Consumer Cases
Non-Deployment Of Airbags During Accident, Toyota And Its Dealer Held Liable To Pay Rs. 60,000/- To Customer
In a recent ruling, the District Consumer Disputes Redressal Commission in Chandigarh bench comprising of Pawanjit Singh (President), Surjeet Kaur (Member) and Suresh Kumar Sardana (Member) has ordered Toyota Kirloskar Motor Pvt. Ltd. and its dealer, EM PEE Motors, Pioneer Toyota, to pay compensation of Rs 60,000/- to the Complainant due to airbag deployment failures. The...
SpiceJet And Cleartrip Liable For Full Refund Of Cancelled Flight, Mangalore District Commission Orders Compensation For Deficiency In Service
Recently, the District Consumer Disputes Redressal Commission, Mangalore bench comprising Prakasha K. (President), Lingaraju P.V. (Member) and Sharadamma H.G. (Member) held SpiceJet and Cleartrip liable for not refunding the entire amount of the cancelled flight to the Complainants. The District Commission also granted Rs. 10,000/- as compensation and Rs. 5,000/- as litigation cost to...
Refusal To Repair Defective TV And Issue Refund, Flipkart And TV Manufacturer Held Liable By Tiruvallur District Commission
Recently, the District Consumer Disputes Redressal Commission, Tiruvallur, Tamil Nadu bench comprising Dr. S.M. Maheswari, (President), Thiru. P. Vinodh Kumar, (Member) and Thiru. P. Murugan (Member) held Flipkart India and the TV manufacturer liable for firstly, delivery a defective TV and subsequently, failing to repair it or refund the amount. The District Commission held that...
Lack Of Valid Building Permit: Ernakulam Consumer Forum Orders Refund Of Sale Consideration And Compensation To Flat Buyer
Recently, the Ernakulam District Consumer Disputes Redressal Commission, comprising of D B Binu (President), Ramachandran V (Member) and Sreevidhia T N (Member) ordered a compensation of rupees fifty thousand along with a refund of rupees two lakhs twenty five thousand at an interest rate of 9.5 per cent to a flat buyer aggrieved by lack of a valid building permit.The Commission held that...
Household Articles Damaged By Agarwal Packers And Movers’ Brand, Hyderabad District Commission Awards 7 Lakhs Compensation To Consumer
Recently, the District Consumer Disputes Redressal Commission-II, Hyderabad bench comprising Sri Vakkanti Narasimha Rao (President), Sri P.V.T.R. Jawahar Babu (Member) and Smt. Madhavi Sasanakota (Member) held DRS Dilip Road lines Ltd., a brand of Agarwal Packers and Movers, liable for damaging the Complainant’s household articles in transit. A compensation of Rs. 7,00,000/- was granted...
Mere Smell Of Alcohol Insufficient To Prove Driver's Negligence, Palakkad District Commission Holds Insurance Company Liable
In a recent ruling, the District Consumer Disputes Redressal Commission, Palakkad bench consisting of Vinay Menon (Vice President), Vidya A (Member), and Krishnankutty (Member), held that the mere presence of the smell of alcohol is insufficient to definitively conclude that the driver was operating the vehicle under the influence of alcohol at the time of the accident. Thus, the...
Flipkart Violates E-Commerce Disclosure Guidelines, Berhampur District Commission Orders Compensation Of Rs. 20,000 To Consumer
Recently, the District Consumer Disputes Redressal Commission, Berhampur bench comprising Mr Satish Kumar Panigrahi (President) and Mrs Saritri Pattanaik (Member) held Flipkart liable for cancelling a customer’s order citing unforeseen error by the seller. Upon being inquired, Flipkart failed to provide the seller’s information as well as displaying the information on the website,...
Mere Allegations Of Finding Dead Spider In Food Product Are Not Enough, Chandigarh District Commission Dismisses Complaint
Recently, the District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising of Pawanjit Singh (President), Surjeet Kaur (Member) and Suresh Kumar Sardana (Member) highlighted the importance of substantiating complaints with credible evidence, particularly expert opinions. This emphasis came in the context of addressing a complaint raised by the petitioner...
Delhi HC Quashes Summons Issued To H&M Over Alleged Violation Of 2011 Legal Metrology Rules
Recently, the High Court of Delhi, New Delhi bench led by Justice Amit Bansal quashed a summoning order against H&M Pvt. Ltd., situated at Select City Walk Mall, Saket for violating Section 13(3)(b) of the Legal Metrology (Packaged Commodities) Rules, 2011 [“2011 Rules”]. H&M Pvt. Ltd. is a multinational clothing company based in Sweden that focuses on fast-fashion clothing....
Vehicle Owner Entitled For Insurance Claim Despite The Expiration Of Vehicle Permit, Bangalore Commission Orders Compensation
In a recent ruling, the bench of the District Consumer Disputes Redressal Commission, Bangalore, consisting of Mrs. M. Shobha (President), Mrs. K Anita Shivakumar (Member), And Mrs. Suma Anil Kumar (Member), affirmed that an insurer cannot evade the liability of compensating, even if the fitness certificate and vehicle permit are not renewed at the time of the accident, provided...
Chandigarh District Commission Directs Google India, B2X Service Solutions, And Flipkart To Pay Rs. 37,000, Citing Deficiency In Service And Unfair Trade Practices
The District Consumer Disputes Redressal Commission, Chandigarh consisting of Pawanjit Singh (President) and Surjeet Kaur (Member) allowed the complaint filed against Google India Private Limited (Google), B2X Service Solutions India Private Limited. (B2X Service Solutions) and Flipkart Internet Private Limited (Flipkart) and held them liable for deficiency in service and...
Refund Interest Rate: Chandigarh District Commission Holds DDA Liable For Deficiency In Service And Unfair Trade Practices
The District Consumer Disputes Redressal Commission, Chandigarh consisting of Mr. Amrinder Singh Sidhu (President) and Mr. B.M. Sharma (Member) allowed the complaint filed against Delhi Development Authority (DDA). The Commission held DDA liable for deficiency in service and unfair trade practices for not refunding the interest rate as due. It directed it to pay interest at a rate of...