The Ernakulam District Commission, presided by Shri. D.B. Binu, Shri. V. Ramachandran and Smt. Sreevidhia T.N., held that mere allegations of negligence are insufficient and concrete evidence is required to hold a manufacturer liable for deficiency in service. Brief Facts of the Case The complainant purchased a TCL LED TV with a three-year warranty from a TCL Showroom....