Gurgaon District Commission Holds Asian Public School Liable For Deliberately Changing Admission/Withdrawal Dates To Charge Extra Fee

Brief Facts:

Dikshansh Raghav (“Complainant”), a former student of Asian Public School (Gurgaon) applied for the school leaving certificate. Allegedly, the School intentionally and maliciously provided false information regarding his date of admission and withdrawal from the school. The admission date was stated as 26.11.2020 and the withdrawal date was stated as 26.12.2020. On this basis, the School demanded more tuition fees amounting to Rs. 19,500/- for April 2020-January 2021.

Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, Gurgaon, Haryana (“District Commission”).

Observations by the District Commission:

The District Commission observed that the Complainant applied for a School Leaving Certificate in February 2020, as evidenced by his application form. However, the School demanded fees for April 2020-January 2021 by starting false information regarding the date of admission and the withdrawal date. Therefore, the District Commission held that the deliberate misrepresentation of these dates constituted a severe deficiency in service on the part of the School.

Consequently, the District Commission directed the School to reimburse Rs. 19,500/- at 9% interest. Additionally, the District Commission directed the School to pay a compensation of Rs. 15,000/- for the harassment and mental anguish and Rs. 11,000/- for the litigation costs incurred by the Complainant.