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Aviation Ministry Directs Airlines To Give Full Refund For Cancellation Of Flight Tickets Booked During Lockdown

LIVELAW NEWS NETWORK
16 April 2020 1:24 PM GMT
Aviation Ministry Directs Airlines To Give Full Refund For Cancellation Of Flight Tickets Booked During Lockdown
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The Ministry of Civil Aviation has directed the airlines to give full refund to the customers seeking cancellation of the flight tickets booked - both domestic and international - during the lockdown period.

The advisory said the following :

  1. Full refund without cancellation charges for cancellation of a ticket booked during the first lockdown period (March 25 to April 14) for travel during the same period.
  2. Full refund without cancellation charges for cancellation of a ticket booked during the first lockdown period (March 25 to April 14) for travel during the second lockdown period (April 15 to May 3)



The refund should be made within a period of three weeks from the date of request of cancellation.

The MCA said that it "acknowledges the unusual situation that has arisen due to the lockdown" and its "consequential effect on the air passengers and airlines".




 


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