Consumer Cases
Failure To Deliver Electric Scooter Despite Receiving Full Payment, Tiruvannamalai District Commission Holds OLA Experience Centre Liable
The District Consumer Disputes Redressal Commission, Tiruvannamalai (Tamil Nadu) bench of K. Ganesan(President), J. Ravindran (Member) and R. Vijaya (Member) held OLA Experience Centre in Tiruvannamalai liable for deficiency in services for failure to deliver OLA Electric Scooter despite receiving full payment. Brief Facts: The Complainant approached OLA Experience Centre to purchase...
Tamil Nadu RERA Orders Refund To Homebuyer And Imposes Penalty On SAM Foundation For Selling Unregistered Project
Tamil Nadu Real Estate Regulatory Authority (Authority) bench, comprising Sunil Kumar (Member), directed SAM Foundation, the builder, to refund the amount paid by the homebuyer for purchasing a flat in their project. Additionally, the Authority imposed a penalty of Rs. 1 lakh for marketing, advertising, and selling the unregistered project to the homebuyer. Background Facts In...
Thiruvananthapuram District Commission Holds Reliance General Insurance Co Liable For Wrongful Repudiation Of Genuine Claim
The District Consumer Disputes Redressal Commission, Thiruvananthapuram (Kerala) bench of P.V. Jayarajan (President), Preetha G Nair (Member) and Viju V.R. (Member) held Reliance General Insurance Company liable for deficiency in service due to its failure to demonstrate proper disclosure of the exclusion clause to the insured and subsequent repudiation of the claim based on the...
Thane District Commission Holds Amazon, Its Seller, FedEx Courier Liable For Failure To Deliver Product Or Refund Amount
The District Consumer Disputes Redressal Commission, Thane (Maharashtra) bench of Dr. Richa Bansod (President), B.B. Rasal (Member) and H.M. Badgujar (Member) held Amazon, its delivery executive, the seller, and FedEx Trade Networks Transport & Brokerage liable for deficiency in services for failure to deliver the product or refund the money to the Complainant. Brief...
Inactive International Roaming Package Despite Payment, Fatehgarh Sahib District Commission Holds Vodafone Liable
The District Consumer Disputes Redressal Commission, Fatehgarh Sahib (Punjab) bench of Sanjeev Batra (President), Shivani Bhargava (Member) and Manjit Singh Bhinder (Member) held Vodafone liable for deficiency in services for its failure to provide International Roaming services to the Complainant during his visits to the USA and Germany, despite the Complainant having paid for...
Vishakhapatnam District Commission Holds SBI Liable For Issuing Credit Card And Deducting Unjustified Charges Without Account Holder's Consent
The District Consumer Disputes Redressal Commission-II, Visakhapatnam (Andhra Pradesh) bench of Smt. G Venkateswari (President), Smt. P Vijaya Durga (Member) and Sri Karaka Ramana Babu (Member) held 'SBI Cards & Payment Services' liable for deficiency in service and unfair trade practices for issuing a credit card without the account holder's consent, which subsequently led...
Execution Of A Conveyance Deed Is Mandatory Under Section 11 Of The Maharashtra Ownership Flats Act: NCDRC
The National Consumer Disputes Redressal Commission, presided by Justice Ram Surat Maurya and Bharatkumar Pandya, in a case against Jaycee Homes, held that the execution of a conveyance deed to the buyer is mandatory under section 11 of the Maharashtra Ownership Flats Act of 1963. Brief Facts of the Case The complainant stated that the developer, M/s Jaycee Homes &...
Lack Of Documentary Evidence Against Surveyor's Report, Central Delhi District Commission Dismisses Complaint Against New India Assurance Company
The District Consumer Dispute Redressal Commission-VIII, Central Delhi bench of Inder Jeet Singh (President) and Rashmi Bansal (Member) dismissed a complaint against New India Assurance Company due to lack of documentary evidence in favour of the claim amount submitted by the insured. Brief Facts: The Complainant availed two insurance policies for its warehouse from New India...
Not Every Death In Hospital Indicates Medical Negligence Unless Proven Otherwise: NCDRC
The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, held that not every death occurring in a hospital setting can automatically be considered medical negligence based on an assumption of inadequate medical care. It was further held that in order to prove medical negligence, concrete evidence has to be provided. Brief Facts of the Case The deceased...
In Matters Concerning Consumer Protection, Jurisdiction Should Accomodate Complainant's Convenience: NCDRC Holds Bharti Airtel Liable For Deficiency In Service
The National Consumer Disputes Redressal Commission, presided by Dr. Inder Jit Singh, held Bharti Airtel liable for deficiency in service due to issuing duplicate SIM which caused monetary loss to the complaint. The commission also held that the District Forum has jurisdiction to entertain complaints where the opposite party resides, conducts business, or where the cause of...
No Misrepresentation By Godrej Developers, Haryana RERA Refuses To Provide Refund Of Booking Amount To Homebuyer
Haryana Real Estate Regulatory Authority (Authority) bench, comprising Sanjeev Kumar Arora (Member), dismissed the homebuyer's allegation that Godrej Developers misrepresented their joint venture project as solely developed and marketed by them. Additionally, the Authority refused to refund the booking amount to the homebuyer. Background Facts The homebuyer (Complainant) booked...
Karnataka RERA Orders Builder To Pay Interest To Homebuyer For Delayed Possession In GM Global Techies Town Project
Karnataka Real Estate Regulatory Authority (Authority) bench, comprising GR Reddy (Member), has directed the builder to pay nine lakh rupees to the homebuyer as interest for the delay in handing over possession of the flat in the GM Global Techies Town Tower C Project. Background Facts The homebuyer (Complainant) booked a flat in the builder's (Respondent) project named GM...