Ujjwal Packers & Movers Liable For Failure To Deliver All Items As Agreed: South West Delhi District Commission

The District Consumer Disputes Redressal Commission-VII, Southwest Delhi bench of Suresh Kumar Gupta(President), Harshali Kaur (Member) and Ramesh Chand Yadav(Member) held Ujjawal Packers and Movers liable for deficiency in services due to its failure to deliver a tabletop and provide the agreed unloading and unpacking service for which the Complainant paid Rs....

Southwest Delhi Commission Holds Max Bupa Health Insurance Liable For Wrongful Repudiation Of Valid Claim Based On Unsubstantiated Pre-Existing Disease

The Consumer Disputes Redressal Commission-VII, Southwest Delhi bench of Suresh Kumar Gupta (President), Harshali Kaur (Member) and Ramesh Chand Yadav (Member) held Max Bupa Health Insurance Co Ltd liable for deficiency in services for wrongfully repudiating a genuine claim based on unfounded pre-existing conditions. Brief Facts: The Complainant shifted her insurance policy to...

Consumer Cases Weekly Round-Up: 10th June -16th June ,2024

National Consumer Disputes Redressal Commission (NCDRC)Not Having Valid Fitness Certificate For Vehicle Is Ground For Insurance Claim Repudiation: NCDRCCase Title: United India Insurance Co. Ltd. Vs. Amandeep Singh The National Consumer Disputes Redressal Commission, presided by Dr. Inder Jit Singh, held that if a transport vehicle lacks a certificate of fitness, it shall not...

NCDRC Holds Omaxe Chandigarh Liable For Deficiency In Service For Delay In Possession

The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, held that in a builder-buyer case, even if possession was offered, compensation should be calculated from the scheduled date to the date of actual possession, taking into account any legal obstacles or delays in obtaining the occupancy certificate. The Commission held Omaxe Chandigarh liable for deficiency...

Hamirpur District Commission Holds Deep Photography Liable For Failure To Deliver Wedding Album

The District Consumer Disputes Redressal Commission, Hamirpur (Himachal Pradesh) bench of Hemanshu Mishra (President), Sneh Lata (Member) and Joginder Mahajan (Member) held Deep Photography liable for deficiency in services for failure to deliver the wedding album to the Complainants despite receiving a substantial payment. Brief Facts: The Complainants hired Deep Photography as...

Kangra District Commission Holds Vibrill Hospitality Liable For Failure To Issue Holiday Confirmations Despite Receiving Payment

The District Consumer Disputes Redressal Commission, Kangra (Himachal Pradesh) bench of Hemanshu Mishra (President), Arti Sood (Member) and Narayan Thakur (Member) held Vibrill Hospitality Limited for its failure to issue the confirmation of the holiday scheme despite the Complainant paying Rs. 69,000/- and for not refunding the money when requested. Brief Facts: Vibrill...

Lack Of Efforts By Insured To Review Policy Terms, Maharashtra State Commission Allows Appeal Filed By ICICI Lombard Insurance Co.

The State Consumer Disputes Redressal Commission, Maharashtra bench of Dr Satish A. Munde (Presiding Officer) and V.C. Premchandani (Member) allowed an appeal filed by ICICI Lombard General Insurance Company. The bench held that the medical claim of the Complainant was settled as per duly agreed policy terms. When a window was provided to the Complainant to review and dispute the...

Shimla District Commission Holds Reliance General Insurance Co. Liable For Wrongful Repudiation Of Genuine Claim

The District Consumer Disputes Redressal Commission, Shimla (Himachal Pradesh) bench of Dr. Baldev Singh (President) and Janam Devi (Member) has held that if the vehicle has been transferred and the insurance policy is in subsistence, the same gets transferred in the name of the new owner. The bench held Reliance General Insurance Company Limited liable for deficiency in services...

Failure To Resolve Manufacturing Defects Within Warranty Period, Hamirpur District Commission Holds Xiaomi India Liable

The District Consumer Disputes Redressal Commission, Hamirpur (Himachal Pradesh) bench of Hemanshu Mishra (President), Sneh Lata (Member) and Joginder Mahajan (Member) held Xiaomi India liable for deficiency in services for not replacing the mobile phone due to manufacturing defects despite the clear entitlement under the warranty provisions. Brief Facts: The Complainant...

Hamirpur District Commission Holds SBI Liable For Failure To Proactively Investigate Unauthorized Transactions And Freeze Account

The District Consumer Disputes Redressal Commission, Hamirpur (Himachal Pradesh) bench of Hemanshu Mishra (President), Sneh Lata (Member) and Joginder Mahajan (Member) held SBI liable for deficiency in services due to its failure to freeze the Complainant's account and adequately investigate unauthorized transactions, which led to a loss of Rs. 1,00,000/-. Brief Facts: The...

Lack Of Timely Communication For Rescheduled Flight, Bangalore District Commission Holds Go Airlines Liable

The District Consumer Disputes Redressal Commission, Bangalore (Karnataka) bench of M Shobha (President) and K Anita Shivakumar (Member) held Go Airlines liable for deficiency in services due to the sudden change in flight schedule by the airline and the lack of timely communication, which caused a honeymoon couple to miss pre-booked activities and incur additional...

New Delhi District Commission Holds Santushti Eye Centre Liable For Prescribing Farsighted Lenses Instead Of Nearsighted Lens

The District Consumer Disputes Redressal Commission – X, New Delhi bench of Monika Aggarwal Srivastava (President), Dr Rajender Dhar (Member) and Ritu Garodi (Member) held Santushti Eye Centre liable for deficiency in services and unfair trade practices due to the incorrect prescription of eyeglasses and eye drops, which worsened the Complainant's existing eye issues. Brief...