Consumer Law
Delhi State Commission Directs Kuwait Airways To Pay Rs. 6 Lakh Compensation, Litigation Cost For Wrongly Deporting Passenger
The Delhi State Consumer Commission consisting of Justice Sangita Dhingra Sehgal (President), Pinki (Member), and J.P Agrawal (Member) allowed the complaint and held the Country Head of Kuwait Airways and Kuwait Airways (Kuwait Airways) liable for deficiency of service as it failed to provide quality services to the Complainant. The State Commission directed the Airways to pay an...
Consumer Law Weekly Round-Up ;15 July- 21 July 2023
A weekly round-up of development in Consumer Law jurisprudence. Nominal Index NBCC India Limited vs. Randhir Singh Redhu and Ors.Sri Vempadampu Suryanarayana vs. ToyataDHL Express Pvt. Ltd. vs Vinod RaoAshish Vohra vs. Raheja Developers Limited.Smt. Reddy Siva Swarupa vs. Kolors Health Care India Pvt Ltd.Single Benches In NCDRC: Delhi High Court Issues Notice To Examine...
Engine Malfunction: NCDRC Directs Tata Motors And 2 Dealers To Pay Rs 5 Lakh As Compensation
The NCDRC consisting of Justice Sudip Ahluwalia (Presiding Member) and Dr. Inder Jit Singh (Member) allowed the Revision Petition filed against Tata Motors and its 2 dealers namely Pirana Motors and Guinea Motors (collectively “Opposite Parties”) and directed the Opposite Parties to pay Rs. 5 Lakhs as compensation to the Complainants. The Revision Petition was filed by...
Consumer Law Weekly Round-Up; 08 July- 14 July 2023
A weekly round-up of development in Consumer Law jurisprudence. Nominal Index Dr. Hemant & Anr. vs Zenal Construction Private Limited & Anr.Life Insurance Corporation of India vs Jagjit & Anr.Hotel Leela Avenue Ltd. vs New India Assurance Co. Ltd & Anr.Divisional Railway Manager, Divisional Office, Northern Railway & 2 Ors. vs Birendera Kumar...
Deficiency In Service : NCDRC Orders Royal Sundaram Insurance To Pay Claim, Compensation And Cost
The NCDRC Bench consisting of Mr. Justice Sudipahluwalia (Presiding Member) and Dr. Inder Jit Singh (Member) dismissed the Revision Petition and upheld the order of District Consumer Disputes Redressal Forum, Puducherry and State Consumer Commission’s order in a complaint filed against Royal Sundaram General Insurance Co Ltd (Insurance Company). The NCDRC ordered the Insurance...
Failure To Deliver Innova Car As Promised: District Commission Orders Toyota Dealer To Pay Compensation
The District Consumer Disputes Redressal Commission in Vizianagaram presided by Sri R. Venkata Nagasundar (President) and Smt. B. Sridevi (Member) allowed the complaint in favor of the Complainant against Toyota (Dealer) and Leela Krishna Toyota (Sub-dealer). As per the Commission's decision, the Dealer and Sub-dealer are required to reimburse the Complainant with an amount of...
Gross Negligence: NCDRC Directs Raheja Developers To Refund Entire Amount For Failure To Complete Project
The NCDRC, comprising Justice Ram Surat Ram Maurya (Presiding Member) and Dr. Inder Jit Singh (Member), partly allowed the complaint and directed Raheja Developers Limited. (Developer) to refund the entire amount deposited by the complainant, along with interest at the rate of 9% per annum. The Commission reasoned that the Developer is liable for gross negligence as it failed...
Single Benches In NCDRC: Delhi High Court Issues Notice To Examine NCDRC's Jurisdiction And Bench Constitution
The High Court of Delhi has issued a notice regarding a Writ petition addressing the issue of jurisdiction of the National Consumer Disputes Redressal Commission (NCDRC) and the constitution of its Benches. The Petitioner, NBCC India Ltd, a management consulting company challenged the NCDRC's order dated 23.02.2023 contending that the Presiding Member of the Commission lacks the...
Unfair Trade Practices: Hyderabad District Consumer Commission Orders Kolors Health Care To Refund Rs. 2,15,000/- With Compensation
The District Consumer Disputes Redressal Commission, Hyderabad – I presided by B. Uma Venkata Subba Lakshmi (President) allowed the complaint and directed Kolors Health Care Pvt. Ltd. (Kolors Health Care) to refund Rs. 2,15,000/- along with interest rate of 9%. It imposed a compensation of Rs. 20,000/- for mental agony and inconvenience caused to the complainant and a cost of...
Deficiency Of Service: State Consumer Commission Directs DHL To Pay Compensation For Lost iPhone
The State Consumer Commission in Maharashtra consisting of President Justice S.P. Tavade and Judicial Member A.Z. Khwaja dismissed an appeal filed by DHL Express I Pvt. Ltd. (DHL) and held it guilty of deficiency in service. The State Commission upheld the District Commission’s order and awarded to pay Rs. 25,000 towards the loss of the iPhone and mental agony with an interest rate of...
NCDRC Dismisses Complaint By Five Star Hotel For Insurance Claim Of Rs. 5 Crores Against New India Assurance
The NCDRC, consisting of Presiding Member Subhash Chandra, dismissed a consumer complaint filed by the complainant against New India Assurance Co. Ltd (Insurer). The complainant sought Rs. 5 crores under an insurance claim, along with Rs. 50 lakhs as punitive damages for harassment, mental agony, pain and suffering, and loss of business, and Rs. 10 lakhs as litigation...
NCDRC Holds Railways Responsible For Demanding ‘Original’ Tickets, Orders Refund, Compensation, And Litigation Costs
The NCDRC presided over by Presiding Member Dinesh Singh and Member Binoy Kumar dismissed the Revision Petition and held that there was a deficiency of service and unfair trade practice on the part of the Divisional Railway Manager, Divisional Office, Northern Railway (Railways). The Commission modified the decision made by the Lower Consumer Commissions and instructed the Railways...