Can’t Raise Objections Regarding Nature Of Insured Property At Later Stage, NCDRC Dismisses Bajaj Allianz General Insurance Co.’s Appeal

The National Consumer Disputes Redressal Commission (NCDRC) bench, comprising Mr Subhash Chandra (Presiding Member) and Dr Sadhna Shaker (Member), dismissed an appeal filed by Bajaj Allianz General Insurance Company challenging the order of the Goa State Commission. The NCDRC dismissed the Insurance Company's objections concerning the classification of the property, which the...

"Electricity Connection Cannot Be Disconnected Without First Serving Notice": East Delhi Commission Orders BSES To Restore Electricity Along With Compensation

The East Delhi District Consumer Disputes Redressal Commission allowed a consumer complaint against BSES (Electricity Provider) regarding an unauthorized disconnection of electricity from two meters at a Delhi residence. The complainant, residing at premises with both commercial and domestic meters faced a power cut after receiving bills not in his name. BSES disconnected...

Failure To Refund Pre-Paid Amount Despite Order Cancellation: Cooch Behar Consumer Commission Holds Amazon India Liable, Orders Refund And Compensation

The Cooch Behar District Consumer Disputes Redressal Commission presided by Mrs. Rumpa Mandal along with Mr. Subhas Chandra Guin as member allowed a consumer complaint against Amazon India. The dispute was regarding a purchase made through Amazon for 30 items of Daffodils Mosquito Bug Bird Net Transparent White Barriers by the complainants. Despite payment of Rs. 17,970/- in advance,...

Bangalore District Commission Holds Flipkart Liable For Failure To Return After Cancellation Of Order Twice, Orders Refund And Compensation

The Additional District Consumer Disputes Redressal Commission-I, Bangalore (Karnataka) bench comprising Sri B. Narayanappa (President), Smt. Jyothi N (Member) and Smt. Sharavathi S.M. (Member) held Flipkart liable for cancelling the Complainant’s order two times due to unforeseen circumstances and for failing to refund the deducted amount. Flipkart was directed to refund...

Delay In Decision Due To Covid-19 Restrictions Is Not A Ground For Enhancement Of Compensation, H.P. State Commission Dismisses Appeal

The Himachal Pradesh State Consumer Disputes Redressal Commission bench, comprising Justice Inder Singh Mehta (President) and Mr R.K. Verma (Member), dismissed an appeal filed for the enhancement of the compensation amount awarded by the Shimla District Commission. The appellant cited inflation rates and number of hearings as a reason for such enhancement. The State Commission observed...

Web Check-In Link Not Provided And Late Info. Regarding Change In Schedule, Hyderabad District Commission Holds Alliance Air & MakeMyTrip Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission-I, Hyderabad (Telangana) bench comprising Mrs B. Uma Venkata Subba Lakshmi (President), Mrs. C. Lakshmi Prasanna (Member) and Mr B. Rajareddy (Member) held MakeMyTrip and Alliance Air Aviation liable for deficiency in service for their failure to inform the Complainant regarding flight change schedule on time. Further, Alliance Air...

Customers Can’t Be Restricted From Bringing Own Carry Bag, Bangalore Commission Holds SPAR Hypermarket Liable For Unfair Trade Practices

The Additional District Consumer Disputes Redressal Commission-I, Bangalore (Karnataka) bench comprising Sri B. Narayanappa (President), Smt. Jyothi N (Member) and Smt. Sharavathi S.M. (Member) held Sparmax Hypermarket Store, Yelaharika, Bangalore liable for deficiency in service and unfair trade practices. The Store prohibited the concerned customer from bringing his carry bag, charged...

Punjab State Commission Holds Food Corporation Of India Liable For Delaying The Disbursement Of Medical Scheme Amount To Its Retired Employee

The State Consumer Disputes Redressal Commission, Punjab bench comprising Mr H.P.S. Mahal (Presiding Judicial Member) and Mrs Kiran Sibal (Member) held the Food Corporation of India’s Jalandhar divisional office and Punjab regional office liable for deficiency in service for delaying the disbursement of the medical health scheme claim. The State Commission directed it to pay a...

Tour Operator Fails to Provide Agreed Car Services: Alipurduar District Commission Orders Refund and Compensation

The Alipurduar District Consumer Disputes Redressal Commission in West Bengal allowed a consumer complaint filed by a customer who faced problems with a “tour operator”. The complainant paid Rs. 4,000/- for a car service but did not receive it on reaching the destination. Despite attempts to contact the operator, there was no response, so the complainant had to hire another...

Contributory Deficiency, NCDRC Reduces Compensation

The National Consumer Disputes Redressal Commission (NCDRC) bench led by Mr Justice A.P. Sahi (President) modified the order passed by the State Commission, Andhra Pradesh in favour of the North Eastern Region Institute of Science and Technology (NERIST) which alleged deficiency in service on part of M/s Intec Infonet Pvt. Ltd. for causing a delay in their developmental project. The...

Selling A Book Above MRP, Hyderabad Commission Holds Amazon And Its Seller Liable

The District Consumer Disputes Redressal Commission-I, Hyderabad (Telangana) bench comprising Mrs B. Uma Venkata Subba Lakshmi (President), Mrs C. Lakhsmi Prasanna (Member) and Mr B. Raja Reddy (Member) held Amazon and its seller, Saraswati Book House liable for selling a book over the price of its MRP. The District Commission emphasized the liability of intermediary platforms...

Inadequate Power Supply And AC Failure In Garib Rath Train, Hyderabad District Commission Orders South-Central Railways Liable For Negligence

The District Consumer Disputes Redressal Commission-II, Hyderabad (Telangana) bench comprising Sri Vakkanti Narasimha Rao (President) and Smt. D. Sreedevi (Member) held South Central Railway liable for negligence which resulted in great inconvenience (suffocation) to the passengers of AC 3 compartment in the Garib Rath train (12739) going from Vishakhapatnam to Secunderabad....