Delhi High Court Asks NCDRC To Examine Claim That Web Copy Of Its Order Differed From Certified Copy Supplied Later

The Delhi High Court has directed the National Consumer Disputes Redressal Commission (NCDRC) to examine a petitioner's allegation that the web copy of an order uploaded on its portal differed from the certified copy later supplied to him.

Justice Purushaindra Kumar Kaurav observed that the grievance required appropriate consideration by the NCDRC itself and called for specific findings on the allegations raised by the petitioner.

The Court was dealing with a plea alleging “surreptitious deletion” and alteration of an NCDRC order passed in execution proceedings.

According to the petitioner, an order originally uploaded on October 3, 2024 was subsequently deleted and replaced with another version.

Petitioner contended that after approaching the NCDRC through an application, the Commission directed its Registry to provide a certified copy of the signed order. However, the certified copy supplied thereafter allegedly differed from the order which had initially appeared on the NCDRC website.

Perusing the record, the High Court observed,

“If a party believes that the proceedings in Court have been incorrectly recorded or uploaded in the form of an order, the concerned Court has the authority to correct the same.”

Reliance was placed on State of Maharashtra v. Ramdas Shrinivas Nayak (1982) where the Supreme Court held that judicial records are generally conclusive and challenges regarding incorrect recording must ordinarily be raised before the same forum.

Adding that petitioner had various evidences to substantiate his submissions that the order which was uploaded was different from the one which was handed over to him, the Court directed the NCDRC to reconsider the petitioner's application.

Appearance: Mr. Mohit Chaudhary Ms. Kuna Sachdeva and Mr. Naveen Sharma, Advs. for Petitioner; Ms. Gauri Goburdhun, Sr. Panel Counsel for Respondent

Case title: Neerja v. UoI

Case no.: W.P.(C) 7059/2026

Click here to read order