Consumer Cases
Repudiation Of Insurance Claim Without Proper Notice Is Evasive: NCDRC
The National Consumer Disputes Redressal Commission, presided by Mr. Binoy Kumar and Justice Sudip Ahluwalia, held that denying the claim without prior notice or sharing the survey report is deceptive in nature. Brief Facts of the Case The complainant, a government company, obtained a machinery insurance policy from the National Insurance Company/insurer. The policy covered the...
Insured Is Bound By Information Provided In Proposal Form: NCDRC
The National Consumer Disputes Redressal Commission, presided by Justice Sudip Ahluwalia, held that allowed a revision petition by Life Insurance Corporation and held that an insured has to mandatorily adhere to the information provided in the proposal form during the application process. Brief Facts of the Case The complainant's husband took out two life insurance policies from...
National Commission's Revisional Powers Limited To Jurisdictional Error Or Irregularity: NCDRC
The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, held that National Commission's powers are limited to addressing issues of jurisdictional error or irregularity and cannot overturn concurrent factual findings made by the District Forum and the State Commission. Brief Facts of the Case The complainant purchased a truck, financed by Sri...
Forfeiture Must Be Reasonable Requiring Actual Proof Of Damage: NCDRC
The National Consumer Disputes Redressal Commission, presided by Justice Ram Surat Maurya and Bharatkumar Pandya, held that forfeiture of earnest money must be reasonable and not penal, requiring proof of actual damage. Brief Facts of the Case The complainant stated that M/s Capital Heights Private Limited, the developer, launched a Group Housing Project. Trusting the developer,...
National Commission Cannot Interfere With Concurrent Factual Findings Made By Lower Fora: NCDRC
The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, held that the revision jurisdiction of the National Commission is limited in nature and it cannot interfere with the findings of the lower fora without proper evidence. Brief Facts of the Case The complainant alleged that the Union of India/post office and its authorized agent mishandled...
MD In Medicine Qualified To Treat ICU Patients Without Additional Intensive Care Training: NCDRC
The National Consumer Disputes Redressal Commission, presided by Justice Ram Surat Maurya and Mr. Bharatkumar Pandya, dismissed an appeal against Akshaya Hospital and held that doctors with an MD in medicine are sufficiently qualified to treat ICU patients without needing extra intensive care training. Brief Facts of the Case The complainant's wife was admitted to Akshaya...
Ernakulam Consumer Commission Orders Rs 17.83 Lakhs As Compensation To Malayalam Film Actor
The Consumer Disputes Redressal Commission at Ernakulam recently ordered compensation of Rs 17,83,641 to Malayalam film actor Harishree Ashokan due to the supply and installation of defective tiles at his residence, 'Punjabi House'.The Bench comprising President D B Binu and Members Ramachandran V and Sreevidhia T N found that Peekya Tiles Centre (distributor), Kerala AGL World (manufacturer)...
Failure To Refund Despite Receiving Returned Items, Bangalore District Commission Holds Amazon Liable
The Additional District Consumer Disputes Redressal Commission-I, Bangalore (Karnataka) bench of Sharavathi S.M.(President) and Jyothi N (Member) held Amazon liable for deficiency in services due to its failure to refund the amount despite receiving the returned items. Brief Facts: The Complainant placed an order for a riding jacket and a mosquito mesh on Amazon, priced at...
Bangalore District Commission Holds Cashify Liable For Selling Defective Mobile Phone, Failing To Honour Warranty Terms
The Additional District Consumer Disputes Redressal Commission-II, Bangalore Urban (Karnataka) bench of Vijaykumar M Pawale (President), V Anuradha (Member) and Renukadevi Deshpande (Member) held Cashify liable for deficiency in services and unfair trade practices for selling a defective mobile phone and failing to either replace it or refund the amount despite the phone being...
Complaints Involving Allegations Of Fraud Are Outside Consumer Forum's Jurisdiction: Delhi State Commission
The State Consumer Disputes Redressal Commission, Delhi bench of Justice Sangita Dhingra Sehgal (President) and Pinki (Judicial Member) has held that consumer forums lack jurisdiction over complaints involving allegations of fraud and forgery as these disputes cannot be resolved summarily. Brief Facts: The Complainants experienced deficiencies in banking services provided by...
Bangalore District Commission Holds Titan Liable For Selling Defective Smartwatch With Charging Issue
The Additional District Consumer Disputes Redressal Commission-II, Bangalore Urban (Karnataka) bench of Vijaykumar M. Pawale (President), V. Anuradha (Member) and Kum. Renukadevi Deshpande (Member) held Titan liable for deficiency in service for selling a defective smartwatch and not responding to the Complainant's complaints. Brief Facts: The Complainant purchased a Fastrack...
Flat Buyer Cannot Be Made To Wait Indefinitely For Possession, NCDRC Holds Ansal Properties And Infrastructure Ltd. Liable For Delay
The National Consumer Disputes Redressal Commission (NCDRC) bench of Subhash Chandra (Presiding Member) held Ansal Properties and Infrastructure Ltd. liable for failure to deliver the possession of the flat within the stipulated time, despite receiving regular part-payments for the same. Brief Facts: The Complainant booked a residential flat in Ansal Properties and Infrastructure...