SBI Cards Liable For Deficiency In Service For Failing To Reverse Unauthorised Credit Card Transactions Despite Prompt Intimation: Chandigarh Consumer Commission

The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh, comprising Mr. Amrinder Singh Sidhu (President) and Mr. B.M. Sharma (Member), has held SBI Cards & Payment Services Private Limited liable for deficiency in service for failing to redress an unauthorised credit card transactions despite prompt intimation by the cardholder. The Commission ruled that the complainant...