Consumer Cases Weekly Round-up :30th October 2023 - 5th November 2023

1. National Consumer Disputes Redressal Commission (NCDRC) NCDRC Allows Appeal In Part By Jaypee Greens: Reduces The Interest, Allows Forfeiture Of Rs.7,00.000/- From Home Buyer Case Title: Jaypee Greens vs. Yogesh Kumar Garg The National Consumer Disputes Redressal Commission bench presided by Hon'ble Mr. Justice Ram Surat Ram Maurya along with Mr. Bharatkumar Pandya as member recently allowed a consumer appeal. The dispute was between a homebuyer (Respondent) and a real estate company called "Jaypee Greens" (Appellant). The respondent had booked a flat in a housing project and alleged that the company delayed the possession of the flat, demanded additional charges, and canceled the allotment. The State Consumer Disputes Redressal Commission ruled in favor of the homebuyer, directing Jaypee Greens to refund the amount paid by the consumer with 18% interest, along with compensation for mental agony and harassment. 2. District Consumer Disputes Redressal Commission-III Hyderabad (Telangana) Malfunctioning In Newly Bought Refrigerator, Hyderabad-III District Commission Orders LG Electronics To Refund Amount, Pay Compensation Case Title: Yeshwant Phatak vs LG Electronics Ltd. The District Consumer Disputes Redressal Commission-III Hyderabad bench comprising Ram Gopal Reddy (President), J Shyamala (Member) and R Narayan Reddy (Member) held LG Electronics liable for deficiency in service for selling a refrigerator which malfunctioned shortly after the Complainant bought it. The problem persisted even after technicians supposedly repaired it on three separate occasions. 3. District Consumer Disputes Redressal Commission, Ludhiana (Punjab) Charging In Excess Of MRP Amounts To Deficiency In Service, Ludhiana District Commission Holds Cell Cafe Liable Case Title: Shivam Grover vs Cell Café and Anr. Recently, the District Consumer Disputes Redressal Commission, Ludhiana, Punjab bench comprising of Sanjeev Batra (President), Jaswinder Singh (Member) and Monika Bhagat (Member) held liable a phone seller in Ludhiana of deficiency in service and unfair trade practice for overcharging in excess of MRP for an iPhone purchased by the complainant. 4. District Consumer Disputes Redressal Commission, Rewari (Haryana) Rewari District Commission Holds Vishal Mega Mart Liable For Deficiency In Service For Failure To Return Trousers Case Title: Dinesh Kumar vs Vishal Mega Mart and others The District Consumer Disputes Redressal Commission, Rewari (Haryana) bench comprising Sanjay Kumar Khanduja (President) and Rajender Parshad (Member) held Vishal Mega Mart liable for deficiency of service for failure to return a couple of trousers after providing an assurance and a credit note to their customer. Vishal Mega Mart and its officials neither returned the trousers nor refunded the price of both the trousers. 5. District Consumer Disputes Redressal Commission, Kollam (Kerala) Defective Rubber Saplings; Kollam District Commission Directs Nursey To Refund, Awards Rs 50,000 Compensation To Farmer Case Title: K. Vasudevan Pillai vs. Manager, Punnakkalayil Rubber Nursery The Kollam District Consumer Disputes Redressal Commission, presided by Smt. S.K. Sreela with Smt. S. Sandhya Rani and Mr. Stanley Harold as members, allowed a consumer complaint filed by a senior citizen farmer against a Rubber Nursery. The farmer initially requested 225 rubber saplings of a specific variety but received defective ones. It was later discovered that some of the delivered saplings were of a "low-yielding variety." Not only this, the seller also imposed a 5% GST charge, despite the farmer's assertion that agricultural saplings are exempted from GST. 6. District Consumer Disputes Redressal Commission, Ernakulam (Kerala) 'Deficiency In Service': Kerala Consumer Court Orders Builder To Compensate Naval Captain Who Lost Home Following Maradu Flat Demolition Case Title: Captain K.K. Nair & Anr. v. M/S Holyfaith Builders & Developers Pvt. Ltd. & Anr. The District Consumer Disputes Redressal Commission at Ernakulam on Monday ordered the construction company, M/S Holyfaith Builders & Developers Pvt. Ltd., to pay compensation to a Naval Captain who lost his housing following the demolition of Holyfaith H2O apartments in Maradu, in pursuance of the Apex Court decision. The Bench comprising President D.B. Binu and Members V. Ramachandran and Sreevidhia T.N. has directed the company to pay an amount of Rs. 23,12,000/- to the complainant, apart from the compensation ordered by the Supreme Court at the time of demolition. 7. District Consumer Disputes Redressal Commission, Thrissur (Kerala) Kerala Consumer Forum Imposes Rs.35K Cost On Shop Owner For Charging Customers Rs.35 Above MRP On Ladies Garment Case Title: Sunandha v. Proprietor, Inner Shoppe In a significant decision, the Consumer Disputes Redressal Commission at...

Consumer Cases Weekly Round-up :30th October 2023 - 5th November 2023

Smita Singh

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