Consumer Cases
Kamala Mills Fire | Consumer Commission Dismisses ₹5.67 Crore '1Above' Insurance Claim
The District Consumer Disputes Redressal Commission, South Mumbai, comprising President Pradip G. Kadu and Members Pratibha R. Patil and Gauri M. Kapse, has dismissed a consumer complaint filed by Sigrid Ospitalita and Entertainment LLP, which operated the restaurant and bar “1Above” at Kamala Mills, Mumbai, seeking ₹5.67 crore from Shriram General Insurance Company Limited for...
Customer Receives Lifebuoy Soap Instead Of Realme Mobile Phone; Delhi Consumer Commission Holds Flipkart Liable
The District Consumer Disputes Redressal Commission, South II, Delhi, comprising President Monika Aggarwal Srivastava and Members Dr. Rajender Dhar and Ritu Garodia, has held Flipkart Internet Pvt. Ltd. guilty of deficiency in service and unfair trade practice after a consumer received bars of Lifebuoy soap instead of a Realme mobile phone ordered through its online...
Air India Failed To Refund ₹31,440 Despite Admitting Liability, Chandigarh Consumer Commission Rules
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh, comprising President Pawanjit Singh and Member Brij Mohan Sharma, has partly allowed a consumer complaint against Air India Ltd., holding that the airline's failure to refund an admitted rescheduling amount, despite assuring in its written response that the refund was being processed, constitutes deficiency...
Loan Foreclosure | Delhi Consumer Commission Dismisses Widow's Insurance Claim, Says Coverage Does Not Continue Automatically
The District Consumer Disputes Redressal Commission-VIII (Central), Delhi, comprising President Divya Jyoti Jaipuriar and Member Dr. Rashmi Bansal, has dismissed a consumer complaint seeking death benefits under a loan-linked insurance policy after the underlying loan was foreclosed before the borrower's death. The Commission held that the policyholder's contractual option...
E-Waste Delivered Instead Of Laptop: Bhopal Consumer Commission Directs Amazon To Refund ₹1.29 Lakh With Interest
The District Consumer Disputes Redressal Commission-I, Bhopal, comprising President Yoge Dutt Shukla and Member Dr. Sanjeev Singh, has directed Amazon Seller Services Private Limited to refund the purchase amount to a consumer who alleged that electronic waste was delivered instead of a Samsung Galaxy Book 2 Pro 360 laptop purchased through its platform, along with interest and compensation....
NCDRC Finds Hospital And Treating Doctor Negligent In Post-Operative Care, Awards ₹20 Lakh Compensation
The National Consumer Disputes Redressal Commission (NCDRC), comprising President Justice A.P. Sahi and Member Bharat Kumar Pandya, has held Metro Heart Institute with Multi Speciality, Faridabad, and Dr. Bhanwar Lal Kamawat liable for medical negligence in the death of a 39-year-old patient, Daksh Kumar, following hernia surgery. The Commission found that while the operating surgeon was...
Kupwara Consumer Commission Orders Cooperative Bank To Honour OTS, Issue No Dues Certificate
The District Consumer Disputes Redressal Commission, Kupwara, Jammu and Kashmir, comprising President Peerzada Qousar Hussian and Member Nyla Yaseen, held Baramulla Central Cooperative Bank guilty of deficiency in service in a dispute concerning the reversal of a ₹50,000 One-Time Settlement (OTS) of a loan originally amounting to ₹2 lakh, taken by the complainant's...
Paytm Payments Bank Liable For Failed Insurance Payment; Delhi Consumer Commission Orders Refund With Interest
The District Consumer Disputes Redressal Commission, South-II, Delhi, comprising President Monika Aggarwal Srivastava and Members Dr. Rajender Dhar and Ritu Garodia, has held Paytm Payments Bank Limited deficient in service in a dispute concerning a failed insurance premium transaction of ₹40,466. The Commission found that although the amount was debited from the complainant's Paytm Wallet...
NCDRC Directs GMADA To Reassess Purab Premium Apartments Completion Certificates, Issue Fresh Certificates Within 30 Days
The National Consumer Disputes Redressal Commission (NCDRC), New Delhi, comprising Presiding Member Dr. Inder Jit Singh and Member Shashi Nandkeolyar, has directed the Greater Mohali Area Development Authority (GMADA) to reconsider the Completion Certificates issued for Purab Premium Apartments in Mohali and issue fresh certificates within 30 days of receiving a certified copy of...
Factory Theft Went Unnoticed For Months: NCDRC Rejects Insurance Claim
The National Consumer Disputes Redressal Commission (NCDRC), comprising President Justice A.P. Sahi and Member Bharat Kumar Pandya, has dismissed a consumer complaint filed by M/s. Cemcon Track Industries against Bajaj Allianz General Insurance Co. Ltd. over the repudiation of its burglary insurance claim. The Commission held that the complainant had failed to maintain adequate...
Repeated Document Demands, Health Claim Rejection: Delhi Consumer Commission Holds Niva Bupa Liable
The District Consumer Disputes Redressal Commission-VIII (Central), Delhi, comprising President Divya Jyoti Jaipuriar and Member Dr. Rashmi Bansal, has held Niva Bupa Health Insurance Co. Ltd. liable for deficiency in service for repeatedly seeking medical documents and ultimately rejecting a 76-year-old woman's health insurance claim on the ground of non-submission of...
Kia Seltos Dashboard Glare Case: Delhi Consumer Commission Holds Kia India, Authorised Dealer Guilty Of Unfair Trade Practice
The District Consumer Disputes Redressal Commission-II, New Delhi, comprising President Monika A. Srivastava and Member Kiran Kaushal, held Kia India Pvt. Ltd. and its authorised dealer, Allied Motors Ltd., guilty of unfair trade practice in a dispute concerning dashboard reflections on the windshield of a Kia Seltos GTX Plus. The Commission directed the opposite parties to pay ₹5 lakh...