Ernakulam District Commission Holds Badriya Exclusive Furniture Liable For Deficiency In Service Over The Non-Delivery Of A Product Bought During An Exhibition

The Ernakulam District Consumer Disputes Redressal Commission, headed by D.B. Banu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held Badriya Exclusive Furniture liable for unfair trade practice and deficiency in service. The Commission elucidated on the lack of an effective customer grievance redressal system in such exhibitions. Brief Facts of...

No Statutory Basis To Claim Exemption From Packaging Requirements Under Packaged Commodities Rules, PepsiCo Must Comply: Telangana High Court

The Telangana High Court division bench of Chief Justice Alok Aradhe and Justice Anil Kumar Jukanti dismissed a writ petition filed by PepsiCo to claim an exemption under certain packaging requirements mandated by Rule 6(1)(a) of the Standards of Weights and Measures (Packaged Commodities) Rules, 1977. The concern was related to the amendment brought in Rule 6(1)(a), which...

Rewari District Commission Holds Toll Plaza Liable For Double Charging Within 24 Hours

The District Consumer Disputes Redressal Commission, Rewari (Haryana) bench comprising Shri Sanjay Kumar Khanduja (President) and Shri Rajender Parshad (Member) held Kathuwas Toll Plaza liable for charging twice for a return journey within 24 hours. The double charging comprised a violation of the toll rules which provide that the toll plaza is entitled to only half of the toll amount for...

Tie-in Agreements Between Enterprises And End-Consumer Not Covered U/s 3(4) Of Competition Act, CCI Closes Information Against Covai Centre, Ozone Developers

The Competition Commission of India (CCI) bench comprising Ravneet Kaur (Chairperson), Anil Agrawal (Member), Sweta Kakkad (Member) and Deepak Anurag (Member) closed an information filed against Covai Property Centre, its subsidiary and Ozone Urbana Infra Developers for allegations concerning abuse of dominance and anti-competitive agreements under Section 4 and 3 of the Competition...

Mumbai Suburban District Commission Holds Indian Airlines Liable For Failure To Conduct Mandatory Pre-Flight Checks Resulting In Delay Of 24 Hrs

The District Consumer Disputes Redressal Commission, Mumbai Suburban (Maharashtra) bench comprising Smt. Samindara R. Surve (President), Shri. Sanjay S. Jagdale (Member) and Shri. Sameer Kamble (Member) held Indian Airlines liable for negligence and deficiency in service for failure to conduct mandatory pre-flight checks which led to a delay of 24 hours. Indian Airlines merged with Air...

Panipat District Commission Holds Muthoot Finance And Liberty General Insurance Co. Liable For Wrongful Repudiation Of Medical Claim

The District Consumer Disputes Redressal Commission, Panipat (Haryana) bench comprising Dr R.K. Dogra (President) and Dr Rekha Chaudhary (Member) held Muthoot Finance Limited and Liberty General Insurance Company liable for deficiency in service for failure to reimburse the insurance claim even after receiving the requisite documents. Muthoot Finance, being the Complainant's employer,...

Chamba District Commission Holds Future Generally Insurance India Co. Liable For Wrongful Repudiation Of Accidental Claim Based On Invalid Blood Report

The District Consumer Disputes Redressal Commission, Chamba (Himachal Pradesh) bench comprising Mr Hemanshu Mishra (President) and Ms Mamta Kaura (Member) held Future Generally Insurance India Insurance Company liable for deficiency in service for repudiating a valid accidental claim by relying on an apprehensive blood sample report which had discrepancies regarding handling and...

Bengaluru District Commission Holds Croma And LG Liable For Failure To Replace Or Refund Defective Refrigerator

The Additional Bangalore Urban District Consumer Disputes Redressal Commission-III, Bengaluru (Karnataka) bench comprising Shivarama K (President), Chadrashekar S. Noola and Rekha Sayannavar (Member) held Croma and LG liable for deficiency in services and unfair trade practices for failure to repair and replace the refrigerator purchased by the Complainant which had regular issues such...

Panipat District Commission Holds RBL Bank Liable For Failure To Return Seized Tractor Despite Receiving Outstanding Payment

The District Consumer Disputes Redressal Commission, Panipat (Haryana) bench comprising Dr R. K. Dogra (President) and Dr Rekha Chaudhary (Member) held RBL Bank Ltd. liable for deficiency in services for failure to honour the agreement made with the Complainant to return the tractor upon the payment of outstanding instalments by him. The bench directed the bank to release the tractor...

South-West Delhi District Commission Holds DCB Bank Liable For Wrongfully Charging Foreclosure Fee For Individual Loan

The District Consumer Disputes Redressal Commission-VII, South-West Delhi bench comprising Suresh Kumar Gupta (President), R.C. Yadav (Member) and Dr Harshali Kaur (Member) held DCB Bank liable for charging foreclosure fee from an individual borrower, as against the terms of the loan and RBI guidelines. The District Commission observed that the Bank wrongfully classified an individual...

Inconsistency In Treating Similar Medical Insurance Claims, New Delhi District Commission Holds Max Bupa Health Insurance Co. Liable

The District Consumer Disputes Redressal Commission–X, New Delhi bench comprising Monika Aggarwal Srivastava (President), Dr Rajender Dhar (Member), and Ritu Garodia (Member), found Max Bupa Health Insurance Co. accountable for wrongfully rejecting a valid medical claim. The Commission noted that while the Insurance Company approved one claim, it rejected another similar claim,...

Unreasonable Delay In Handing Over Possession Of Property To Buyers: NCDRC Directs Builder To Refund Entire Amount Along With Interest

The National Consumer Disputes Redressal Commission has re-emphasized that buyers should not be subjected to indefinite delay for possession of their property. The bench presided over by Mr. Ram Surat Ram Maurya alongside Mr. Bharatkumar Pandya as member while partly allowing a consumer complaint, observed that an unreasonable delay by a builder in offering possession of flats amounted to...