Consumer Cases
Car Purchased In Name Of Proprietorship Is For Commercial Purpose, Buyer Not A 'Consumer': Chandigarh Consumer Commission
The District Consumer Disputes Redressal Commission, Chandigarh, comprising Mr. Amrinder Singh Sidhu (President) and Mr. Brij Mohan Sharma (Member), has dismissed a consumer complaint filed against Mercedes-Benz India Pvt. Ltd.and its authorised dealer, holding that a car purchased in the name of a proprietorship concern engaged in commercial activity does not fall within the definition...
Consumer Protection Act | Delhi HC Issues Notice In Challenge To NCDRC Order Dismissing Execution Proceedings Against RWA
The Delhi High Court has issued notice in a petition challenging an order passed by the National Consumer Disputes Redressal Commission (NCDRC), which dismissed execution proceedings against a Residents Welfare Association (RWA) and its office bearers on the ground that they were not parties to the original consumer complaint.Justice Girish Kathpalia noted the challenge to the NCDRC's order...
Delhi State Consumer Commission Holds DDA Liable For Wrongful Fee Collection, Orders Rs. 20,000 Deposit In Consumer Welfare Fund
The Delhi State Consumer Disputes Redressal Commission, comprising Justice Sangita Dhingra Sehgal (President) and Ms. Bimla Kumari (Member), held the Delhi Development Authority (DDA) liable for deficiency in service for charging dependent membership fees despite not grant-ing dependent membership. The Commission allowed the appeal and directed the DDA to refund the excess amount and deposit...
Consumer Law Monthly Digest: January 2026
Supreme Court NCDRC Decree Against Builder Company Can't Be Executed Against Directors/Promoters Without Personal Liability Fixed: Supreme Court Cause Title: ANSAL CROWN HEIGHTS FLAT BUYERS ASSOCIATION (REGD.) VS. M/S ANSAL CROWN INFRABUILD PVT. LTD. & ORS. (and connected matters) Citation: 2026 LiveLaw (SC) 40 The Supreme Court on Monday (January 12) observed that...
Chandigarh Consumer Commission Holds Max Bupa Health Insurance Co. Liable For Wrongful Repudiation Of Maternity Claim
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh, comprising Amrinder Singh Sidhu (President) and B.M. Sharma (Member), has directed Max Bupa Health Insurance Co. Ltd. to reimburse a maternity claim and pay compensation, holding the repudiation of the claim to be wrong and arbitrary. The Commission held that an insurer cannot deny a claim on the ground of non-disclosure...
Passenger Transport Operator Has Duty To Provide Roadworthy Vehicle, Render Service With Reasonable Care: Kerala Consumer Commission
The District Consumer Disputes Redressal Commission, Ernakulam recently awarded compensation to two consumers, who were forced to hire taxi to reach their examination centre after the bus they were travelling in was delayed due to repeated breakdowns and stoppage at check posts for alleged tax arrears.The Bench of D.B. Binu (President), V. Ramachandran and Sreevidhia T.N. held that a...
HP State Consumer Commission Dismisses Appeal Against Samsung; Holds Second Screen Damage Due To Mishandling Not Covered Under Warranty
The Himachal Pradesh State Consumer Commission, comprising Inder Singh Mehta (President) and Yogita Dutta (Member), dismissed the appeal against Kiran Stationery Mart and Samsung for the denial of warranty coverage. The Commission held that the complainant had already exhausted the one-time screen replacement benefit under the ADLD plan and that the subsequent damage to the device was the...
Missed Entrance Exam Due To Train Delay: Basti Consumer Commission Holds Railways Liable, Awards ₹9 Lakh Compensation
The District Consumer Disputes Redressal Commission, Basti, comprising Mr. Amar Jeet Verma (President) and Mr. Ajay Prakash Singh (Member), has held the Indian Railways guilty of deficiency in service, observing that the inordinate delay of an Intercity Superfast Train, which caused a student to miss a crucial entrance examination, amounted to negligence and warranted compensation for...
No Proof Of Manufacturing Defect: NCDRC Refuses Replacement Of 2014 Maruti Suzuki Celerio
The National Consumer Disputes Redressal Commission (NCDRC), presided over by Justice A.P. Sahi (President) and Mr. Bharatkumar Pandya (Member), dismissed a revision petition seeking replacement of a 2014 Maruti Suzuki Celerio, holding that replacement is not an automatic remedy in the absence of proof of an inherent manufacturing defect. The Commission observed that the alleged braking...
Former District Consumer Commission President Cannot Appear Before Consumer Commissions: Kerala State Commission Cites 2020 Model Rules
The Kerala State Consumer Disputes Redressal Commission has reiterated that a former President of a District Consumer Commission is prohibited from practicing as an advocate before Consumer Commissions, in view of the statutory bar contained in the Consumer Protection Model Rules, 2020. The Commission, comprising Justice B. Sudheendra Kumar (President), Ajith Kumar D. (Judicial Member) and...