Consumer Cases Weekly Round-Up: 26th February to 3rd March 2024

State Consumer Disputes Redressal Commission, Uttar Pradesh U.P. State Commission Holds LIC Liable For Wrongful Repudiating Of Claim Based On Deceased's Smoking Habits The State Consumer Disputes Redressal Commission, Uttar Pradesh held LIC liable for wrongfully repudiating a valid claim based on the reason that the deceased failed to disclose the fact that he used to smoke cigarettes and bidis, at the inception of the policy. The State Commission held that LIC failed to prove the pre-existence of a lung disease. Further, it failed to prove that the deceased himself knew of any such disease at that time. State Consumer Disputes Redressal Commission, U.T. Chandigarh Phone Activated Before Purchase Date, Buyer Charged Twice For Handling, Chandigarh State Commission Holds Oneplus, Flipkart and Seller Liable The State Consumer Disputes Redressal Commission, U.T. Chandigarh bench comprising Preetinder Singh (Member) held Flipkart, Oneplus, Oneplus's Service Centre and its seller liable for selling a defective Oneplus mobile handset which was activated way before its purchase date. The State Commission also held Flipkart liable for issuing separate bills on the pretext of double charging for the handling fee, which amounted to 'dark patterns' as per the Central Consumer Protection Authority's notification. New Delhi District Consumer Disputes Redressal Forum-II Flight Cancellation And No Support To Passenger, New Delhi District Commission Holds Air India Liable The District Consumer Disputes Redressal Forum-II, New Delhi bench comprising Monika A Srivastava (President), Kiran Kaushal (Member) and UK Tyagi (Member) held Air India Limited liable for deficiency in services and negligence for failure to provide compensation to the Complainants after the cancellation of the flight 25 minutes before the departure. The bench directed the airline to pay compensation and litigation costs of Rs. 10,000/- to the Complainants. District Consumer Disputes Redressal Commission – I, Hyderabad (Telangana) Recurring Defects In Newly Purchased Laptop, Hyderabad District Commission Orders Lenovo To Refund Purchase Amount And Pay Compensation The District Consumer Disputes Redressal Commission – I, Hyderabad (Telangana) bench comprising B. Uma Venkata Subba Lakshmi (President) and C. Lakshmi Prasanna (Member) held Lenovo India liable for deficiency in services and unfair trade practices for selling a defective product to the Complainant. The bench directed it to pay the price of the laptop of Rs. 61,441/- to the Complainant and compensation of Rs.20,000/- along with Rs.10,000/- for the litigation costs. District Consumer Disputes Redressal Commission, Gurgaon (Haryana) Gurgaon District Commission Holds Zudio Solutions Liable For Charging Rs. 10 For Carry Bag, Orders Rs. 15,000 Compensation, Rs. 11k Legal Costs The District Consumer Disputes Redressal Commission, Gurgaon (Haryana) bench comprising Sanjeev Jindal (President), Jyoti Siwach (Member) and Khuswinder Kaur (Member) held Zudio Solutions liable for deficiency in services and unfair trade practices for charging Rs. 10/- for the carry bag from the Complainant. The bench directed Zudio Studios to refund Rs. 10/- to the Complainant and pay a compensation of Rs. 15,000/- to the Complainant along with Rs. 11,000/- for the litigation costs. District Consumer Disputes Redressal Commission – I, Hyderabad (Telangana) Malfunctioning Of Phone Within 1 Year Of Purchase, Hyderabad District Commission Holds Realme Liable For Deficiency In Service The District Consumer Disputes Redressal Commission – I, Hyderabad (Telangana) bench comprising B. Uma Venkata Subba Lakshmi (President) and B. Rajareddy (Member) held Realme liable for deficiency in services for selling a mobile phone which started experiencing issues with battery backup and display within one year of the purchase. The bench directed it to refund the amount of Rs. 10,499/- to the Complainant and pay a compensation of Rs. 5,000/- along with Rs. 5,000/- for the litigation costs incurred by her. District Consumer Disputes Redressal Commission-I, U.T. Chandigarh Chandigarh District Commission Holds Go Digit Insurance Liable For Failure To Settle Genuine Accidental Claim Timely The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President) and Surjeet Kaur (Member) held Go Digit General Insurance Ltd. liable of deficiency in services for failure to settle a genuine claim within its settlement commitment of 30 days. The bench directed it to pay the claim of Rs. 13,36,080/- to the Complainant and pay a compensation of Rs. 20,000/- along with Rs. 10,000/- for the litigation costs incurred by him. District Consumer Disputes Redressal Commission, Panchkula (Haryana) Panchkula District Commission Holds Amazon Liable For Failure To Refund Damaged Foot ...

Consumer Cases Weekly Round-Up: 26th February to 3rd March 2024

Apoorva Pandita

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