Consumer Cases
Bangalore District Commission Holds TVS Liable For Non-Delivery Of Helmet Despite Receiving Due Consideration
The Additional District Consumer Disputes Redressal Commission-IV, Bengaluru (Karnataka) bench of Ramachandra M.S.(President), H. N. Shrinidhi (Member) and Nandini H Kumbhar (Member) held TVS liable for deficiency in services for failing to deliver a helmet and resolve the Complainant's issue within a reasonable time. Brief Facts: The Complainant ordered a TVS Helmet Lock...
Failure To Deliver Possession And Resale Of Same Unit, Bangalore District Commission Holds Sai Kalyan Builders & Developers Liable
The District Consumer Disputes Redressal Commission, Bangalore bench of M. Shobha (President), K Anita Shivakumar (Member) and Suma Anil Kumar (Member) held Sai Kalyan Builders & Developers liable for deficiency in services and unfair trade practices for failing to refund the advance money paid by the Complainant for a flat for which it failed to deliver possession, and for selling...
No Proof Of Pre-Existing Disease, Kangra District Commission Holds Star Health And Allied Insurance Co Liable For Wrongful Repudiation
The District Consumer Disputes Redressal Commission, Kangra (Himachal Pradesh) bench of Hemanshu Mishra (President), Arti Sood (Member) and Narayan Thakur (Member) held Star Health and Allied Insurance Co. Ltd liable for deficiency in services due to its unjustified rejection of a genuine claim. The bench held that the Insurance Company repudiated the claim without conducting a...
Shimla District Commission Holds Flipkart And Ekart Logistics Liable For Delivering Damaged Product And Failing To Initiate Refund
The District Consumer Disputes Redressal Commission, Shimla (Himachal Pradesh) bench of Dr. Baldev Singh (President), Jagdev S. Raitka (Member) and Janam Devi (Member) held Flipkart and E-Kart liable for deficiency in services and unfair trade practices due to their delivery of a product in a damaged condition and their failure to facilitate its return upon request. Brief...
Subsequent Price Reduction For 'Maruthi Jimmy', CCI Dismisses Compliant Against Maruti Suzuki
The Competition Commission of India (CCI) bench of Ms Ravneet Kaur (Chairperson), Mr Anil Agrawal (Member), Ms Sweta Kakkad (Member) and Mr Deepak Anurag (Member) held that discounts offered by Maruti Suzuki over subsequent car models could not be termed anti-competitive because it devalued the earlier purchases of customers. Further, the information filed by a buyer was held to be...
Wrongful Repudiation Of Claim Based On Hyper Technical Grounds, Punjab State Commission Holds Star Health And Allied Insurance Liable
The State Consumer Disputes Redressal Commission, Punjab bench of Justice Daya Chaudhary (President) and Simarjot Kaur (Member) held Star Health and Allied Insurance Company liable for repudiating a genuine death claim based on hyper-technical grounds. The Insurance Company failed to substantiate its claim that the Deceased was suffering from a chronic pre-existing disease...
Builder Fails To Provide Monthly Returns On Booked Unit, Haryana RERA Orders Refund To Complainant
Haryana Real Estate Regulatory Authority (Authority) bench, comprising Sanjeev Kumar Arora (Member), has directed the builder to refund the amount paid by the complainant for a unit in the commercial real estate project named Landmark Cyber Park, after the builder failed to pay the monthly return of Rs. 46,000. Background facts The complainant booked a 230 sq. ft. unit in...
Insurer Cannot Impose Pension Plan If Not Opt For It At Maturity: NCDRC Holds Aditya Birla Sun Life Insurance Liable For Deficiency Of Service
The National Consumer Disputes Redressal Commission, presided by Dr. Inder Jit Singh, held that an insurer cannot impose a pension plan on the insured if the plan hadn't been opted for at the maturity of the insurance policy. Brief Facts of the Case The complainant obtained a life retirement plan from the insurer, with a vesting age of 55 years and an annual premium of Rs.10,000...
Punjab RERA Orders Builder To Pay Interest To Homebuyer For Delayed Possession In The LAKE Project
Punjab Real Estate Regulatory Authority (Authority) bench consisting of Malwinder Singh Jaggi (Member), has directed the builder to pay interest to the homebuyer for the delay in handing over possession of the flat in a construction linked plan real estate project. A construction-linked payment plan involves the bank, homebuyer, and builder. The bank disburses funds to...
Delay In Delivery Of Possession, New Delhi District Commission Holds Ansal Landmark Townships Liable
The District Consumer Disputes Redressal Commission-VI, New Delhi bench Ms Poonam Chaudhry (President) and Shri Shekhar Chandra (Member) held Ansal Landmark Townships liable for negligence and deficiency in service for failure to deliver possession of the booked unit within the designated time. Brief Facts: The Complainant booked a residential unit in a project known as...
Appellant's Dissatisfaction With Relief Granted Does Not Imply Error In Order: NCDRC
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra, held that an order from a lower forum cannot be deemed erroneous solely on the basis of dissatisfaction with the amount of relief granted. Brief Facts of the Case The complainant, Shree Vinayak Co-operative Housing Society Ltd., was a Cooperative Housing Society Ltd., registered under...
Corporative Hosuing, Contractual Property Price Is Binding In Nature, But Liable For Defects And Delay : NCDRC
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker (member), held that consumer forums cannot arbitrate on pricing disputes since contractual property prices are binding in nature. It was held that pricing disputes come under contractual agreements and not a deficiency of service. Brief Facts of the Case In 2008, the...












