Use Of Pre-Printed & Fixed Forms To Record Patients' Consent Amounts To 'Unfair Trade Practice' : NCDRC [Read Order]

The National Consumer Disputes Redressal Commission (NCDRC) has held that the use of fixed "informed consent cum undertaking" by the hospitals to record consent from the patients amounts to "unfair trade practice" within the meaning of Section 2(1)(r) of the Consumer Protection Act, 1986. The Commission asserted that the uniform use of the pre-printed and fixed informed consent cum undertaking...