Supreme Court Supreme Court Criticises NCDRC For Inventing New Case Of Medical Negligence In Appeal; Orders Complainant To Refund Rs 10 Lakh To Doctors Cause Title: Deep Nursing Home and another Versus Manmeet Singh Mattewal and others Citation: 2025 LiveLaw (SC) 883 The Supreme Court on Tuesday (Sep. 9) ordered a complainant to refund the ₹10 lakhs...
Supreme Court
Cause Title: Deep Nursing Home and another Versus Manmeet Singh Mattewal and others
Citation: 2025 LiveLaw (SC) 883
The Supreme Court on Tuesday (Sep. 9) ordered a complainant to refund the ₹10 lakhs compensation received, holding that the NCDRC had wrongly awarded it by inventing a case of 'antenatal negligence' against the doctors, even though the original complaint was confined to 'post-delivery negligence'.
Supreme Court
Cause Title: PALM GROVES COOPERATIVE HOUSING SOCIETY LTD. VERSUS M/s MAGAR GIRME AND GAIKWAD ASSOCIATES ETC.
Citation: 2025 LiveLaw (SC) 826
In a major ruling on Friday (Aug. 22), the Supreme Court settled a long-standing issue in the Consumer Protection Act, 1986, which prevented many flat buyers from enforcing orders pertaining to the execution of sale deeds by the developer between 2003 and 2020. From now, the final order passed between 2003 and 2020, directing the developer to execute the sale deed or deliver possession, can be enforced under Section 25(1) of the 1986 Act, the court said.
Supreme Court
Cause Title: WAKIA AFRIN (MINOR) VERSUS M/S NATIONAL INSURANCE CO. LTD.
Citation: 2025 LiveLaw (SC) 764
The Supreme Court has recently referred to a larger bench the question of whether the families of vehicle owners who die in self-accidents can be allowed compensation under the "no-fault liability" provision (Section 163A) of the Motor Vehicles Act, 1988 (“MVA”), or whether such claims are limited solely to third-party liability.
Delhi High Court
Title: National Restaurant Association v. Union Of India & Anr
The Delhi High Court on Friday questioned the National Restaurant Association of India (NRAI) as to how the hotels and restaurants can charge customers for a food item over and above the MRP, and why the extra amount does not form part of the service charge- which is charged as a separate category.
National Consumer Disputes Redressal Commission (NCDRC)
Case Title: Cholamandalam MS General Insurance Co. Ltd. Vs. Rajesh Kumar
Case Number: R.P. No. 2966 of 2016
The National Consumer Disputes Redressal Commission, presided over by AVM J. Rajendra and Dr. Justice Sudhir Kumar Jain, dismissed a revision petition by Cholamandalam Insurance and held that delay in informing the insurer about the theft does not invalidate the claim if the insured promptly reports the incident to the police.
National Consumer Disputes Redressal Commission (NCDRC)
10% Forfeiture Of Earnest Money Reasonable In Default Of Payment Cases: NCDRC
Case Title: Vishal Saxena Vs. Taneja Developers & Infrastructure Limited
Case Number: F.A. No. 683 of 2022
The National Consumer Disputes Redressal Commission, presided over by AVM J. Rajendra and Justice Sudhir Kumar Jain, dismissed a deficiency complaint against Taneja Developers and held that forfeiture of 10% of the earnest money in default of payment cases is a reasonable amount. Furthermore, it was held that forfeiture beyond the reasonable amount becomes a penalty.
National Consumer Disputes Redressal Commission (NCDRC)
NCDRC Holds Royal Enfield, Dealer Liable For Deficiency In Service
Case Title: Mr.Ravindra Annappa Bindre Vs. M/s. Royal Enfield A Unit of Eicher Motors Ltd.
Case Number: R.P. No. 1976 of 2019
The National Consumer Disputes Redressal Commission, presided over by AVM J. Rajendra and Justice Anoop Kumar Mendiratta, held Royal Enfield and its dealer liable for deficiency in service over the sale of a vehicle with a defective engine.
National Consumer Disputes Redressal Commission (NCDRC)
Case Title: Chhoti Devi (deceased) vs Bharti AXA Life Insurance
Case Number: First Appeal 722/ 2021
The National Consumer Disputes Redressal Commission (NCDRC) bench comprising Inder Jit Singh, Presiding Member and Sudhir Kumar Jain, Member has held that leaving columns blank in insurance proposal form does not amount to a false representation. The bench held Bharti AXA Life Insurance liable for wrongly repudiating the claim of the complainant and set aside the order of the Rajasthan State Commission which dismissed the complaint of the complainant.
National Consumer Disputes Redressal Commission (NCDRC)
Disputes Relating To Auction Allotment Not Covered Under Consumer Protection Act: NCDRC
Case Title: KM George vs Secretary, Kanhangad municipality
Case Number: First Appeal 1408 of 2021
The National Consumer Disputes Redressal Commission (NCDRC) bench comprising AVM J Rajendra, presiding member and Anoop Mendiratta, Member has held that an auction allottee of a property cannot be considered as a 'consumer' under the Consumer Protection Act, 2019. It was held that the transaction between the complainant and Kanhangad municipality, which allotted the room, does not give rise to a relationship between them as a consumer and service provider.
National Consumer Disputes Redressal Commission (NCDRC)
NCDRC Directs United India Insurance To Pay Rs. 2.35 Crores For Cancelled Cricket Match
Case No. NC/CC/1676/2016
The National Consumer Commission has held United India Insurance Co. Ltd. liable for deficiency in service and directed them to pay Rs. 2,35,81,470/- to the Andhra Cricket Association. The Insurance Company had wrongfully repudiated an insurance claim, related to the cancellation of a 'One Day International' cricket match scheduled for 14.10.2014, due to cyclone Hudhud.
Uttarakhand State Commission
Case Title: Dr. Manoj Singh Vs. Smt. Renu
Case Number: SC/5/A/180/2018
The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. C.M. Singh, dismissed a complaint for negligence and deficiency in service against a doctor and held that to prove negligence, expert opinion must be provided, as ultrasound is not conclusive proof.
Uttarakhand State Commission
Case Title: National Insurance Co. Ltd. Vs. Mr. Sandeep Garg
Case Number: C/5/A/231/2018
The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. C.M. Singh, overturned the District Commission's decision and dismissed a deficiency in service complaint against National Insurance Company owing to the misrepresentation by the complainant.
Uttarakhand State Commission
Case Title: New India Assurance Company Limited Vs. Sh. Rajender Singh
Case Number: SC/5/A/13/310
The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. C.M. Singh, affirmed the District Commission's decision and held New India Assurance liable for deficiency in service.
Uttarakhand State Commission
Case Title: Uttarakhand Power Corporation Ltd. & Anr. Vs. Smt. Sudeshna Devi
Case Number: SC/5/A/5/2019
The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. C.M. Singh, dismissed the complaint against Uttarakhand Power Corporation for deficiency in service and overruled the District Commission's order.
Uttarakhand State Commission
Case Title: Escorts Kubota Ltd. (Formerly Escorts Ltd.) Vs. Sh. Jawahar Singh Parihar and another
Case Number: SC/5/A/5/2024
The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. B.S. Manral, in an appeal by Escorts Kubota, held that denial of a fair hearing is a violation of the principle of natural justice and remanded the matter back to the District Commission.
Delhi State Consumer Disputes Redressal Commission
Case Title: Anil Kumar Singh vs AIIMS
Case Number: Complaint Case No. 284/2020
The Delhi State Consumer Disputes Redressal Commission bench comprising Sangita Dhingra Sehgal, President and Pinki, Judicial Member has dismissed allegations of medical negligence made by a patient against AIIMS hospital and its doctors. It was observed that the allegations were vague and without any expert evidence or cogent material.
Maharashtra State Consumer Disputes Redressal Commission
Case Title: Kanji Vagha Vaviya vs ERA Realtors Pvt. ltd.
Case Number: CC/22/98
The Maharashtra State Consumer Disputes Redressal Commission bench comprising Mukesh Sharma, Presiding Member and Poonam Maharshi, Member has held ERA Realtors Pvt. Ltd and Omkar Realtors & Developers liable for delay in delivery of flat to the complainant. It has also held both the developers liable for unfair trade practice for misleading advertisements and promotions.
Delhi State Consumer Disputes Redressal Commission
Case Title: Samaran Media Consultants Pvt. Ltd. vs Mercedes Benz India Pvt. Ltd.
Case Number: CC No. 158/2023
The Delhi State Consumer Disputes Redressal Commission bench comprising Sangita Dhingra Sehgal, President and Pinki, Judicial Member has held Mercedes Benz India and its authorised dealer liable for a manufacturing defect in the car and failure to rectify the same or in alternative, to replace the car.
State Consumer Disputes Redressal Commission, Chandigarh
Case Title: Jyoti Khemka vs Catalyst Trusteeship Ltd. & Ors.
Case Number: Appeal No. 58/ 2023
The State Consumer Disputes Redressal Commission, Chandigarh bench comprising Raj Shekhar Attri, President and Rajesh K. Arya, Member has held the debenture trustee- Trusteeship Catalyst Limited liable for failure to protect interests of debenture holders on default in payment by Dewan Housing Finance Ltd. The bench further held the Credit Rating Agencies- Credit Analysis & Research Ltd. and Brick Works Ratings India Pvt. Ltd. liable for unfair trade practice and manifest breach of SEBI rules and regulations.
Maharashtra Consumer Disputes Redressal Commission
Case Title: Suresh Kumar T vs Lucina Land Development Ltd.
Case Number: Consumer Complaint No. 19/583
The Maharashtra Consumer Disputes Redressal Commission bench comprising Mukesh V. Sharma, Presiding Member and Poonam V. Maharshi, Member has held Lucina Land Development Ltd. and its director liable for failure to deliver possession of flat as per agreed terms and conditions or in the alternative, to refund the amount deposited by the complainant.
Delhi State Consumer Disputes Redressal Commission
Case Title: Shivangi Suri & Anr. vs Capital Heights Pvt Ltd
Case Number: Consumer Complaint 205/2021
The Delhi State Consumer Disputes Redressal Commission bench comprising Sangita Dhingra Sehgal, President and Pinki,Judicial Member has held Capital Heights Pvt Ltd liable for deficiency in service for failure to hand over possession within stipulated time and giving false assurances regarding possession to the complainants.
Delhi State Consumer Disputes Redressal Commission
Case Title: Veena Devi vs Scandia Motorcars Private Limited
Case Number: Complaint Case 50/2022
The Delhi State Consumer Disputes Redressal Commission bench comprising Sangita Dhingra Sehgal, President and Pinki, Judicial member has dismissed a complaint against Volvo Auto India and its dealer for a manufacturing defect in the car in the absence of any expert report on record. It was held that the number of times a vehicle is taken to the workshop for repair does not decide whether there is a manufacturing defect.
Delhi State Consumer Disputes Redressal Commission
Delhi State Commission Holds Parsvanath Developers Liable For Delay In Delivery Of Flat
Case Title: Nitin Bansal vs Pasvanath Developers
Case Number: Complaint No. 782 /2016
The Delhi State Consumer Disputes Redressal Commission bench comprising Sangita Dhingra Sehgal, President and Pinki, Judicial Member has held Parsvanath Developers liable for deficiency in service for delay in delivery of flat to the complainants. The builders agreed to pay a compensation of Rs. 4,00,000 and hand over the delayed possession.
Kerala State Consumer Disputes Redressal Commission
Case Title: Oriental Insurance Co. Ltd. v. C.D. Joy
Case No: Revision Petition No. SC/32/RP/14/2025
The Kerala State Consumer Disputes Redressal Commission Bench has recently held that a Consumer Commission can entertain a complaint filed by an individual relating to a claim under the MEDISEP Scheme especially in absence of a statutory authority to deal exclusively with such claims under the Scheme.
Kupwara District Consumer Disputes Redressal Commission
Case Title: Ms Ghulam Nabi Khoja vs TATA Motors & Workshop
Case No.: CC NO. 131/2024
The Kupwara District Consumer Disputes Redressal Commission bench comprising Peerzada Qousar Hussain, President and Nyla Yaseen, Member has held Fairdeal Motors liable for indulging in unfair trade practice and putting additional financial burden on the complainant by providing fake temporary Registration No to the vehicle he purchased.
District Consumer Disputes Redressal Commission, Ernakulum
Case Title: Seeja K.M vs M/s Broun Hall International India & Ors.
Case Number: CC No. 306/2016
The District Consumer Disputes Redressal Commission, Ernakulum bench comprising President D.B Binu, V Ramachandran, Member and Sreevidhia T.N, Member has held that misrepresentation and false assurances regarding IVF success is unfair trade practice and deficiency in service. The bench also shed light on the exploitative practices in the medical sector and a grave breach of trust and ethics by medical institutions.
Thrissur Consumer Disputes Redressal Commission
Selling Pre-Packaged Products Above MRP Is Unfair Trade Practice: Thrissur District Commission
Case Title: Lenish V.R vs Managing Director, Kerala State Beverages Corporation Limited
Case Number: CC 241/2018
The Thrissur Consumer Disputes Redressal Commission bench comprising C.T Sabu, President, Sreeja S, Member and Ram Mohan, Member has held the Managing director of Kerala State Beverages Corporation ('KSBC') and the branch manager of KSBC's sales outlet liable for charging in excess of the MRP of a pre-packed commodity.
District Consumer Disputes Redressal Commission, Gurgaon
Case Title: Vedant Verma vs M/s Flipkart India & Ors.
Case Number: Consumer Complaint No.1026 of 2024
The District Consumer Disputes Redressal Commission, Gurgaon has held the seller of a Nokia Mobile Phone and its service center liable for selling a second-hand phone to the complainant for the price of a new phone. The bench also held Flipkart India liable since the phone was sold through its website.
Baramulla District Consumer Disputes Redressal Commission
Case Title: Lone Poultry & Anr. vs Maha Feeds Agrotech & Anr.
Case Number: Consumer Complaint 12/2023
The Baramulla District Consumer Disputes Redressal Commission bench comprising Peerzada Hussain, President and Nyla Yaseen, Member has held Maha Feeds Agrotech, a manufacturer of poultry feed, and Bhat Poultries, seller of the feed, liable for supplying sub-standard feed without display of nutritional charts. The bench granted a compensation of Rs. 5,00,000 to the poultry farms which experienced reduced growth in their chickens and suffered financial losses.
Thrissur Consumer Disputes Redressal Commission
Case Title: Rahul vs Bajaj Auto Ltd.
Case Number: CC 226/ 2018
The Thrissur Consumer Disputes Redressal Commission bench comprising C.T Sabu, President, Sreeja S, Member and Ram Mohan R, Member has held Bajaj Auto Ltd liable for selling its vehicle with an innate manufacturing defect leading to an accident. The commission has granted a compensation of Rs. 7.5 lakhs to the complainant considering his young age and the permanent disability caused due to the accident impacting his career prospects.
District Consumer Disputes Redressal Commission, Delhi
Case Title: Main Wati Devi & Anr vs Alliance Air Aviation Ltd
Case Number: Consumer Complaint DC/84/CC/242/2022
The District Consumer Disputes Redressal Commission, Delhi bench comprising Suresh Kumar Gupta, President and Harshali Kaur, Member has held Alliance Air Aviation liable for deficiency in service for a 6-hour delay in departure of the flight causing mental agony to the passengers. The bench also held the airline liable for negligence for detection of a technical glitch in the aircraft after boarding of the passengers was completed.
District Consumer Disputes Redressal Commission, Ernakulum
Case Title: Dr. Gejo Anna vs Paytm & Ors.
Case Number: CC 73/2022
The District Consumer Disputes Redressal Commission, Ernakulum bench comprising D.B Binu, President, V. Ramachandran, Member and Sreevidhia T.N, Member has held Paytm and its officials liable for deficiency in service for delivering a low-value T-Shirt instead of the laptop ordered by the complainant. The bench also held them liable for unfair trade practice for failure to redress the grievances and cancelling the legitimate refund request of the complainant.
District Consumer Disputes Redressal Commission, New Delhi
Delhi District Commission Holds Indigo Airlines Liable For Unhygienic And Stained Seats
Case Title: Pinki vs Indigo Airlines
Case Number: CC/58/2025
The District Consumer Disputes Redressal Commission, New Delhi bench comprising Poonam Chaudhry, President, Bariq Ahmed, Member and Shekhar Chandra, Member has held Indigo Airlines liable for deficiency in service for unhygienic and stained seat in the flight. The bench observed that dirty seating arrangements constitute a direct violation of consumer expectations and the airline's contractual obligations.
Baramulla/Bandipora District Consumer Disputes Redressal Commission
Case Title: Syed Ibrahim Rizwi vs. The Chairman, Bajaj Allianz General Insurance Company & Ors.
Consumer Complaint No. 15/2016
The Baramulla/Bandipora District Consumer Disputes Redressal Commission allowed a consumer complaint against Bajaj Allianz General Insurance Company, holding them liable for deficiency in service for not processing an insurance claim even after receiving intimation from the complainant's bank. The case was related to the claim of the insured stock of the complainant's shop, which were damaged in the 2014 J&K floods.
Kupwara District Consumer Disputes Redressal Commission
Case Title: Irfan Ahmad vs Bajaj Allianz General Insurance Company
Case Number: Consumer Complaint No. 14/2017
The Kupwara District Consumer Disputes Redressal Commission bench comprising Peerzada Qousar Hussain, President and Nyla Yaseen, Member has held Bajaj Allianze General Insurance Company and its Authorised officer liable for unfair trade practice for failure to settle genuine insurance claim of the complainant.
District Consumer Disputes Redressal Commission, Mumbai (Suburban)
Mumbai District Consumer Commission Holds Hotel Liable For Serving Food Containing Stone Particles
Case Title: Kaushik Lodh vs Sukh Sagar Hotels Pvt Ltd
Case Number: Consumer Complaint No. DC/AB1/483/CC/285/2022
The District Consumer Disputes Redressal Commission, Mumbai (Suburban) bench comprising Pradeep G. Kadu, President and Gauri M. Kapse, Member has held Sukh Sagar Hotels Pvt Ltd. liable for serving food containing stone particles breaking the crown of the complainant's tooth.
Thrissur Consumer Disputes Redressal Commission
Case Title: P.K Abdul Malik vs Manager, Sreevari Auto Motives Pvt. Ltd.
Case Number: CC/ 298/2017
The Thrissur Consumer Disputes Redressal Commission bench comprising C.T Sabu, President, Sreeja S, Member and Ram Moan R, Member has held Honda Motor Cycles & Scooters India Pvt. Ltd. liable for a manufacturing defect in a “3 Unicon 150 Black” bike purchased by the complainant.
District Consumer Disputes Redressal Commission, Gadag
Case Title: Shivakashayya vs Managing Director, Purenergy Pvt Ltd
Case Number: Complaint Number 145/2024
The District Consumer Disputes Redressal Commission, Gadag bench comprising A.G. Maldar, President and Yashoda B. Patil, Member has dismissed a complaint against Electric Vehicle manufacturer Purenergy Pvt Ltd. filed by the complainant alleging manufacturing defect in the vehicle. The bench observed that in the absence of an expert report, the allegations of manufacturing defect were without any basis.
District Consumer Disputes Redressal Commission, South Mumbai
Case Title: Nilesh Nenshi Gala vs Reliance Retail Ltd.
Case Number: Consumer complaint No. 117/2019
The District Consumer Disputes Redressal Commission, South Mumbai bench comprising Sadikali B. Sayyad, President and G.M Kapse, Member has held Reliance Retail Ltd. liable for failure to replace a defective Air Conditioner purchased by the complainant despite admitting the defect and accepting the claim.
District Consumer Disputes Redressal Commission, Ernakulam
Case – Sunitha Binukumar Versus M/s Bismi Appliances & others
Citation - CC. No. 300 of 2018
District Consumer Disputes Redressal Commission, Ernakulam (“Commission”) comprising D.B. Binu (President), V. Ramachandran (Member) and Sreevidhia T.N. (Member) held Philips India and Bismi Appliances liable for deficiency in service and unfair trade practice for refusing warranty service to a complainant who had purchased a Philips LED TV.
District Consumer Disputes Redressal Commission, Ernakulam (Kerala)
Ensure Drinking Water Supply In Multiplex : Kerala Consumer Forum Directs PVR
Case Title: Sreekanth Indukkaparakkal v. Manager/ Person in charge, PVR Cinemas-Lulu Mall
Case No: CC.No. 416 of 2022
The District Consumer Disputes Redressal Commission, Ernakulam (Kerala) has recently passed an order directing PVR cinemas, Lulu Mall to ensure that it supplies uninterrupted supply of drinking water to all customers during its business hours. The order was passed by a Bench of D.B. Binu (President), V. Ramachandran and Sreevidhia T.N.
District Consumer Disputes Redressal Commission, Kupwara
Case - Nazir Ahmad Khan Versus Chief Educational Officer Kupwara & others
Case No.: Consumer Complainant No: 113/2024
District Consumer Disputes Redressal Commission, Kupwara (“Commission”) comprising Peerzada Qousar Hussain (President) and Nyla Yaseen (Member) held the management of Sky Touch Educational Institute, Trehgam liable for deficiency in service.
Tumakuru District Consumer Disputes Redressal Commission
Case Title: Shri Ramesh Naik vs Shamika Indane Agencies
Case Number: CC 164/2024
The Tumakuru District Consumer Disputes Redressal Commission bench comprising G.T Vijaylakshmi, President and Nivedita Ravish, Member has held Shamika Indane Agencies- a distributor of Indane LPG cylinder liable for failure to replace the expired hose pipe of the LPG connection of the complainant and charging Rs. 50/- to 80/- extra at the time of delivery of the cylinder apart from the billing amount.
Baramulla District Consumer Disputes Redressal Commission
Case Title: Rubeena Manzoor vs New India Assurance Co. Ltd.
Case Number: Consumer Complaint 22/2024
The Baramulla District Consumer Disputes Redressal Commission bench comprising Peerzada Qousar Hussain, President and Nyla Yaseen, Member has held New India Assurance Co. Ltd. liable for under assessment of insurance amount without any reasonable cause. The bench directed the insurer to re-assess the claim and granted Rs. 3 lakhs as compensation for mental agony along with Rs. 20,000 as litigation costs.
Additional District Consumer Disputes Redressal Commission, Belgaum
Belgavi District Commission Holds HDFC Ergo Liable For Non-Settlement Of Personal Accident Claim
Case Title: Smt. Baklavva vs Branch manager, HDFC Ergo General Insurance
Case Number: Complaint No. 227/2025
The Additional District Consumer Disputes Redressal Commission, Belgaum bench comprising Mahantesh Shigli, President and Girishagouda Patil, Member has held HDFC Ergo General Insurance Co. Ltd. liable for not settling the personal accident claim of the complainant for Rs. 15 lakhs on account of death of her deceased insured husband.
Raipur (Chhattisgarh) District Consumer Disputes Redressal Commission
Case Title: Mohit Gandhi vs. Star Health and Allied Insurance Company
Consumer Complaint No - CC/2024/296
The Raipur (Chhattisgarh) District Consumer Disputes Redressal Commission bench presided by Shri Dakeshwar Prasad Sharma along with Smt. Nirupama Pradhan and Shri Anil Kumar Agnihotri as members, has held Star Health and Allied Insurance Company guilty of deficiency in service and unfair trade practice for arbitrary deduction of Rs.12000/- from a health insurance claim. The insurance company was directed to refund the deducted amount along with interest.
Baramulla/Bandipora District Consumer Disputes Redressal Commission
Case Title: Nisar Ahmed Lone vs. Assistant Executive Engineer KPDCL & Anr.
The Baramulla/Bandipora District Consumer Disputes Redressal Commission presided by Peerzada Qousar Hussain along with Ms. Nyla Yaseen as member has allowed a complaint against Kashmir Power Distribution Corporation Ltd. (KPDCL) holding them liable for deficiency in service and negligence. KPDCL had issued false and multiple electricity bills in the name of complainant. While cautioning the department to ensure that no such multiple billings occur in future, the Commission directed them to cancel the erroneous bills issued and pay Rs.30,000/- as compensation to the complainant.
District Consumer Disputes Redressal Commission, Bangalore (Urban)
Case Title: Mr. Vivekkumara vs Nestaway Technologies Pvt. Ltd.
Case Number: Complaint No. 125/2025
The District Consumer Disputes Redressal Commission, Bangalore (Urban) bench comprising H. Channegowda, President, K. Anita, Member and Suma Anil Kumar, Member has held a rental agency- Nesaway Technologies Pvt. Ltd. liable for failure to disclose mandatory painting charges at the time of taking the payment of rent.
Baramulla District Consumer Disputes Redressal Commission
Case Title: Habibullah Sheikh vs. Manager HDFC Bank, Branch Baramulla & Ors.
Consumer Complainant No: 58/2024
The Baramulla District Consumer Disputes Redressal Commission (Jammu & Kashmir) presided by President Peerzada Quosar Hussain and Member Nyla Yaseen has held HDFC Bank liable for denying encashment of the Cash certificates bearing the seal and signature of the Bank.
Delhi District Consumer Disputes Redressal Commission
Delhi District Commission Holds Chhabra Farms Liable For Non-Refund Of Advance Booking Amount
Cast Title: Mnaish Khandelwal vs Chhabra farms & Ors.
Case Number: Consumer Complaint No. DC/84/CC/19/8
The District Consumer Disputes Redressal Commission, Delhi bench comprising Suresh Kumar Gupta, President and Harshali Kaur, Member has held that refusing to refund the advance booking amount by Chhabra Farms where they failed to answer the queries raised by the complainant client regarding their function amounts to 'deficiency in service'.
Hyderabad District Consumer Disputes Redressal Commission
Case Title: K. Ravi Kumar vs M/s Vitality Health Services & Ors.
Case No. : C.C No. 347/2023
The District Consumer Disputes Redressal Commission, Hyderabad bench comprising B Uma Venkata Subba, President and C. Lakshmi Prasanna, Member has held Vitality Health Services liable for medical negligence and deficiency in service which led to the death of the complainant's wife. A compensation of Rs. 10 lakhs along with Rs. 50,000 as legal expenses were awarded to the complainant and his two children.
New Delhi District Consumer Disputes Redressal Commission
Case Title: Mr. Surendra Singh & Ors. vs Vistara Airlines
Case Number: CC-289/2024
The District Consumer Disputes Redressal Commission, New Delhi bench comprising Poonam Chaudhry (President) and Bariq Ahmed (Member) held 'Vistara Airlines' liable for deficiency in service for a sudden cancellation of flight tickets of complainants without assigning any reasons and without arranging for any alternate flight.
Additional District Consumer Disputes Redressal Commission, Ahmedabad (Gujarat)
Case Title: Amrutlal T. Thakkar vs Iffco Tokio General Insurance Co. Ltd. and Anr.
Case Number: Consumer Complaint No. 1624 of 2021
The Additional District Consumer Disputes Redressal Commission, Ahmedabad (Gujarat) bench of K. J. Dasondi (President) and M. B. Chauhan (Member) held 'Iffco Tokio General Insurance Co. Ltd.' liable for wrongfully repudiating a valid claim based on 'Ayushman Maharashtra' circulars. It was held that the circulars did not override policy terms but served as guidance to ensure affordable treatment for the uninsured poor.
District Consumer Disputes Redressal Commission, Thrissur (Kerala)
Case Title: V.A. Sunny vs The Oriental Insurance Co. Ltd.
Case No.: CC 255/09
The District Consumer Disputes Redressal Commission, Thrissur (Kerala) bench of Sri C.T. Sabu (President), Smt. Sreeja S. (Member) and Sri Ram Mohan R. (Member) held 'Oriental Insurance Company' liable for unfair trade practice and deficiency in service for wrongfully repudiating the valid claim of the Complainant, merely based on his endorsement 'with protest' on the discharge voucher.
Delhi District Consumer Disputes Redressal Commission
Case Title: Anuj Mahajan and Anr. vs Make My Trip (India) Pvt. Ltd and Anr
Case Number: CC/98/2018
The Delhi District Consumer Disputes Redressal Commission bench comprising Suresh Kumar Gupta, President and Harshali Kaur, Member has held Make My Trip and Clark Hotels, Amer,Jaipur liable for charging a room tariff higher than what was reflected on the Make My Trip website. The commission further held that forcing the complainants to attend gala dinner at the hotel also amounts to unfair trade practice.
District Consumer Disputes Redressal Commission, New Delhi
Delhi District Commission Holds TDI Infracorp Liable For Delayed Possession Of Flat
Case Title: Sunita Goel vs TDI Infracorp (India) Ltd.
Case No.: CC/305/2024
The District Consumer Disputes Redressal Commission, New Delhi bench comprising Poonam Chaudhry (President), Bariq Ahmad (Member) and Shekhar Chandra (Member) has held TDI Infracorp (India) Ltd. liable for inordinate delay in handing over the possession of flat to the complainants.
District Consumer Disputes Redressal Commission, Thrissur (Kerala)
Case Title: Geo Johnson vs Proprietor, Ideal Agencies
Case No.: CC 570/10
The District Consumer Disputes Redressal Commission, Thrissur (Kerala) bench of Sri C.T. Sabu (President), Smt. Sreeja S. (Member) and Sri Ram Mohan R. (Member) held 'Ideal Agencies', a tile seller, liable for deficiency in service for its failure to inform the Complainant about the proper use and risks associated with the tiles at the time of the sale.
Ernakulam District Consumer Disputes Redressal Commission
Case Title: Thomas Jimmy vs. Manager, C Fines Gents & Ladies Tailoring
CC.No. 877 of 2024
The District Consumer Disputes Redressal Commission, Ernakulam presided by Shri. D.B. Binu (President), Shri. V. Ramachandran (member) and Smt. Sreevidhia T.N (member) held C Fines Gents & Ladies Tailoring is failed to stitch the shirt to the agreed measurements and it amounts to both a deficiency in service and an unfair trade practice. The Tailoring shop is liable for refusal to alter the shirt or refund the amount paid.
District Consumer Disputes Redressal Commission – I, Lucknow (Uttar Pradesh)
Lucknow District Commission Holds Vishal Mega Mart Liable For Charging Rs. 18 For Carry Bag
Case Title: Shashi Kant Shukla vs Vishal Mega Mart
Case Number: 354/2021
The District Consumer Disputes Redressal Commission – I, Lucknow (Uttar Pradesh) bench of Neelkanth Sahay (President), Sonia Singh (Member) and Kumar Raghvendra Singh (Member) held 'Vishal Mega Mart' liable for unfair trade practice and deficiency in service for compelling a consumer to pay for a carry bag without obtaining prior consent. The bench noted that such conduct was contrary to established retail norms, which expect essential packaging to be provided free of charge unless explicitly declined or separately opted for by the customer.
District Consumer Disputes Redressal Commission-II, Lucknow (Uttar Pradesh)
Case Title: Dilip Kumar vs Chairman/Director, M/s Karbonn Mobile India Pvt. Ltd. and Ors.
Case Number: 687/2017
The District Consumer Disputes Redressal Commission-II, Lucknow (Uttar Pradesh) bench of Amarjeet Tripathi (President) and Pratibha Singh (Member) held 'Karbonn Mobile India', its Service Centre and its authorized Seller liable for deficiency in service for failing to repair or replace a defective mobile handset and instead returning an old, non-functional phone that did not belong to the Complainant.
Baramulla/Bandipora District Consumer Disputes Redressal Commission
Case Title: Ali Mohammad Ganie vs. KC Marbles
Consumer Complainant No: 67/2024
The Baramulla/Bandipora District Consumer Disputes Redressal Commission presided by Peerzada Qousar Hussian (President) and Ms Nyla Yaseen (Member) held Marble Dealer Liable for selling defective material. The Commission observed that selling defective material and failure to respond to consumer compliant or to redress the grievances amounts to unfair trade practice.
Baramulla District Consumer Disputes Redressal Commission
Baramulla District Commission Holds Supplier Liable For Supplying Substandard Materials
Case Title: M/S Royal Builders vs. Rahis Mirza & Anr.
Case No: Complaint Case No. 45/2023
The Baramulla District Consumer Disputes Redressal Commission bench of Peerzada Qousar Hussian (President) and Ms Nyla Yaseen (Member) holds supplier liable for deficiency in service for supplying materials that were not of acceptable quality.
Baramulla District Consumer Disputes Redressal Commission (Jammu & Kashmir)
Case Title: Amit Pandita vs Aman Kumar (Manager), Religare Broking ltd.
Case Number: Consumer Complaint 32/2024
The Baramulla District Consumer Disputes Redressal Commission (Jammu & Kashmir) has held Religare Broking Ltd. liable for non-closure of an inoperative demat and trading account despite payment of requisite fee by the complainant. The bench presided by President Peerzada Quosar Hussain and Member Nyla Yaseen observed that the company was under an obligation to close the said account of the complainant after receiving all charges and fee.
Delhi District Consumer Disputes Redressal Commission (West)
Case Title: Astha Gupta vs Country Holidays Inn & Suites
Case Number: Complaint Case 127/2022 [ Delhi district commission, West]
The Delhi District Consumer Disputes Redressal Commission (West) has held Country Holidays Inn & Suites liable for withholding the holiday membership amount of the complainant even when no holiday stays were booked by him under the package. The bench presided by President Sonica Mehrotra, Member Richa Jindal and Member Anil Kumar Koushal has observed that forfeiting such hard earned money of the complainant amounts to undue enrichment to the hotel and is an unfair trade practice.
Delhi District Consumer Disputes Redressal Commission-II (South)
Case Title: Kamini Kapoor & Anr versus M/s Adinath Properties Pvt. Ltd.
Case No:181/2020
The District Consumer Disputes Redressal Commission-II (South) held M/s Adinath Properties Pvt. Ltd. liable for unfair trade practices and deficiency in service for making an offer of possession without providing the Occupancy Certificate and Completion Certificate to the Complainants. The Bench presided by Mrs. Monica A. Srivastava (President) and Kiran Kaushal (Member) held that absence of an Occupancy Certificate and the failure to abide by the contractual obligations amounted to deficiency in service.
District Consumer Disputes Redressal Commission Ernakulam
Case Title: Hariraj M.R versus One Plus Technology India Private Limited & Anr
Case No: CC No. 661 0F 2023
The District Consumer Disputes Redressal Commission Ernakulam comprising Shri. D.B. Binu (President), V. Ramachandran (Member) and Sreevidhia T.N (Member) held the seller and the manufacturer of a mobile phone liable for deficiency in service and unfair trade practice as the mobile phone displayed defects and the grievances of the Complainant remained unaddressed for a long time. The Bench held that the failure to respond to legal notices strengthened the liability of both the Opposite Parties.
District Consumer Disputes Redressal Commission Ernakulam
Case Title: K. Asokan versus Indian Overseas Bank
The District Consumer Disputes Redressal Commission Ernakulam, Kerala dismissed a complaint against the Indian Overseas Bank filed under Section 35 of the Consumer Protection Act, 2019. A Bench of Shri D.B. Binu (President), Shri. V. Ramachandran (Member) and Smt. Sreevidhia T.N (Member) held that the complaint was liable to be dismissed as the evidence suggested that the amount was credited to the Complainant's account belatedly and the delay in crediting the prize money was due to the late submission of the documents by the Complainant.
Kupwara District Consumer Disputes Redressal Commission
Case Title: Abdul Khaliq Mir versus Cyclops Techno Med Pharmaceutical Distributors & Anr
The District Consumer Disputes Redressal Commission Kupwara comprising Peerzada Qousar Hussain (President) and Ms Nyla Yaseen (Member) held Cyclops Techno Med Pharmaceutical Distributors and Philips India Pvt Ltd for selling a defective Ultrasound Sonography Machine to the Complainant. The Bench held that it was the duty of the Opposite Parties to ensure that the machine sold was free from any defects and if at all any defects were reflected at a later stage, they were bound to cure such defects or provide due resolution.
New Delhi District Consumer Disputes Redressal Commission (DCDRC)
Case title: Rakhi Mitta & Anr. vs. Imperia Structures Limited
Case No. 187/21
The District Consumer Disputes Redressal Commission (DCDRC), New Delhi has recently found Imperia Structures Limited guilty of deficiency in service for not providing possession of a plot booked by a homebuyer within the stipulated time.
Ernakulam District Consumer District Redressal Commission
Case Title: Stalin. N. Gomaz versus Byju's Learning App
The District Consumer District Redressal Commission Ernakulam held Byju's Learning App liable for deficiency in service for coercing the Complainant into purchasing their services. The Bench presided by Shri. D.B. Binu (President), Shri. V. Ramachandran (Member) and Smt. Sreevidhia T.N (Member) held that refusing to refund the amount as per promise and harassing the consumer by making persistent calls amounted to unfair trade practices.
District Consumer Disputes Redressal Commission-II, U.T. Chandigarh
Case Title: Raman Sikka vs LG Electronics India Ltd. and Ors.
Case No.: 276 of 2021
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench of Surjeet Kaur (Presiding Member) and Brij Mohan Sharma (Member) held 'LG Electronics India Ltd.' and 'Juneja's Circuit Mall' liable for deficiency in service for failing to provide a three-month free Netflix subscription as part of a Diwali Festival Offer.
Bangalore District Consumer Commission
Case Title: Mr. Abhishek M. R versus PVR Cinemas & Ors
Not starting the screening of a movie at the announced time and showing commercial advertisements for about 25 minutes before the actual start of the movie constitutes an unfair trade practice, held the Bangalore District Consumer Commission in a case against PVR Cinemas.
District Consumer Disputes Redressal Commission, Thrissur (Kerala)
Case Title: T.M. Lorence vs Proprietor, Sree Guruvayoor Indane Service and Ors.
Case No.: CC 620/15
The District Consumer Disputes Redressal Commission, Thrissur (Kerala) bench of Sri C.T. Sabu (President), Smt. Sreeja S. (Member) and Sri Ram Mohan R. (Member) held 'Indian Oil Corporation' liable for deficiency in service and unfair trade practice for manufacturing defects in a gas cylinder, which blasted due to an internal gas leakage.
District Consumer District Redressal Commission Ernakulam
Case Title: Daisy versus The Senior Divisional Manager, National Insurance Company Ltd
The District Consumer District Redressal Commission Ernakulam held National Insurance Company Ltd liable for deficiency in service. The Bench presided by Shri D.B. Binu (President), Shri. V. Ramachandran (Member) and Smt. Sreevidhia T.N (Member) observed that since the Opposite Party had not filed their version against the contentions raised by the Complainant, the evidence produced by the Complainant stood unchallenged. Accordingly, it was held that the Opposite Party was not liable to compensate the Complainant.
District Consumer Disputes Redressal Commission Kupwara
Case Title: Daisy versus The Senior Divisional Manager, National Insurance Company Ltd
Consumer Complainant No: 14/2015
The District Consumer Disputes Redressal Commission Kupwara held Dost Gas Agency liable for deficiency in service for providing a defective gas cylinder to the Complainant which led to a massive fire damaging the Complainant's residential house. The Bench presided by Peerzada Qousar Hussian (President) and Ms Nyla Yaseen (Member) reiterated that the Complainants being registered consumers were entitled to compensation as the fire was caused due to the leakage in the gas cylinder.
Thrissur District Consumer Disputes Redressal Commission
Case Title: Sunil Kumar Versus Nokia Mobile Company Ltd & anr
Citation: CC 545/18
District Consumer Disputes Redressal Commission (District Commission), Thrissur, Kerala bench of Sri C.T. Sabu (President), Smt. Sreeja S. (Member) and Sri Ram Mohan R. (Member), held Nokia Mobile and Kannan's Digital Trends (dealer) liable for selling phone with manufacturing defect to the complainant.
District Consumer Disputes Redressal Commission Baramulla/Bandipora
Case Title: Fayaz Ahmed Mir vs. TATA AIG General Insurance C. Ltd.
The District Consumer Disputes Redressal Commission Baramulla/Bandipora presided by Peerzada Qousar Hussian (President) and Ms Nyla Yaseen (Member) held Tata AIG General Insurance Company Ltd liable for non-settling the claim of the complainant within the timeframe. The Commission held that the insurer is duty bound to comply with the provisions of Consumer Protection Act and ensure fair and transparent claim settlement practices.
District Consumer Disputes Redressal Commission, Gwalior (Madhya Pradesh)
Case Title: Aashish Sharma vs Zomato Private Limited and Anr.
Case No.: CC/137/2024
The District Consumer Disputes Redressal Commission, Gwalior (Madhya Pradesh) bench of Shri Rajendra Prasad Sharma (President), Shrimati Suman Gaur Pandey (Member) and Shri Revati Raman Mishra (Member) held Zomato and 'Burger Buddy' restaurant liable for deficiency in service and unfair trade practice for sending a non-veg burger instead of a veg burger to the Complainant.
District Consumer Disputes Redressal Commission, Ernakulam
District Commission Holds Travel Company Liable For Denying Refund & Discriminatory Treatment
Case Title: Retd Colonel Raju vs. Bastin Joseph & Ors.
CC No.: 389/2021
The District Consumer Disputes Redressal Commission, Ernakulam presided by Shri. D.B. Binu (President), Shri. V. Ramachandran (member) and Smt. Sreevidhia T.N (member) held Fortune Destination Management Pvt. Ltd. liable for unilaterally denying refunds to the complainant. It was further held that opposite parties are liable for discriminatory treatment and unfair trade practice under Section 2(47) of the Consumer Protection Act, 2019.
District Consumer Disputes Redressal Commission, Thrissur
Case Title: Astra Bio Science Ltd versus M/s Rita Pad Printing Systems
CC 30/23 filed on 25/01/2023
The District Consumer Disputes Redressal Commission, Thrissur presided by Sri. C.T. Sabu, Smt. Sreeja. S, (Member) and Sri. Ram Mohan R. (Member) dismissed a complaint filed by Astra Bio Science Ltd seeking refund from M/s Rita Pad Printing Systems for a machine that was not delivered even though the terms and conditions specified the delivery time as 70 days. The Bench held that the Consumer Protection Act was meant to deal with 'business to consumer' disputes, however, in the case of the Complainant, it was of a “business to business” nature and thus the Complainant could not fall under the definition of a 'consumer'.
District Consumer Disputes Redressal Commission Malappuram
Case Title: Dr.N.M Mujeeb Rahman versus Kuwait airways
CC.No.48312024
The District Consumer Disputes Redressal Commission Malappuram presided by Sri. Mohandasan, Smt. Preethi Sivaraman (Member) and Sri. Mohamed lsmayil C.V (Member) held Kuwait Airways liable for deficiency in service for having chosen a different route without assigning any proper reasons and for failing to provide the food and other amenities that came along the tickets in Business class as purchased by the Complainants.
District Consumer Disputes Redressal Commission, Mysore (Karnataka)
Case Title: Uma Maheshwari vs Zonal Manager, LIC of India and Anr.
Case Number: 164/2024
The District Consumer Disputes Redressal Commission, Mysore (Karnataka) bench of A.K. Naveen Kumari (President), M.K. Lalitha (Member) and Maruthi Vaddar (Member) held that when an insured person obtains multiple insurance policies within a short span and uses different name variations and involving different agents, it suggests that he was aware of a pre-existing illness. The bench held that insurance contracts are based on 'utmost good faith' and that a failure to disclose material facts would vitiate the entire policy.
District Consumer Disputes Redressal Commission – II, Lucknow
Case Title: Yogendra Kumar Dubey vs Liberty Shoes Ltd.
Case Number: 266/2024
The District Consumer Disputes Redressal Commission – II, Lucknow bench of Amarjeet Tripathi (President) and Pratibha Singh (Member) held 'Liberty Shoes' liable for deficiency in service and unfair trade practice for its failure to honour its warranty commitment. Liberty Shoes also failed to initiate a replacement or refund the cost of defective shoes purchased by the consumer, despite repeated requests and reminders.
District Consumer Disputes Redressal Commission, Central Delhi
Case Title: Mahesh Kumar Chawla vs The Post Master, Post Office, Rajinder Nagar
Case Number: Complaint Case No. 258/2016
The District Consumer Disputes Redressal Commission, Central Delhi bench of Inder Jeet Singh (President) and Ashwani Kumar Mehta (Member) held 'India Post' liable for deficiency in service for failure to pay the maturity amounts and interest on 'Monthly Income Scheme' accounts despite multiple requests.
District Consumer Disputes Redressal Commission, Ernakulam
Loss Of Title Deed Amounts To Deficiency In Service, District Commission Holds Federal Bank Liable
Case Title: Jolly Mathew vs M/s Federal Bank
CC No. 382/2023
The District Consumer Disputes Redressal Commission, Ernakulam presided by Shri. D.B. Binu (President), Shri. V.Ramachandran (member) and Smt. Sreevidhia T.N (member) held Federal Bank liable for the loss of the original title deed due to negligence.
District Consumer Disputes Redressal Commission, Malappuram
Case Title: T.T.Subramaniyan vs. Star Health & Allied Insurance Company Limited & Ors.
CC No. 361/2023
The District Consumer Disputes Redressal Commission, Malappuram presided by Sri. Mohandasan K (President), Smt.Preethi Sivaraman C (Member) Sri. Mohamed Ismayil C.V (Member) held Star Health & Allied Insurance Company Limited, liable for deficiency in service and unfair trade practice for denying the insurance claim. It was held that the bleeding issue during menstrual period is a natural biological process of a woman.
District Consumer Disputes Redressal Commission, Gurgaon (Haryana)
Charging Rs. 7 For Carry Bag, Gurgaon District Commission Holds Aditya Birla Fashion & Retail Liable
Case Title: Deepak vs Aditya Birla Fashion & Retail Ltd.
Case Number: CC/588 of 2024
The District Consumer Disputes Redressal Commission, Gurgaon (Haryana) bench of Sanjeev Jindal (President), Jyoti Siwach (Member) and Khushwinder Kaur (Member) held 'Aditya Birla Fashion & Retail' liable for deficiency in service and unfair trade practice for charging a customer an additional amount for a paper carry bag after a purchase.
Pathanamthitta District Consumer Disputes Redressal Commission
Case Title: Jayakumary C L vs. Fathima Hanna & Ors.
CC 154/2024 (Filed on 21-05-2024)
The District Consumer Disputes Redressal Commission, Pathanamthitta presided by Sri. George Baby (President) & Sri. Nishad Thankappan (Member)held the dealer of the Indian Oil Corporation Ltd liable for unfair trade practice and deficiency in service. The Commission held that the dealer is liable for refusing the complainant, who was a woman, to use the toilet which is not at all justifiable.
Additional District Consumer Disputes Redressal Commission-II, Bangalore Urban
Case Title: John Jacob vs Niva Bupa Health Insurance Co. Ltd. and Ors.
Case Number: Consumer Complaint No. 297/2024
The Additional District Consumer Disputes Redressal Commission-II, Bangalore Urban bench of Vijaykumar M. Pawale (President), V. Anuradha (Member) and Kum. Renukadevi Deshpande (Member) held 'Niva Bupa Health Insurance Co. Ltd.' liable for deficiency in service for wrongfully repudiating a health insurance claim by erroneously linking the treatment for 'acute exacerbation of reactive airway disease' to a pre-existing condition of “diabetes” without any valid medical justification.
District Consumer Disputes Redressal Commission, Mysore (Karnataka)
Case Title: Manoj Kumar vs The Office Head One Plus Technology India Pvt. Ltd. and Ors.
Case Number: 287/2024
The District Consumer Disputes Redressal Commission, Mysore (Karnataka) bench of A.K. Naveen Kumari (President) and Maruthi Vaddar (Member) held 'OnePlus' and its service centre liable for deficiency in service and unfair trade practice for failing to adequately address persistent software and hardware issues in a defective mobile phone. It was observed that OnePlus failed to meet the legitimate expectations of the consumer, despite being a reputable brand.
District Consumer Disputes Redressal Commission-VII, South-West, Delhi
Failure To Deliver Bed & Mattresses, South-West Delhi Commission Holds 'Homstyl Furniture' Liable
Case Title: Gyanendra Srivastava vs Homstyl Furniture
Case Number: DC/84/CC/91/2024
The District Consumer Disputes Redressal Commission-VII, South-West, Delhi bench of Suresh Kumar Gupta (President), Harshali Kaur (Member) and Ramesh Chand Yadav (Member) held 'Homstyl Furniture' liable for liable for deficiency in service and unfair trade practice, for its failure to deliver bed and mattresses despite receiving an advance payment. Homstyl Furniture was directed to refund the advance payment and pay a compensation of Rs. 10,000/- to the Complainant.
District Consumer Disputes Redressal Commission, Gautam Buddha Nagar (Uttar Pradesh)
Case Title: Manoj Kumar vs Shine.com
Case Number: Complaint No. 204/2024
The District Consumer Disputes Redressal Commission, Gautam Buddha Nagar (Uttar Pradesh) bench of Anil Kumar Pundir (President) and Anju Sharma (Member) held 'Shine.com' liable for deficiency in service and unfair trade practice for failing to provide the promised job assistance services to a consumer and for demanding multiple payments without rendering any meaningful service.
Additional District Consumer Disputes Redressal Commission-II, Bangalore
Case Title: Kemath Anthony vs M/s Lenskart and Anr.
Case Number: 269/2024
The Additional District Consumer Disputes Redressal Commission-II, Bangalore bench of Vijaykumar M. Pavale (President), V. Anuradha (Member) and Renukadevi Deshpande (Member) held 'Lenskart' liable for deficiency in service for providing defective bifocal spectacles and for failing to honour its warranty commitment.
Kupwara District Consumer Disputes Redressal Commission
Case Title: Mr. Ghulam Nabi Khoja vs. TATA Motors and Workshop
Consumer Complainant No: 131/2024
The Kupwara District Consumer Disputes Redressal Commission bench comprising Peerzada Qousar Hussain, President and Nyla Yaseen, Member has held Fairdeal Motors liable for indulging in unfair trade practice and putting additional financial burden on the complainant by providing fake temporary Registration No to the vehicle he purchased.
District Consumer Disputes Redressal Commission, Ernakulam
Case Title: Mr. Joseph Niclavose vs. IHA Designs Pvt. Ltd & Ors.
CC.No. 415 of 2024
The District Consumer Disputes Redressal Commission, Ernakulam presided by Shri. D.B. Binu (President), Shri. V. Ramachandran (member) and Smt. Sreevidhia. T.N (member) held IHA Designs and its manager, Nooha Sajeev liable for selling defective saree. The Complainant's wife faced humiliation due to the discoloration of the saree, worn with anticipation and pride on the day of her sister's engagement.
Thrissur Consumer Disputes Redressal Commission
Case Title: Rahul vs Bajaj Auto Ltd.
Case Number: CC 226/ 2018
The Thrissur Consumer Disputes Redressal Commission bench comprising C.T Sabu, President, Sreeja S, Member and Ram Mohan R, Member has held Bajaj Auto Ltd liable for selling its vehicle with an innate manufacturing defect leading to an accident. The commission has granted a compensation of Rs. 7.5 lakhs to the complainant considering his young age and the permanent disability caused due to the accident impacting his career prospects.