Consumer Cases
Bangalore District Commission Holds Titan Liable For Selling Defective Smartwatch With Charging Issue
The Additional District Consumer Disputes Redressal Commission-II, Bangalore Urban (Karnataka) bench of Vijaykumar M. Pawale (President), V. Anuradha (Member) and Kum. Renukadevi Deshpande (Member) held Titan liable for deficiency in service for selling a defective smartwatch and not responding to the Complainant's complaints. Brief Facts: The Complainant purchased a Fastrack...
Flat Buyer Cannot Be Made To Wait Indefinitely For Possession, NCDRC Holds Ansal Properties And Infrastructure Ltd. Liable For Delay
The National Consumer Disputes Redressal Commission (NCDRC) bench of Subhash Chandra (Presiding Member) held Ansal Properties and Infrastructure Ltd. liable for failure to deliver the possession of the flat within the stipulated time, despite receiving regular part-payments for the same. Brief Facts: The Complainant booked a residential flat in Ansal Properties and Infrastructure...
NCDRC Holds K. Soni Builders Liable For Failure To Deliver Possession Of Flat Within Stipulated Time
The National Consumer Disputes Redressal Commission (NCDRC) bench of Mr Subhash Chandra (Presiding Member) held K. Soni Builders liable for failure to handle the possession of the flat within the stipulated time to the Complainants. It was held that a flat buyer cannot be expected to wait indefinitely for possession and is justified in terminating the agreement if possession is...
Survey Report Must Be Given Due Consideration In Insurance Settlement Unless It Ignores Material Evidence Or Misrepresents Facts: NCDRC
The National Consumer Disputes Redressal Commission (NCDRC) bench of AVM J. Rajendra (Presiding Member) dismissed an appeal against New India Assurance Company Ltd. It was held that the claim stood settled in light of the surveyor's report, which rightfully calculated the loss. Due consideration was given to the surveyor's report and the challenge against it was rejected based on lack...
Haryana RERA Directs Ocean Seven Buildtech To Pay Interest To 15 Homebuyers Of Expressway Towers For Delayed Possession
Haryana Real Estate Regulatory Authority (Authority) bench, comprising Ashok Sangwan (Member), has directed Ocean Seven Buildtech Pvt. Ltd., the builder, to pay interest to the 15 homebuyers of the Expressway Towers project located at Sector 109, Gurugram, for the delay in handing over possession. The project was an affordable housing project, and possession was expected to be...
Last-Minute Station Stoppage Change, Failure To Refund, Chandigarh District Commission Holds IRCTC, Indian Railways Liable
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench of Shri Pawanjit Singh (President) and Shri Suresh Kumar Sardana (Member) held IRCTC and Indian Railways liable for notifying a last-minute change that the train would not stop at the Complainants' designated stop. Further, the authorities failed to refund the ticket price to the...
Only Delays In Informing Insurance Company Can Be Excused, Filing Of FIR Must Be Immediate In Vehicle Theft Cases: NCDRC
The National Consumer Disputes Redressal Commission bench comprising Binoy Kumar(Presiding Member) allowed a revision petition filed by National Insurance Co. Ltd., noting that the policyholder failed to disclose the theft of the concerned vehicle within the permissible time range to the local police. It was held that while delays in notifying the insurance company can be excused, filing...
Haryana State Commission Holds Auto Modification Workshop Liable For Unsatisfactory Modification Work, Overcharging
The State Consumer Disputes Redressal Commission, Haryana bench of Mr Justice TPS Mann (President), Mr S.P. Sood (Judicial Member) and Mrs Manjula(Member) held Amit Auto Works, Jind District liable for failure to provide satisfactory modification services for the Complainant's auto. Amit Auto Works also excessively charged the Complainant and retained the auto's original...
Failure To Refund, Arrange Alternate Flight, Chandigarh District Commission Holds Air India Liable
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench of Shri Amrinder Singh Sindhu (President) and Shri B.M. Sharma (Member) held Air India liable for its failure to provide an alternate flight or refund the ticket price for a flight which was cancelled due to 'technical reasons'. Brief Facts: The Complainant booked an Air India flight from New Delhi...
Surveyor's Report Holds Evidentiary Value, Can't Be Disregarded Without Valid Reasons: Madhya Pradesh State Commission
The State Consumer Disputes Redressal Commission, Madhya Pradesh bench of Shri A.K. Tiwari (Acting President) and Dr. Shrikant Pandey (Member) held that a surveyor's report in insurance claims holds significant evidentiary value and cannot be disregarded without valid reasons. Subsequently, the bench dismissed an appeal against Iffco Tokio General Insurance Company, as it had already...
MahaREAT Directs Adani Estates To Pay Interest To Homebuyers For Delayed Possession
Maharashtra Real Estate Appellate Tribunal (Tribunal) bench, comprising Shriram R. Jagtap (Judicial Member) and Shrikant M. Deshpande (Technical Member), has directed Adani Estates Pvt. Ltd., the builder, to pay interest to the homebuyer for the delay in handing over possession. Earlier, the Maharashtra Real Estate Regulatory Authority (Authority) had dismissed the...
East Godavari District Commission Holds Aditya Birla Health Insurance Co. Liable For Wrongful Repudiation Of Valid Claim
The District Consumer Disputes Redressal Commission, East Godavari (Andhra Pradesh) bench of Sri D. Kodanda Rama Murthy (President), Sri S. Suresh Kumar (Member) and Smt. KS.N.. Lakshmi (Member) held Aditya Birla Health Insurance Company Ltd. liable for wrongful repudiation of a valid health insurance claim based on pre-existing diseases. The bench noted that the Complainant disclosed...