Consumer Cases Weekly Round-Up: 1st To 7th April, 2024

National Consumer Disputes Redressal Commission (NCDRC) Non-Standard Basis Of Settling Insurance Claims Apply To Both Private And Public Insurance Companies, NCDRC Holds Bajaj Allianz General Insurance Co. Liable The National Consumer Disputes Redressal Commission (NCDRC) bench comprising Justice Sudip Ahluwalia (Presiding Member) held that the guidelines to settle an insurance claim on a non-standard basis apply to both private and public insurance companies. If the claim involves the overloading of a tanker, although below 75% of the permissible limit, the claim would be proportionately reduced to the degree of overloading. State Consumer Disputes Redressal Commission, U.T. Chandigarh If Student Leaves At Provisional Stage, Schools Must Refund Fee Chandigarh State Commission Holds St. Anne's Convent Liable The State Consumer Disputes Redressal Commission, U.T. Chandigarh bench comprising Mrs Padma Pandey (Presiding Member) and Mr Preetinder Singh (Member) held that at the stage of provisional admission, there is lack of a binding contract between the student and the school. Therefore, the student cannot be refused the refund of the provisional fee on leaving the school before a regular admission is finalized. District Consumer Disputes Redressal Commission, Rewari (Haryana) Rewari District Commission Holds PNB MetLife Insurance Co. Liable For Misrepresenting Term Of Policy And Misspelling Nominee's Name The District Consumer Disputes Redressal Commission, Rewari (Haryana) bench comprising Sanjay Kumar Khanduja (President) and Rajender Parshad (Member) held PNB MetLife India Insurance Company Ltd liable of deficiency in services and unfair trade practices for misrepresenting the Complainant that the term of the policies was five years and misspelling the name of the nominee. The bench directed the insurance company to refund the premiums of Rs. 2,59,997/- to the Complainant and pay a compensation of Rs. 25,000/- along with Rs. 11,000/- as litigation costs. District Consumer Disputes Redressal Commission Kangra (Himachal Pradesh) Kangra District Commission Holds Puma India And Its Showroom Liable For Selling Deformed Shoes The District Consumer Disputes Redressal Commission Kangra (Himachal Pradesh) bench comprising Hemanshu Mishra (President), Arti Sood (Member) and Narayan Thakur (Member) held Puma India and its showroom liable for deficiency in services for selling deformed shoes to the Complainant. The bench directed Puma and its showroom to refund Rs. 6,299/- to the Complainant and pay a compensation of Rs. 5,000/- along with Rs. 5,000/- for litigation costs. District Consumer Disputes Redressal Commission-I, North Delhi North Delhi District Commission Holds Union Bank Of India And PNB Liable For Failure To Provide CCTV Footage To Investigate Failed ATM Transaction District Consumer Disputes Redressal Commission-I, North Delhi bench comprising Divya Jyoti Jaipuriar (President), Ashwani Kumar Mehta (Member) and Harpreet Kaur Charya (Member) held Union Bank of India and Punjab National Bank liable for deficiency in services for failure to supply CCTV footage of ATM to the Complainant of a failed ATM transaction of Rs. 10,000/-. The bench directed the Union Bank of India and Punjab National Bank to pay Rs. 10,000/- to the Complainant along with a compensation of Rs. 15,000/- for the mental agony and harassment. District Consumer Disputes Redressal Commission, Karnal (Haryana) Karnal District Commission Holds Lemon And Tress Holidays Resorts Liable For Failure To Provide Promised Services Under Its Holiday Package The District Consumer Disputes Redressal Commission, Karnal (Haryana) bench comprising Jaswant Singh (President), Vineet Kaushik (Member) and Dr. Suman Singh (Member) held Lemon & Tree Holidays Resorts liable for deficiency in services and unfair trade practices. The Company failed to provide services even after charging Rs. 1,20,000/- for the Holiday Package Membership from the Complainant. The bench directed the company to refund Rs. 1,20,000/- to the Complainant and pay a compensation of Rs. 20,000/- along with Rs. 11,000/- as litigation expenses. District Consumer Disputes Redressal Commission, Chamba, Himachal Pradesh Chamba District Commission Holds HDFC ERGO Life Insurance Co. Liable For Wrongfully Repudiating Personal Accidental Claim The District Consumer Disputes Redressal Commission, Chamba, Himachal Pradesh bench comprising Mr Hemanshu Mishra (President). Ms Mamta Kaura (Member) and Mr Narayan Thakur (Member) held HDFC ERGO General Insurance Company liable for deficiency in services for wrongfully repudiating an accidental claim based on lack of intimation and unauthorized usage of the vehicles during the accident. District Consumer Disputes Redressal Commission-I, North Delhi Insured Carries Responsibility Of Accurately...

Consumer Cases Weekly Round-Up: 1st To 7th April, 2024

Apoorva Pandita

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