Patient Could Not Prove Medical Negligence, Central Delhi District Commission Clears Neera Eye Centre’s Liability

Recently, the Central Delhi District Consumer Disputes Redressal Commission bench comprising of Inder Jeet Singh (President) and Vyas Muni Rai (Member) rejected a complaint filed against a doctor for medical negligence that resulted in alleged wrongful surgery on the complainant’s right eye. The bench emphasized the complainant's failure to provide sufficient proof of medical negligence and highlighted that the medical reports did not support the allegations made against the doctor. ...

Medical Practitioners Not Liable For Unpredictable Events, Kerala State Commission Dismisses Complaint Against Hospital

The Kerala State Consumer Disputes Redressal Commission, led by President Justice Sri. K. Surendra Mohan, along with Judicial Member Sri. Ajith Kumar D. and Member Smt. Beena Kumary, recently dismissed a complaint filed by a woman who had undergone a delivery procedure at Velankanni Matha Hospitals. The State Commission rejected her allegations of negligence against the attending doctor, which had resulted in a condition known as brachial plexus in her newborn baby. The bench ruled that...

Can’t Grant Licence To Cinemas Without Elevators Or Ramps For Disabled, Thiruvallur District Commission Holds Gokulam Cinemas And District Collector Liable

Recently, the Thiruvallur District Consumer Disputes Redressal Forum bench comprising S.M. Latha Maheswari (President) and P. Murugan (Member) ordered Gokulam Cinemas to pay ₹1 lakh as compensation to the complainant with disability for neither providing elevators nor ramps to the cinema, which violated the Disability Act of 2006. The bench further directed the District Collector (Tiruvallur) to take necessary action against Gokulam Cinemas. Brief facts: Mr. S. Sureshkumar ...

Old Car Sold As New, Chandigarh-I District Commission Holds Honda Car Ltd. And Its Authorized Dealer Lally Motors Liable For Breach Of Trust

The Chandigarh District Consumer Disputes Redressal Commission-I bench comprising of Pawanjit Singh (President) and Surjeet Kaur (Member) held Honda Cars Limited and its authorized car dealer, Lally Motors, for selling an old car under false pretenses of it being new making the complaintant pay the price of a new one. The bench held Honda Cars Limited and its dealer jointly and...

Recurring Defects In New AC, North-West Delhi District Commission Orders Panasonic India To Pay Rs. 30k Compensation

The North-West Delhi Consumer Disputes Redressal Commission, led by Sanjay Kumar (President), Nipur Chandna (Member) and Rajesh (Member), found Panasonic India Private Limited liable for manufacturing a faulty air conditioner (AC) that remained dysfunctional despite multiple attempts at repair and replacement. As a remedy, the District Commission directed Panasonic to provide the...

Ferozepur District Commission Holds Nikvision Cameras Liable For Manufacturing Defective Cameras, Orders Refund Amount & Compensation

The Ferozepur District Consumer Disputes Redressal Commission bench comprising Smt. Kiranjit Kaur Arora (President) and Smt. Suman Khanna (Member) held Nikvision Camera’s Private Limited responsible for manufacturing defective cameras and DRV which caused mental agony and harassment to the buyer. Nikvision was ordered to refund the amount of the cameras and pay Rs. 5k compensation to...

Unfair Trade Practice By Western Union, Indore District Commission Directs Compensation And Litigation Cost

Recently, the Indore District Consumer Dispute Redressal Commission bench comprising of Balraj Kumar Paloda (President), Srimati Sadhna Sharma (Member) and Susri Nidhi Barange (Member) held Western Union liable of deficiency in service for an online money transfer service availed by the complainant for paying his college fees. The complainant contended that the transfer was not completed,...

Buyer Could Not Prove Defects In Philips Juicer Mixer, North-East Delhi District Commission Dismisses Complaint Against Philips India Ltd.

The North-East District Consumer Disputes Redressal Commission, led by Surinder Kumar Sharma (President) and Ms Adarsh Nain (Member), recently dismissed a complaint against Philips India Limited. In the complaint, the buyer had contended that the Philips juicer mixer had multiple defects that were not resolved by Philips, despite numerous follow-ups with their customer care. However,...

NCDRC Holds Real Estate Developer, Shreeniwas Cotton Mills Ltd. (“World One” Project) Liable For Unfair Trade Practices And Deficiency In Services

The National Consumer Disputes Redressal Commission (NCDRC), presided over by Mr Subhash Chandra allowed a consumer complaint and held that real estate developer (Shreeniwas Cotton Mills Ltd.) is liable for unfair trade practices and deficiency in services. It was found that the developer failed to hand over the possession of the flat as per the agreed terms. The residential...

Consumer Case Weekly Round-Up: 18th September 2023 – 23rd September 2023

1. Ministry of Consumer Affairs, Food and Public Distribution NCDRC & Department Of Consumer Affairs Claims A Disposal Rate Of 188% In The Month Of August, 2023 In an official government notification issued on September 19th, the Ministry of Consumer Affairs, Food & Public Distribution has announced an outstanding achievement in resolving consumer cases by the...

Unilateral Payment Demands Amount to Unfair Trade Practice, Chandigarh District Commission Holds Indian Railway Welfare Organization Liable

Recently, the Chandigarh District Consumer Disputes Redressal Commission-I bench comprising Pawanjit Singh (President), Surjeet Kaur (Member) and Suresh Kumar Sardana (Member) has directed the Indian Railway Welfare Organization (IRWO) to pay Rs 30,000 to the complainant for charging extra amount after the booking of the flat property. Further, the bench also noted that arbitration...

Rotten Cake, Bangalore District Commission Orders Vinayaka Cake Shop To Refund Amount, Pay Compensation & Legal Costs

Recently, the Bangalore I Additional District Consumer Disputes Redressal Commission bench comprising of B. Narayanappa (President), Jyothi N (Member) and Sharavathi S.M (Member) held a cake shop liable for selling a black forest cake in a rotten state and unsuitable for consumption to the complainant. The bench noted that the poor quality of the cake caused vomiting and diarrhoea...