A Home Buyer Is Contractually Obligated To Take Possession If It Is Offered After The Issuance Of An “Occupation Letter”: NCDRC

The National Consumer Disputes Redressal Commission, presided by Justice Ram Surat Maurya (presiding member) and Bharatkumar Pandya(member), held if possession is offered after obtaining an “occupation certificate,” the home buyer is contractually obligated to take possession, failing which would result in a breach of contract. Contentions of the Complainant The complainant...

Food Infection, Ernakulam District Commission Holds St. Marys Catering Liable For Deficiency In Service

The Ernakulam District Consumer Disputes Redressal Commission, headed by D.B. Binu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held that an affidavit stating that the food served was inferior in quality would be sufficient to prove the deficiency of service and discharge the onus on the customer. Brief Facts of the Case The complainant attended a...

Refusal Of An Insurance Claim Solely Based On The Late Intimation Of The Complaint Is Not Justified: NCDRC

The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra AVSM VSM(member), held Oriental Insurance liable for deficiency in service over cancelling the insurance claim solely based on delayed the intimation of the complainant regarding the theft of their insured vehicle. Contentions of the Complainant The complainant insured his vehicle through an agent...

Hisar District Commission Holds SBI General Insurance Co. Ltd. Liable For Dishonouring Fasal Beema Yojna, Delaying Inspection Of Crop Loss

The District Consumer Disputes Redressal Commission, Hisar (Haryana) bench comprising Jagdeep Singh (President), Rajni Goyat (Member) and Dr Amita Agarwal (Member) held SBI General Insurance Company Ltd. liable for deficiency in services for failure to fulfil its duties under the operational guidelines of Fasal Beema Yojna. Despite the Complainant's timely intimation of loss, it held...

No Nexus Between Pre-existing Disease And Death, Bihar State Commission Directs TATA AIG Life Insurance Co. To Disburse Amount

The State Consumer Disputes Redressal Commission, Bihar bench comprising Justice Sanjay Kumar (President), Shamim Akhtar (Member) and Ram Prawesh Das (Member) upheld an order pronounced by the District Commission, Vaishali against TATA AIG Life Insurance Company. The Insurance Company was held liable for wrongfully repudiating a valid claim of the Complainant based on non-disclosure...

Hisar District Commission Holds HDFC ERGO General Insurance Co. Liable For Repudiation Based On Non-Submission Of Immaterial Documents

The District Consumer Disputes Redressal Forum, Hisar (Haryana) bench comprising Jagdeep Singh (President), Rajni Goyat (Member) and Dr. Amita Aggarwal (Member) held HDFC ERGO General Insurance Company Limited liable of deficiency in services and unfair trade practices for false repudiation of insurance claim on basis of non-submission of documents which were not essential for...

Kolkata District Commission Holds TATA Motors, Its Dealer Liable For Selling Car With Manufacturing Defects Without Due Inspection

The District Consumer Disputes Redressal Commission Kolkata Unit - II (Central) bench comprising Sukla Sengupta (President) and Reyazuddin Khan (Member) held Tata Motors and its dealer liable of deficiency in services and negligence for selling a vehicle with manufacturing defeats and without inspection to the Complainant. The bench directed them to replace the defective vehicle and pay...

PET Scan Couldn't Have Saved Patient Who Approached Hospital At Cancer Stage II B, Maharashtra State Commission Dismisses Complaint Against Jupiter Hospital

The State Consumer Disputes Redressal Commission, Nagpur Circuit Bench, Maharashtra dismissed a complaint against Jupiter Hospital and its chief oncologist regarding failure to perform a whole-body PET scan timely which eventually led to the demise of the cancer patient. The State Commission observed that the Doctor carried out all necessary investigations in a prompt manner. Further,...

Repudiation Based On Inconclusive Diagnosis, Chandigarh District Commission Holds HDFC Ergo Health Insurance Liable

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President) and Surjeet Kaur (Member) held HDFC Ergo Health Insurance Ltd. liable of deficiency in services for repudiation of a genuine claim stating that the Complainant didn't disclose his pre-existing alcoholic liver disease. The bench directed it to pay the claim amount of...

Cuttack District Commission Holds Myntra Liable For Failure To Refund Excess Amount Deducted Due To Technical Glitch

The District Consumer Disputes Redressal Commission, Cuttack (Orrisa) bench comprising Debasish Nayak (President) and Sibananda Mohanty (Member) held Myntra liable for deficiency in services for failure to refund excess amount deducted during a single online transaction. Brief Facts: Mr Aayush Rath (“Complainant”) purchased a pair of 'PUMA Men Grey & Black Humble...

Bank Not Liable If Proper Inquiry Reveals Customer's Lapse In Unauthorized Transactions, Rajasthan State Commission Dismisses Appeal Against SBI

The State Consumer Disputes Redressal Commission, Circuit Bench Udaipur (Rajasthan) bench comprising Shri Surendra Kumar Jain (President) and Shri Liyakat Ali (Member) dismissed an appeal filed by a Customer of the State Bank of India (SBI) who alleged liability on part of the SBI for failure to resolve his complaint related to an unauthorized ATM Card transaction. The State Commission...

Can't Force Usage Of Vouchers For Flights Cancelled During COVID-19, Chandigarh District Commission Holds British Airways Liable

The District Consumer Disputes Redressal Commission-I, Chandigarh bench comprising Vijaykumar M Pawale (President), B Devaraju (Member) and V Anuradha (Member) held British Airways liable for deficiency in services and unfair trade practices for failure to refund the ticket price despite cancellation of the flight. The bench directed it to refund Rs. 78,131/- to the Complainant and...