Consumer Cases
Chandigarh Consumer Commission Orders 24Seven Store To Pay ₹25k For Charging Extra Money For Carry Bags
The District Consumer Disputes Redressal Commission-II, Chandigarh has ordered a store of grocery chain ‘24Seven’ to pay ₹25,000 for billing ₹10 and ₹20 from a consumer towards the expenses for carry bags upon purchase of grocery items. The Commission further ordered the store to pay ₹100 to the complainant as compensation for causing harassment and mental agony and ₹1100...
Arbitrary Cancellation Of Allotment: NCDRC Directs E-Homes Infrastructure To Return The Amount Deposited
The National Consumer Dispute Redressal Commission bench comprising Justice Ram Surat Ram Maurya as the Presiding Member and Dr. Inder Jit Singh as a member directed the E- Homes Infrastructure to pay entire amount deposited by the complainants including Rs. 4,10,000/- incurred for purchasing stamp papers and the amount advanced by ICICI Bank along with an interest of 9% p.a. from the...
NCDRC Reiterates That Condonation Of Delay Is Not A Right, Each Day Should Be Explained
The National Consumer Dispute Redressal Commission bench comprising Mr. C. Vishwanath as the presiding member and Mr. Subhash Chandra as a member recently observed that the condonation of delay cannot be claimed as a matter of right and should be explained for every day of the delay. The bench observed this while dismissing a revision petition filed under Section 21 of...
Maruti Suzuki Should Pay Rs. 3 Lakh For Failing To Rectify Defects In Car- Delhi State Commission
The Delhi State Consumer Dispute Redressal Commission bench comprising Justice Sangita Dhingra Sehgal as the President and Ms. Pinki as the member upheld the order of the district commission, Shalimar Bagh. The district commission had directed Maruti Suzuki India to pay a compensation of Rs. 3,41,000/- along with an interest of 10% p.a. from the date of institution of the complaint...
Consumer Commission In Odisha Awards ₹ 3000 Compensation To Law Student Charged More Than MRP On Water Bottles By Restaurant
The District Consumer Disputes Redressal Commission, Khurda, Bhubaneswar has awarded Rs. 3000/- compensation to a law student who was charged Rs. 20 more than the Maximum Retail Price (MRP) printed on mineral water bottles. While allowing the complaint, the Commission held that charging beyond the printed MRP in the name of providing amenities and services is not justified and amounts...
NCDRC Directs TATA Housing To Refund The Entire Amount Paid For Flat Due To Deficiency In Service
The National Consumer Dispute Redressal Commission bench comprising Justice Ram Surat Ram Maurya as the presiding member and Dr. Inder Jit Singh as member directed TATA Housing Development Pvt. Ltd. to refund the entire amount deposited by the complainants with an interest @9% p.a. The bench was hearing a complaint alleging unfair trade practice and deficiency in service on part of the...
NCDRC Holds Landowner Jointly And Severally Liable Along With Developer For Deficiency In Service
The National Consumer Dispute Redressal Commission bench comprising Mr. Binoy Kumar as Presiding Member and Mr. Sudip Ahluwalia as member observed that a landowner is jointly and severally liable for any compensation along with the developer for deficiency in service. The commission was hearing a complaint about delay in possession of flats. The complainants booked a unit in the...
Wrong Repudiation Of Insurance Claim By ICICI Lombard; NCDRC Confirms Deficiency Of Service
The National Consumer Dispute Redressal Commission bench comprising Justice R.K. Agrawal, president, opined that compensation cannot be awarded under multiple heads. The bench was hearing an appeal filed against the order of the Delhi state commission. The Delhi state commission had partly allowed the complaint and directed ICICI Lombard General Insurance Company Ltd. to pay...
As Long As Doctor Follows Practice Acceptable To The Medical Profession Of That Day He Cannot Be Liable For Negligence: NCDRC
The National Consumer Dispute Redressal Commission bench comprising Dr. S.M. Kantikar as the presiding member and Mr. Binoy Kumar as member observed that a medical practitioner is not to be held liable simply because things went wrong from mischance or misadventure or through an error of judgement in choosing one reasonable course of treatment in preference to another. The...
Delhi State Consumer Commission Directs BMW India To Pay A Hefty Compensation For Deficiency In Service
The Delhi State Consumer Disputes Redressal Commission bench comprising of Ms. Pinki and Ms. Bimla Kumari as members directed BMW India Pvt. Ltd. (Opposite Party No.2) to pay the whole purchasing amount of the car that is Rs. 26,26,462/- to the complainant as compensation for deficiency in service with an interest of 6% p.a from the date of payment till date of the judgement. Failing to...
Medical Negligence - NCDRC Directs Krishna Institute Of Medical Science (KIMS) To Pay Enhanced Compensation
The NCDRC bench comprising of Dr. S.M. Kantikar as the presiding member directed the Krishna Institute of Medical Sciences Ltd. and three doctors to pay a compensation of Rs. 25 Lacs for medical negligence. The bench was hearing two appeals. One of those was filed by the Krishna Institute of Medical Sciences Ltd. and three doctors against the order of the state commission which allowed...
NCDRC Directs Kokilaben Dhirubhai Ambani Hospital And It's Doctor To Pay ₹ 40 Lacs Compensation To A Patient
The National Consumer Disputes Redressal Commission (NCDRC) bench comprising Dr. S.M. Kantikar as the presiding member held a doctor (Opposite Part No.2) of Kokilaben Dirubhai Ambani Hospital and Medical Research Centre (Opposite Party No. 1) liable for omission and commission during the treatment of the patient. The hospital was held vicariously liable for deficiency in services....