compensation To Homebuyer, Rejects Builder's Contention That Delay Caused Due To ED Investigation
Rajasthan Real Estate Regulatory Authority (Authority), consisting of Justice RS Kulhari (Adjudicating Officer), has directed the builder to compensate the homebuyer for the delay in offering possession by rejecting the builder's contention that the delay was caused due to an Enforcement Directorate investigation. Background Facts The homebuyer booked a flat in the project named SKY 25, developed by the builder, for a total sale consideration of Rs. 15,76,251/-. An agreement for...
Suppression Of Material Facts Makes Policy Voidable At Option Of Insurance Company, NCDRC Dismisses Revision Petition Against Bajaj Allianze Life Insurance Co.
The National Consumer Disputes Redressal Commission (NCDRC) bench comprising J. Rajendra (Presiding Member) dismissed a revision petition filed against Bajaj Allianze Life Insurance Co. based on the fact that the deceased policyholder failed to disclose her preexisting ailments at the time of purchasing the policies. The NCDRC held that suppression of facts makes the policy voidable at the option of the Insurance Company. Brief Facts: The Complainant's deceased wife had two policies...
Insurance Company Not Obligated to Reimburse Claims for Accidents During Inactive Policy Phase, Even After Subsequent Revival Of Policy: NCDRC
The National Consumer Disputes Redressal Commission (NCDRC) bench comprising J. Rajendra (Presiding Member) allowed a revision petition filed by the Life Insurance Corporation of India (LIC). The NCDRC held that there is a need to strictly adhere to the policy's terms and conditions. According to its ruling, if the policy lapsed due to non-payment of premiums at the time of the accident, the claimants would not be entitled to the amount, even if the policy was subsequently revived after...
Not Advisable To Intervene In Matters Lacking Anti-Competitive Conduct, CCI Dismisses complaint against Pharma Entities
The Competition Commission of India (CCI) bench, consisting of Ms Ravneet Kaur (Chairperson), Mr Anil Agrawal (Member), Ms Sweta Kakkad (Member), and Mr Deepak Anurag (Member), held that in the absence of evident anti-competitive behaviour, decisions concerning the purchase or sale of products are primarily influenced by the commercial considerations of market players. Consequently, the CCI closed information filed against various pharmaceutical entities for allegedly neglecting to promote...
Section 24 A Aims To Uphold The Consumer Protection Act 1986, Ensuring Its Effectiveness By Preventing Prolonged Litigation In Consumer Fora: NCDRC
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker(member), held that Section 24 A of the Consumer Protection Act, 1986, serves as a safeguard to the effectiveness of the law by preventing challenges that could unnecessarily prolong cases in Consumer Fora, thus preserving the integrity of the legislation. Brief Facts of the Case The complaint outlines that Mrs. Sunita Kumar, accompanied by her husband, Mr. Rajeev Kumar,...
Bihar State Commission Sets Aside Order Against SBI Based On Lack Of Technical Issues Pertaining To ATMs On Its Part
The State Consumer Disputes Redressal Commission (Bihar) bench comprising Ms Gita Verma (Presiding Member) and Md. Shamim Akhtar (Judicial Member) set aside the order of the Vaishali District Commission against the State Bank of India. The State Commission found discrepancies in the Complainant's version, who alleged unauthorized transactions while using SBI's ATMs. Brief Facts: The Complainant held a savings account with the State Bank of India (“SBI”). On 20th September 2015, at...
Chandigarh District Commission Holds Byju's Liable For Failure To Provide Refund Despite Providing Acknowledgement
The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench, consisting of Shri Pawanjit Singh (President), Mrs. Surjeet Kaur (Member), and Shri Suresh Kumar Sardana (Member), held Byju's liable for failing to deliver the promised amenities in a course and subsequently, failing to refund the amount despite acknowledging it. Brief Facts: The Complainant, having two sons enrolled in an ICSE-affiliated school, was persuaded by BYJU's Tuition Centre (“Byju's”) on...
The National Commission Holds Emaar Land Liable For Deficiency In Service Due To Delay In Possession
The National Consumer Disputes Redressal Commission, presided by Justice A.P. Sahi, held that buyers cannot be made to wait indefinitely for possession when projects are not completed on time. Brief Facts of the Case The complainant booked an apartment from Emaar Land Ltd./ developer and paid Rs. 40,56,443. The agreement stipulated possession within 36 months from the...
Compensation For Delays Are Subject To Market Conditions: NCDRC Holds Eldeco Infrastructure Liable For Deficiency In Service
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker(member), held that the interest rate charged for delay in possession may be altered according to market conditions. Brief Facts of the Case The case involves a dispute between the complainant and the builder company regarding purchasing an independent floor unit in...
The National Commission Holds Premium Acres Infrastructure Liable For Deficiency In Service Due To Arbitrarily Cancelling An Allotment
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker(member), held the builder's failure to deliver the flat on time constituted a clear deficiency, which was worsened by arbitrarily cancelling the allotment upon receiving a legal notice from the complainant. Brief Facts of the Case The complainant booked a flat in the...