Consumer Cases
Admission Agent Failed To Deposit Fee: J&K Consumer Commission Holds Institute Vicariously Liable
The J&K State Consumer Disputes Redressal Commission, Jammu, comprising President Smt. Nighat Sultana and Member Shri Maheep Gupta, has allowed a complaint filed against Acharya Institute of Technology & Ors., holding the Institute vicariously liable for the outstanding amount arising from the admission dispute. Facts: The complainants, Lakhinder Singh Sambyal and his son...
CCPA Fines Amazon ₹1 Lakh For Permitting Sale Of Regular Sweets Under False Label Of 'Shri Ram Mandir Ayodhya Prasad'
The Central Consumer Protection Authority (CCPA) imposed Rs. 1 Lakh fine on Amazon Seller Services Private Limited publishing "misleading advertisements" permitting listing and sale of commercially produced sweets under the false and misleading label of 'Shri Ram Mandir Ayodhya Prasad'.The CCPA observed that the phrase "Shri Ram Mandir Ayodhya Prasad" carries a specific and...
No Proper Accommodation Or Food During Umrah: Baramulla Consumer Commission Holds Travel Agency Liable
The District Consumer Disputes Redressal Commission, Baramulla/Bandipora, comprising President Peerzada Qousar Hussain and Member Nyla Yaseen, has held Al-Jannnat Travel Agency liable for deficiency in service and unfair trade practice for failing to provide the accommodation, food, transportation and other facilities promised under the Umrah package. Facts The complainant,...
Unjustified Claim Repudiation: Thrissur Consumer Commission Holds United India Insurance Liable
The District Consumer Disputes Redressal Commission, Thrissur, comprising President Sri C.T. Sabu, Member Smt. Sreeja S. and Member Sri Ram Mohan R., has partly allowed a complaint filed by Rama Wilson against United India Insurance Co. Ltd., holding that the insurer's repudiation of the claim was unjustified and amounted to deficiency in service. The Commission observed that the...
Supreme Court Flags Anomalies In Fixing Consumer Fora Jurisdiction Based On Consideration Paid, Seeks Centre's Response
The Supreme Court has flagged certain anomalies which can arise from the provisions of the Consumer Protection Act, 2019, if the pecuniary jurisdiction of the consumer fora is determined as per the value of consideration paid by the consumer for goods or services, and sought the response of the Union Government.Unlike the repealed 1986 Act, where the pecuniary jurisdiction of consumer...
Passenger Misses Flight Due To Bus Delay: Kurnool Consumer Commission Holds Greenline Travels Liable
The District Consumer Disputes Redressal Commission, Kurnool, comprising President Sri Karanam Kishore Kumar and Members Sri N. Narayana Reddy and Smt. S. Nazima Kausar, has held Greenline Travels liable for deficiency in service after an unexplained route deviation caused a passenger to miss his scheduled flight from Bengaluru to Delhi. The Commission observed that general...
Failure To Keep Track Of Case: J&K Consumer Commission Dismisses Savy Fashions' Restoration Plea Over Prolonged Delay
The J&K State Consumer Disputes Redressal Commission, Jammu, comprising President Smt. Nighat Sultana and Member Shri Maheep Gupta, has dismissed an application seeking condonation of delay and restoration filed by Savy Fashions Pvt. Ltd. against National Insurance Company Ltd. The Commission held that the complainant failed to justify the delay and could not shift the entire blame to...
J&K Consumer Commission Directs New India Assurance To Pay ₹9.95 Lakh Over Unsettled Insurance Claim
The J&K State Consumer Disputes Redressal Commission, Jammu, comprising President Smt. Nighat Sultana and Member Shri Maheep Gupta, has partly allowed a complaint filed by M/s Lakhan Pal Fabricators against New India Assurance Co. Ltd., holding that the insurance claim remained under the active consideration of the insurer and, therefore, the complaint was not barred...
Years Without Water Despite Paying Connection Fee: J&K District Consumer Commission Awards ₹2 Lakh Compensation
The District Consumer Disputes Redressal Commission, Baramulla/Bandipora, comprising President Peerzada Qousar Hussain and Member Ms. Nyla Yaseen, has held the Public Health Engineering (PHE) authorities liable for deficiency in service for failing to provide a water facility to a consumer for a prolonged period despite his having deposited the requisite fee. The Commission observed...
Manipal Hospital Acid Attack: NCDRC Enhances Compensation To ₹17.21 Lakh After Finding 75% Permanent Disability
The National Consumer Disputes Redressal Commission (NCDRC), comprising Justice Sudip Ahluwalia and Dr. Sadhna Shanker, enhanced the compensation awarded to an acid attack victim from ₹13,19,577 to ₹17,21,865, holding that his permanent disability ought to have been assessed at 75% instead of 50%. The Commission found that the State Commission had erred in assessing the...
Maharashtra State Consumer Commission Convicts Sterling Constructions Partners For Non-Compliance Of Flat Possession Orders
The Maharashtra State Consumer Disputes Redressal Commission, Mumbai, comprising Justice S.P. Tavade (President) and Vijay C. Premchandani (Member), has convicted the partners of M/s Sterling Constructions for failing to comply with orders passed in five separate consumer complaints concerning flats in its “Sterling Apartments” project at Kurla, Mumbai. The Commission found the...
