Kakinada Consumer Commission Holds Temple Shop Licensee Liable For Selling Water Bottle Above MRP, Imposes ₹7 Lakh Punitive Damages

The District Consumer Disputes Redressal Commission, Kakinada, has directed a licensed shop operating within the premises of Sri Veera Venkata Satyanarayana Swamy Devasthanam, Annavaram, to deposit ₹7 lakh as punitive damages in the Consumer Welfare Fund after finding that it sold a packaged drinking water bottle above its printed Maximum Retail Price (MRP). The Bench...

Amount Debited From ATM Transaction But No Cash Dispensed: Consumer Commission Holds Bank Liable

The District Consumer Disputes Redressal Commission-VIII (Central), Delhi, comprising Divya Jyoti Jaipuriar (President) and Dr. Rashmi Bansal (Member), has held Punjab & Sind Bank liable for deficiency in service for failing to reverse ₹10,000 debited from a consumer's account in a failed ATM transaction where no cash was dispensed. The Commission observed that marking the...

Bank Liable For Delaying Release Of Deceased Depositor's Funds To Elderly Husband: Ernakulam Consumer Commission

The District Consumer Disputes Redressal Commission, Ernakulam, comprising President D.B. Binu and Members V. Ramachandran and Sreevidhia T.N., has held Bank of India guilty of deficiency in service and unfair trade practice for subjecting an elderly customer to repeated visits and procedural hurdles before releasing funds lying in his deceased wife's account. Observing that...

229 Posts Needed To Strengthen Consumer Commissions In Kerala; High Court Seeks Govt Progress Report

The Kerala High Court on Wednesday (10 September) directed the State government to apprise the progress made towards creating 229 posts for the purpose of infrastructural development of Consumer Dispute Redressal Commissions across the State, including the State Commission. The Division Bench comprising Chief Justice Soumen Sen and Justice Syam Kumar V. M issued the order while considering a...

Telangana State Consumer Commission Holds Apollo Hospitals Liable For Medical Negligence In Acute Stroke Treatment

The Telangana State Consumer Disputes Redressal Commission, Hyderabad (Additional Bench) has held Apollo Hospitals liable for medical negligence for failing to provide timely treatment to a patient suffering from an acute ischemic stroke during the critical "golden hour" period. The Bench comprising Smt. Meena Ramanathan (Presiding Officer–Non-Judicial Member), Sri K....

Lack Of Security Escorts & Unfastened Doors In Reserved Coaches Amounts To Deficiency In Service: NCDRC

The National Consumer Disputes Redressal Commission (NCDRC), New Delhi, comprising President Justice A.P. Sahi and Member Bharatkumar Pandya, has held that the failure of Railway authorities to provide adequate security arrangements, including the absence of security personnel and failure to ensure that coach doors remained fastened during night hours, amounts to deficiency in...

"Indicative Delivery Date" Can't Justify Indefinite Delay After Full Payment: Kurnool Consumer Commission Holds OLA Liable

The District Consumer Disputes Redressal Commission, Kurnool, comprising Sri Karanam Kishore Kumar (President) and Smt. S. Nazima Kausar (Member), has held OLA Electric Mobility Pvt. Ltd. and its Kurnool showroom liable for deficiency in service for failing to deliver an electric vehicle despite receiving the entire sale consideration from a consumer. The Commission observed that...

Hospitals Cannot Delay Emergency Stroke Treatment Awaiting Consent Or COVID Report: Hyderabad Consumer Commission

The District Consumer Disputes Redressal Commission-I, Hyderabad, comprising President Mrs. B. Uma Venkata Subba Lakshmi and Members Mrs. C. Lakshmi Prasanna and Mr. B. Raji Reddy, has held Citizens Specialty Hospital and its Consultant Neurologist Dr. Aparna Vijay Kumar liable for medical negligence and deficiency in service for delaying a life-saving stroke procedure while awaiting...

NCDRC Refuses To Entertain Complaint Seeking Same Refund Already Granted By K-RERA; Doctrine Of Election Applies

The National Consumer Disputes Redressal Commission (NCDRC), New Delhi, comprising President Justice A.P. Sahi and Member Bharatkumar Pandya, has declined to entertain a consumer complaint against Gardenview Abode Pvt. Ltd. & Ors., holding that the complainants had already secured a refund with interest from the Karnataka Real Estate Regulatory Authority (K-RERA) in respect of the...

Star Health Liable For Wrongfully Limiting Mediclaim Reimbursement: Belagavi Consumer Commission

The Additional District Consumer Disputes Redressal Commission, Belagavi, comprising Sri M.I. Shigli (President) and Sri Girishagouda S. Patil (Member), has held Star Health and Allied Insurance Company Ltd. guilty of deficiency in service for restricting a mediclaim reimbursement on the basis of a sub-limit clause that it failed to establish as part of the renewed...

NCDRC Dismisses Property Dispute Complaint As Time-Barred, Holds Valuation Claim An “Excuse”

The National Consumer Disputes Redressal Commission (NCDRC), New Delhi, comprising President Justice A.P. Sahi and Member Shri Bharatkumar Pandya, has dismissed a consumer complaint against M/s LGCL Properties Pvt. Ltd. & Ors., holding that the complaint was barred by limitation. The Commission observed that the alleged wrong arose in 2021, while the claim of discovering the...

Samsung Phone Sold With Pre-Activated Warranty: Haridwar Consumer Commission Holds Dealer Liable

The District Consumer Disputes Redressal Commission, Haridwar, comprising President Shri Gagan Kumar Gupta, Member Dr. Amesh Rawat and Member Smt. Ranjana Goyal, has partly allowed a complaint against Maira Enterprises, holding it liable for deficiency in service for selling a Samsung mobile phone whose warranty had been activated before the date of purchase without disclosing the same to...