Professional Mediator Training Program By Indian Institute Of Arbitration & Mediation


15 Nov 2023 7:02 AM GMT

  • Professional Mediator Training Program By Indian Institute Of Arbitration & Mediation
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    Mediation has developed into a mainstream dispute resolution process for commercial disputes. Business and commercial mediation has developed into a sophisticated form of managed negotiation, where the resolution has to satisfy the needs and interests of the parties and help to build great relationships. Lawyers are upskilling in areas that technology can’t take over, such as mediation, negotiation and problem-solving. And research has found that commercial clients show a preference for mediators who can get them resolutions fast and in a business friendly manner. This is possible with the skills of an excellent mediator.

    The importance of private mediation in international business dispute resolution has become even more pertinent after the United Nations Convention on International Settlement Agreements Resulting from Mediation, 2019 (Singapore Convention), w.e.f 07 August 2019, in which India is also a signatory, among other 55 countries. Now settlement agreements arrived at by way of mediation becomes enforceable like an arbitral award as per the Convention. The Convention does not apply to court-annexed mediations, making the importance of private mediations in cross-border business disputes highly recommended. The convention has opened the door to a new global profession as an International Mediator and highlighted the importance of accreditation for mediators in global practice. Considering the importance of mediation, India has enacted the Mediation Act and it was passed by the Rajya Sabha on 01 August 2023 and by the Lok Sabha on 07 August 2023 and the Act was ratified by the President of India on 15 September 2023. The practice of mediation and the profession of mediator in India will also attain a different standard with the enactment of the mediation law.

    Training in mediation is life and career changing. So say those who have done so. Mastering mediation skills will make you a better lawyer. You will learn new ways to interact with clients, colleagues and adversaries and can offer your clients a better service.

    Have you ever thought about entering the field of Professional Mediation? There is no specific academic qualification for a mediator. You may be a professional, like lawyer, retired judicial officer, engineer, company secretary, chartered accountant, clinical psychologist etc. You may also be a retired teacher, banker or a housewife. You can start a new profession as a Mediator and start your professional practice from the comfort of your office or home. The training will integrate the legal provisions under the Mediation law and the science and techniques of the process of negotiation and mediation.

    The entire APCAM Certified PMTP is conducted for 55 hours (7 Days) in hybrid mode to make it convenient for busy professionals to undertake the program without seriously disrupting their regular schedules. The program is scheduled during 3 weeks.

    - The first segment will be conducted online for 2 days, starting on Friday 24th November and ending on Saturday 25th November, 2023.

    - The next segment will be conducted offline for 3 days at IIAM Centre, Cochin, Kerala, starting from Thursday 30th November and ending on Saturday 2nd December 2023.

    - The last segment will be conducted online for 2 days, starting on Friday 15th December and ending on Saturday 16th December, 2023.

    Timing will be from 9:30 am to 6:30 pm for online and 9:00 am to 6:30 pm for offline.

    This unique program also offers you the flexibility of undertaking the training in 2 different options, so as to fit it around your requirement and convenience. Under Option 1, the participant can opt for a 2-stage route and under Option 2, the participant can undertake the entire 55 hours in one go.

    The program will enhance the understanding and ability to negotiate and resolve conflicts, as well as provide a solid foundation in the processes of a negotiator and mediator. The training covers the basic foundations for effective negotiation, understanding the bargaining style, setting goals and nurturing relationships critical to negotiation success. The training explores underlying negotiation orientations and strategies and how they are confronted and employed by mediators. The program focuses on the structure, process, technique and goals of mediation process and the skills and preparation mediators use to aid parties in overcoming barriers to dispute resolution. The training also gives emphasis on the code and ethical standards of mediation. Experienced and highly knowledgeable trainers introduce you to the theory and concepts of mediation and provide participants with the opportunity to practice this structured dispute resolution process through a series of interactive presentations, role play simulations, real life case studies and discussions, making them effective negotiators and skilled mediators.

    As per IIAM Mediator Accreditation System, a candidate having successfully completed the Training Program is categorised as a Certified Commercial Mediator and will be eligible for empanelment as IIAM Mediator and also under the Peacegate App as a mediator attached with a Centre or as an online mediator, subject to the norms of empanelment. By empanelling as an online mediator, you enlarge your jurisdiction throughout India. By completing this unique program, IIAM will assist you to start your professional mediation practice through IIAM Affiliation. You can start an IIAM Affiliated Mediation Centre (AMC) or you can have your space to conduct mediation, as an IIAM Approved Mediation Access Point (AMAP). The AMC or the AMAP and Mediator’s profile will be integrated in the App for availing mediation service by users. The entire Administrative back up service will be given by IIAM by providing virtual office, assisting and guiding you on all mediations through the Peacegate App. By becoming affiliated with IIAM, the uniform IIAM mediation standard, quality and competency services will apply giving credibility to your mediation practice.

    Being an APCAM Certified Training Program, the participant will also be eligible to apply for accreditation under the APCAM Accreditation norms, so that the participant would be empanelled in APCAM Centres (Asia Pacific Centre for Arbitration & Mediation | APCAM, which is the only international centre having its presence in 8 countries, promote cross-border mediation and arbitration and help the business community to resolve their international commercial and business disputes by mediation or arbitration under a single set of Mediation and Arbitration Rules and with a uniform fee structure.

    The Mediator can upgrade to various certification levels leading APCAM International Certified Mediator under the IIAM/APCAM Qualifying Assessment Programs (QAP).


    For any queries about the Program, mail to or contact Commander K.V. Balakrishnan (Retd), Executive Director, IIAM – 0484 4017731 or 9349701274.

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