Consumer Cases

Consumer Commission Holds Indian Oil–Adani Gas Guilty of Unfair Trade Practice Over Retrospective Billing
The District Consumer Disputes Redressal Commission II, U.T. Chandigarh , comprising President Amrinder Singh Sidhu and Member B.M. Sharma, has held Indian Oil–Adani Gas Private Limited guilty of deficiency in service and unfair trade practice for issuing an “astronomical” retrospective PNG bill for nearly five years without any technical proof of a faulty meter.Facts of the...

District Commission Cannot Accept Written Version Beyond Statutory Period Of 45 Days: Tamil Nadu State Commission
The Tamil Nadu State Consumer Disputes Redressal Commission, Chennai, presided over by Justice R. Subbiah (President), has set aside an order of the District Consumer Disputes Redressal Commission, Chennai (South), which had accepted the written version of the opposite party beyond the statutory period of 45 days prescribed under the Consumer Protection Act, 2019.Brief...

Business Law Daily Round-Up: December 15, 2025
TAX Delhi High Court Quashes ₹45.36 Crore GST Demand Against NBCC After Finance Ministry ClarificationGST | CBIC Circulars Cannot Shield Dubious Transactions; Must Operate Within Statutory Framework: Calcutta High CourtCGST Act | Gujarat High Court Upholds Power To Confiscate Goods During Transit For Tax Evasion, Clarifies Scope Of S.129 & 130Bank Not 'Assessee In Default' For Not...

Alappuzha Consumer Commission Holds Apple Liable For Manufacturing Defect In Iphone 13 Battery, Orders Free Replacement
The District Consumer Disputes Redressal Commission, Alappuzha, comprising P.R. Sholy (President in Charge) and C.K. Lekhamma (Member), held Apple liable for deficiency of service due to a manufacturing defect in the iPhone 13 battery. The Commission allowed the complaint in part and ordered Apple to replace the battery free of cost and provide a fresh six-month warranty. Brief...

Consumer Commission Holds Star Health Liable For Arbitrary Claim Deductions, Orders Payment Of ₹1.55 Lakh With Interest And Compensation
The District Consumer Disputes Redressal Commission, Chandigarh, comprising President Amrinder Singh Sidhu and Member B.M. Sharma, has partly allowed a complaint filed by Rama Kant Verma against Star Health & Allied Insurance Co. Ltd., holding the insurer guilty of arbitrary claim deductions and deficiency in service for failing to establish that the policy exclusions relied upon had...

'Non-Availability Of Spares No Excuse': Kerala Consumer Forum Slams Godrej For Failing To Honour AC Compressor Warranty, Awards Compensation
The District Consumer Disputes Redressal Commission, Ernakulam recently passed an award against Godrej for failing to replace a failed compressor of an air conditioner that it manufactured within the warranty period. It directed specific performance against the manufacturer to repair or replace the compressor in accordance with the warranty obligations.The Bench comprising D.B. Binu...

Business Law Daily Round-Up: December 13, 2025
TAX GST | Non-Mentioning Vehicle Number In Part-B Of E-Way Bill Is Curable Defect: Karnataka High CourtGST Abolished Ad Tax, Doesn't Bar Municipal Licence Fees on Hoardings: Bombay High CourtDelhi High Court Flags Validity Of Reports In IGST Refund Denial On Export Of Mouth Fresheners/Pan Masala; Directs Expeditious ExaminationDelhi HC To Hear IndiGo's Plea For ₹900+ Crore IGST &...

Karnataka RERA Recalls Orders Transferring Decrees To Civil Courts Without Hearing Affected Parties
The Karnataka Real Estate Regulatory Authority (K-RERA) has recalled its own earlier orders permitting transfer of decrees to the civil court, holding that such orders were void for breach of natural justice and that decree holders must first seek execution before the Authority. A coram of Chairman Rakesh Singh and Member Gurijala Ravindranadha Reddy, in an order dated November 17, 2025,...

Business Law Daily Round-Up: December 12, 2025
TAXCustoms | Goods Cannot Be Confiscated Solely On Local Market Survey/Opinion Without Proof Of Smuggling: CESTAT AllahabadCENVAT Credit Rules | Storage Of Finished Goods Outside Factory Due To Space Constraints Covered Under Rule 2(l); Credit Cannot Be Denied: CESTATIncome Tax Disputes Before HCs Doubled In Value Over Past Four Financial Years: Govt Tells Rajya SabhaCustoms Act | Mens...

Homebuyer Who Stayed In Delayed Real Estate Project Can Only Get Interest, Not Compensation: Punjab RERA
The Punjab Real Estate Regulatory Authority (RERA) recently held that a homebuyer who chooses to remain in a delayed housing project can only receive statutory interest for the period of delay and cannot seek compensation, rent or litigation expenses in addition. The Authority dismissed a complaint filed by homebuyer Vandana Negi seeking further relief against the residential project...

Chandigarh Consumer Commission Holds I.E.T. Bhaddal Liable For Denying Student Exam Opportunity; Awards ₹50,000 Compensation
The complainant, Mr. Raman, took admission in the D-Pharmacy (two-year course) at the Institute of Engineering & Technology (I.E.T.), Bhaddal, Punjab (OP-1) in 2019. The complainant stated that he enrolled based on the assurances of OP-3, who allegedly acted as a commission agent for the institute. At the time of admission, OP-1 informed the complainant that the annual course fee...

Delhi District Commission Holds Pearl Grand Galaxy Banquet Hall Liable For Failure To Refund Advance Amount
The Delhi District Consumer Disputes Redressal Commission, New Delhi bench comprising Poonam Chaudhry, President and Shekhar Chandra, Member has held Pearl Grand Galaxy banquet hall liable for failure to refund the advance amount on account of cancellation of bookings due to Covid-19. Brief facts: The complainant visited Pearl Grand galaxy banquet hall ('Opposite party') in...
