Professional Mediator Training Program At Indian Institute Of Arbitration & Mediation

Manav Malhotra

3 March 2020 12:19 PM GMT

  • Professional Mediator Training Program At Indian Institute Of Arbitration & Mediation

    Indian Institute of Arbitration & Mediation (IIAM) announces its Professional Mediator Training Program to be held from 30 March – 03 April 2020 at Kochi, India. The program offers the opportunity to learn what is necessary to become an effective negotiator and a skilled mediator.

    Duration: 5 Days | 40 hours

    Mediation has developed into a mainstream dispute resolution process for commercial disputes. Business and commercial mediation has developed into a sophisticated form of managed negotiation, where the resolution has to satisfy the needs and interests of the parties and help to build great relationships. In effect, dispute is treated as an opportunity to bring about a change in the existing status of the disputing parties, to make it better than they had before the dispute! This is possible with the skills of an excellent mediator.

    The importance of private mediation in international business dispute resolution has become even more pertinent after the United Nations Convention on International Settlement Agreements Resulting from Mediation, 2019 (Singapore Convention), w.e.f 07 August 2019, in which India is a signatory, among other 51 countries. Now settlement agreements arrived at by way of mediation becomes enforceable like an arbitral award in all these 52 countries as per the Convention. But the Convention does not apply to court-annexed mediations, making the importance of private mediations in cross-border business disputes highly recommended. The role of a Mediator as an Accredited International Dispute Resolution professional becomes highly important as a professional with global reach!

    Have you ever thought about entering the field of Professional Mediation? You have to be a person with a good repute and integrity with a sense of fairness and above all a passion for conflict resolution. There is no specific academic qualification for a mediator. You may be a professional, like lawyer, retired judicial officer, engineer, company secretary, chartered accountant, clinical psychologist etc. You may also be a retired teacher, banker or a housewife. You can start a new profession as a Mediator and start your professional practice from the comfort of your office or home.

    The program will enhance the understanding and ability to negotiate and resolve conflicts, as well as provide a solid foundation in the processes of a negotiator and mediator. The training covers the basic foundations for effective negotiation, understanding the bargaining style, setting goals and nurturing relationships critical to negotiation success. The training explores underlying negotiation orientations and strategies and how they are confronted and employed by mediators. The program focuses on the structure, process, technique and goals of mediation process and the skills and preparation mediators use to aid parties in overcoming barriers to dispute resolution. The training also gives emphasis on the code and ethical standards of mediation. Experienced and highly knowledgeable trainers introduce you to the theory and concepts of mediation and provide participants with the opportunity to practice this structured dispute resolution process through a series of interactive presentations, role play simulations, real life case studies and discussions, making them effective negotiators and skilled mediators.

    As per IIAM Mediator Accreditation System, a candidate having successfully completed Professional Mediator Training Program is categorised as a Commercial Mediator (Grade-B) and will be eligible for empanelment as IIAM Mediator and also under the PeaceGate App as a mediator attached with a Centre or as an online mediator, subject to the norms of empanelment. By empanelling as an online mediator, you enlarge your jurisdiction throughout India. By completing this unique program, IIAM will assist you to start your professional mediation practice through IIAM Affiliation. The entire Administrative back up service will be given by IIAM by providing virtual office, assisting and guiding you on all mediations through the PeaceGate App ( By becoming affiliated with IIAM, the uniform IIAM mediation standard, quality and competency services will apply giving credibility to your mediation practice.

    Moreover, if you have a centre, it can be affiliated to IIAM or if you have a space to conduct mediation, you can be an IIAM Approved Access Point. The Affiliated Mediation Centre (AMC) or the Approved Mediation Access Point (AMAP) and Mediator's profile will be integrated in the App for availing mediation service by users. The Mediator can upgrade to various certification levels leading to IMI Certification through the IIAM Qualifying Assessment Programs (QAP). On gaining experience the Mediator can also become a Reviewer, who will act as a Mentor for junior Mediators and also prepare Feedback digests of Mediators.

    For any queries Email at; or contact Commander K.V. Balakrishnan (Retd), Executive Director, IIAM at 0484 4017731 or 9349701274.

    To Access Official Notification Click here

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