Consumer Cases
Repudiation Of Claim Based On Surveyor Report Without Material Assessments, Shimla District Commission Holds Oriental Insurance Company Liable
The District Consumer Disputes Redressal Commission, Shimla (Himachal Pradesh) bench of Dr Baldev Singh (President) and Janam Devi (Member) held Oriental Insurance Company Limited liable for deficiency in services for repudiation of claim relying solely on the surveyor report which didn't include material assessments. The Insurance Company's assertions were rejected due to its failure...
Policy Clauses Of Insurance Contract Should Be Interpreted Holistically: NCDRC
The National Consumer Disputes Redressal Commission, presided by Justice A.P. Sahi, held that policy clauses of insurance contract should be interpreted as a whole, not selectively. Brief Facts of the Case The complainant bought a whole life Unit Linked Insurance Policy(ULIP) for his son from PNB Metlife Insurance/Insurer and paid premiums for the first three years. The...
Himachal Pradesh State Commission Holds Oriental Insurance Co. Liable For Wrongful Repudiation Of Genuine Claim
The H. P. State Consumer Disputes Redressal Commission Shimla bench of Justice Inder Singh Mehta (President) and R.K. Verma (Member) held Oriental Insurance Company Ltd. liable for deficiency in services for repudiating a genuine claim based on the fact that the insured property was leased out. The State Commission noted that the lease agreement did not change the ownership and...
Failure To Repair Phone With Manufacturing Defects Within Warranty Period, Kangra District Commission Holds Samsung India Liable
The District Consumer Disputes Redressal Commission, Kangra (Himachal Pradesh) bench of Hemanshu Mishra (President), Arti Sood (Member) and Narayan Thakur (Member) held Samsung liable for deficiency in services for selling a defective Galaxy Z Fold phone and failing to repair it within the warranty period. The bench directed Samsung to refund Rs. 1,58,000/- to the Complainant and pay...
RERA Weekly Round Up – 3 June To 9 June 2024
Karnataka Real Estate Regulatory Authority Despite Offering Alternate Flat To Homebuyer, Builder Failed To Hand Over Possession On Time, Karnataka RERA Orders Refund Case – Devdas Pandurang Shetti & another Versus M/s Mantri Developers Pvt. Ltd. & others Karnataka Real Estate Regulatory Authority (Authority) bench, comprising GR Reddy (Member), has directed...
Telangana RERA Orders Refund To Homebuyers And Imposes Penalty On Builder For Selling Unregistered Project
While hearing the complaint of two homebuyers related to the same real estate project, Telangana Real Estate Regulatory Authority (Authority) bench, comprising Justice Dr. N. Satyanarayana (Chairperson), K. Srinivasa Rao (Member), and Laxmi Narayana Jannu (Member), directed the builder to refund the amount paid by the homebuyers to purchase the flat. Additionally, the Authority...
South Mumbai District Commission Holds Air India Liable For Providing Defective Business Class Seats With Reclining Issue
The District Consumer Disputes Redressal Commission, South Mumbai bench of PG Kadu (President), GM Kapse (Member) and SA Petkar (Member) held Air India liable of deficiency in services and unfair trade practices for providing defective seats with reclining problem. The bench directed Air India to pay a compensation of Rs. 80,000/- to the Complainant along with litigation costs of...
VLCC Not Liable For Complainant's Failure To Attend Scheduled Laser Sessions, South Mumbai District Commission Dismisses Complaint
The District Consumer Disputes Redressal Commission, South Mumbai bench of PG Kadu (President), GM Kapse(Member) and SA Petkar (Member) has dismissed a consumer complaint against VLCC Health Care Ltd for its alleged failure to provide promised hair reduction following laser hair removal treatment. The bench noted that the Complainant failed to duly attend all the laser sessions and...
Despite Offering Alternate Flat To Homebuyer, Builder Failed To Hand Over Possession On Time, Karnataka RERA Orders Refund
Karnataka Real Estate Regulatory Authority (Authority) bench, comprising GR Reddy (Member), has directed the builder to refund the amount paid by the homebuyer to purchase the flat with interest after the builder failed to deliver the alternate flat, which was offered to the homebuyer after failing to deliver the initially booked flat on...
UPRERA Expresses Displeasure Over Non-Registration Of Properties By Prayagraj Development Authority
Uttar Pradesh Real Estate Regulatory Authority (UP RERA) Chairman Sanjay Bhoosreddy has expressed strong displeasure over the non-registration of properties belonging to nine allottees of the Alaknanda Project by the Prayagraj Development Authority, despite the UPRERA order and the issuance of a completion certificate (CC) in January 2024. Consequently, the chairman has referred all...
Haryana RERA Upholds Builder's Termination Of Flat Booking After Homebuyer Failed To Make Timely Payments
Haryana Real Estate Regulatory Authority (Authority) bench, comprising Ashok Sangwan (Member), upholds the builder's termination of the flat booking after the homebuyer failed to fulfill timely payment obligations. Background Facts The Homebuyers booked a flat in the Builder's project named M3M Sky Walk, located at Sector-74, Gurugram, by signing a booking application...
Directly Remitting Insurance Claim Amount Without Mutual Consent Is Unfair Trade Practice: NCDRC
The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker (member), held New India Assurance liable for unfair trade practice for directly depositing the insurance claim amount into the insured's account with arbitrary deductions and without mutual consent. Brief Facts of the Case The complainant obtained a Standard Fire...











