Kerala Consumer Forum Imposes Rs.35K Cost On Shop Owner For Charging Customers Rs.35 Above MRP On Ladies Garment

In a significant decision, the Consumer Disputes Redressal Commission at Thrissur invoked Section 14(1) (hb) of the Consumer Protection Act,1986 to direct an inner wear garments shop to pay an amount of Rs. 20,000/- to the Legal Benefit Fund (LBF) maintained at Registry of the Commission, towards reparation for the loss and injury inflicted on a large number of consumers who are not...

'Significance Of Passengers' Time Undeniable': Kerala Consumer Forum Awards Rs. 60K Compensation To Passenger Affected By 13 Hrs Delay Of Train

The Ernakulam District Consumer Disputes Redressal Commission recently ordered the Southern Railway to compensate a passenger for the inconvenience caused to him by the 13-hour delay of the Chennai-Alleppey Express. The Bench comprising President D.B. Binu and Members Ramachandran V and Sreevidhia T.N observed that despite being a significant Public Sector Undertaking, the Indian Railways...

Do Not Deny Insurance Claim For Brief Home Visit During Hospitalization, Ludhiana Commission Holds Aditya Birla Health Insurance Co. Liable

The District Consumer Disputes Redressal Commission, Ludhiana bench comprising Sh. Sanjeev Batra (President) and Ms. Monika Bhagat (Member) held Aditya Birla Health Insurance Company liable for rejecting the claim of the hospitalized Complainant on the basis that the Complainant visited his home for certain hours while he was hospitalized. The District Commission opined...

Kerala Consumer Forum Orders Ford India To Compensate Lawyer For Failed Car Booking Taken 3 Weeks Before Closing Operations In India

The Consumer Disputes Redressal Commission at Kottayam recently ordered Ford India Pvt. Ltd to pay compensation to a lawyer for failure to deliver an EcoSport Titanium car to him, after taking advance booking just 3 weeks prior to cessation of its operations in India.The booking was taken by Ford's authorized dealer at Kottayam, Kairali Ford, unaware of then forthcoming closure of Ford...

Assured Single Room Facility Not Available, Bengaluru Commission Orders Motherhood Hospital To Pay Compensation And Litigation Cost

The III-Additional Bengaluru District Consumer Disputes Redressal Commission bench comprising Sri Shivarama K (President), Sri Chandrashekar S Noola (Member) and Smt. Rekha Sayannvar (“Member”) held Motherhood Hospital, Bengaluru liable for providing a twin room service despite the assurance of a single room to the complainant as part of their birthing package. The District...

Canada PR Visa: Consumer Forum Orders Compensation To Kerala Student 'Cheated' By Immigration Consultancy

The District Consumer Disputes Redressal Commission at Ernakulam recently ordered an immigration consulting agency to compensate a student for cheating the latter in the name of obtaining permanent residency (PR) visa to Canada. The Bench comprising the President D.B. Binu and Members V. Ramachandran and Sreevidhia T.N., held the Managing Director and General Manager of Amster...

Gujarat State Commission Orders Reliance General Insurance To Pay Rs. 1.5 Lakhs To The Insured For Availing Covid-19 Treatment

Recently, the Gujarat State Consumer Disputes Redressal Commission bench comprising of M. J. Mehta (President) and J. G. Mecwan (Member) directed the Reliance General Insurance to pay the complainant Rs 1.5 Lakhs for rejecting the insurance claim on the ground that the 'Covid-positive' report he furnished along with other claim documents, was not from a certified laboratory....

Removal Of Gall Bladder After Incorrect Diagnosis, NCDRC Orders Delhi Nursing Home, Bhatinda To Pay Rs. 3 Lakhs Compensation

Recently, the National Consumer Disputes Redressal Commission bench comprising of Subhash Chandra (Presiding Member) held a doctor at Delhi Nursing Home, Bathinda liable for negligence when a patient's gall bladder was wrongly removed during laparoscopic surgery without her consent. The National Commission concluded the doctor had acted negligently by failing to diagnose the...

Security Lapse In Bank’s Premises Is Bank’s Responsibility, North-East Delhi Commission Orders PNB To Refund Cash, Compensation

Recently, the North-East Delhi District Consumer Disputes Redressal Commission bench comprising Surinder Kumar Sharma (President), Anil Kumar Bamba (Member) and Adarsh Nain (Member) held Punjab National Bank liable for deficiency in service and ordered it to pay Rs refund the deposited amount and pay 30,000 as compensation to the complainant. The matter revolved around the...

Sahara City, Chandigarh-I Commission Orders Sahara Group To Refund, Pay Compensation, Litigation Costs To Home Buyer

Recently, the Chandigarh District Consumer Disputes Redressal Commission-I bench comprising Pawanjit Singh (President) and Surjeet Kaur (Member) held Sahara Group liable for deficiency in service for not offering possession of the home units within the Sahara City to the complainant. The bench noted that collecting money from prospective buyers without obtaining required...

Trip Cancellation, Chandigarh Commission Orders The Club Resorto Hospitality To Refund Amount, Pay Compensation And Litigation Cost

The District Consumer Disputes Redressal Commission-I, Chandigarh bench, led by Shri Pawanjit Singh as President and Surjeet Kaur as Member, found Club Resorto Hospitality Limited ("the Club") responsible for inadequate service due to the cancellation of the complainants' anniversary trip, which the Club attributed to adverse weather and road conditions. Furthermore, the Club was...

Delhi District Consumer Commission Holds Canara Bank Liable For Harassment Of Customer

Recently, the North East Delhi District Consumer Disputes Redressal Commission bench comprising of Surinder Kumar Sharma (President), Anil Kumar Bamba (Member) and Adarsh Nain (Member) held Canara Bank liable for deficiency of service for failing to update the deposit made by the 76-year-old complainant in his account following the merger of Syndicate Bank with Canara...