Consumer Cases

CCPA Fines Flipkart ₹10 Lakh Over Misleading Advertisement, Sale Of Unregistered 'Cyclosinone Herbicide'
The Central Consumer Protection Authority (CCPA) has imposed a ₹10 lakh penalty on e-commerce platform Flipkart for listing, advertising and facilitating the sale of an unregistered agro-chemical product, 'Cyclosinone Herbicide', and held that the claims made in relation to the product constituted a misleading advertisement and unfair trade practice.The order was passed by CCPA Chief Commissioner Nidhi Khare and Commissioner Anupam Mishra.The matter arose after the Ministry of Agriculture and...

Over 18K Cases Pending In NCDRC As On July 31, 2026 : Report Before Supreme Court
The NCDRC has disposed of 23,268 cases between August 2023 and July 2026.

Kurnool Consumer Commission Orders Kia India To Refund ₹11 Lakh For Recurring DPF Issues In Sonet
The District Consumer Disputes Redressal Commission, Kurnool, comprising President Sri Karanam Kishore Kumar and Members Sri N. Narayana Reddy and Smt. S. Nazima Kausar, directed Kia India Pvt. Ltd. and its authorised dealer MG Brothers Kia, Kurnool, to refund the ex-showroom price of a Kia Sonet diesel vehicle after finding that repeated repair attempts failed to provide a...

Insurance Claim Can't Be Repudiated Solely On Surveyor's Report; Kupwara Consumer Commission Holds Bajaj Allianz Liable
The District Consumer Disputes Redressal Commission, Kupwara, comprising President Peerzada Qousar Hussain and Member Ms. Nyla Yaseen, has partly allowed a consumer complaint against Bajaj Allianz General Insurance Company Ltd., holding that an insurer cannot repudiate an insurance claim solely on the basis of a surveyor's report, particularly in the absence of independent evidence supporting...

Consumer Appeal Can't Be Dismissed Without Considering Extension Plea For Pre-Deposit When Substantial Amount Already Paid: MP High Court
The Madhya Pradesh High Court has set aside orders dismissing an appeal filed by an insurance company before the State Consumer Disputes Redressal Commission (SCDRC), holding that its application seeking extension of time to furnish the pre-deposit receipt ought to have been placed before the State Commission for consideration. A Division Bench of Justice Subodh Abhyankar and Justice...

Home Lift Installation Found Infeasible: Ernakulam Consumer Commission Orders Nibav Lifts To Refund Advance
The District Consumer Disputes Redressal Commission, Ernakulam, comprising President D.B. Binu and Members V. Ramachandran and Sreevidhia T.N., has held Nibav Lifts Private Ltd. liable for deficiency in service and unfair trade practice for accepting an advance payment towards installation of a home elevator without conducting a proper feasibility assessment, and directed it to refund...

Mobile Connection Dispute: NCDRC Refuses Compensation Enhancement, Finds No Evidence Of Loss Or Lifetime Validity Scheme
The National Consumer Disputes Redressal Commission (NCDRC) comprising Justice A.P. Sahi (President) and Bharatkumar Pandya (Member) dismissed a revision petition filed by an advocate seeking enhancement of compensation awarded in a dispute concerning the disconnection of his mobile connection, holding that he failed to produce documentary evidence to establish that he had subscribed to...

'Fire Doesn't Seem Accidental' : Supreme Court Upholds Repudiation Of Rs 2.4 Crore Fire Insurance Claim
The Court also noted that there were breach of policy conditions by the insured, and suspected the possibility of arson.

JCB Burnt In Naxal Attack: NCDRC Dismisses Oriental Insurance's Revision Plea
The National Consumer Disputes Redressal Commission (NCDRC), comprising Justice A.P. Sahi (President) and Bharatkumar Pandya (Member), has held that The Oriental Insurance Co. Ltd. could not repudiate an insurance claim merely on the ground that the JCB's helper did not possess a valid driving licence, where the evidence did not establish that he was actually driving the vehicle when it was...

Allotted 12 Sq. Metres, Found 8 Sq. Metres: NCDRC Directs LDA To Recalculate Price Based On Actual Area
The National Consumer Disputes Redressal Commission (NCDRC), New Delhi, comprising Justice A.P. Sahi (President) and Bharatkumar Pandya (Member), has partly allowed a revision petition filed by the Lucknow Development Authority (LDA) concerning the allotment of a commercial shop at Balaganj Shopping Centre, Lucknow. The Commission directed the Authority to first determine the identity and...

PIL In Delhi High Court Challenges DERC Rules Shifting Solar Infrastructure Costs To General Electricity Consumers; Notice Issued
The Delhi High Court has issued notice on a PIL challenging the Delhi Electricity Regulatory Commission's (DERC) framework governing Group Net Metering (GNM) and Virtual Net Metering (VNM) for renewable energy projects. A division bench comprising Chief Justice DK Upadhyaya and Justice Tejas Karia sought response of the DERC, BSES Rajdhani Power Limited, BSES Yamuna Power Limited, Tata...

Airbag Failure Can Be Inferred From Circumstances; Lab Test Not Mandatory In Every Case: P&H High Court Upholds Ford's Liability
The Punjab and Haryana High Court has dismissed a writ petition filed by Ford India challenging concurrent orders of consumer fora directing refund of the price of a Ford EcoSport vehicle whose airbag safety system largely failed to deploy in a serious accident, holding that a manufacturing defect of this nature can be inferred from the circumstances without a mandatory laboratory...
