Consumer Cases Weekly Round-Up; 22nd January To 4th February 2024

National Consumer Disputes Redressal Commission National Consumer Commission Holds Raheja Developers Limited for Deficiency in service The National Consumer Disputes Redressal Commission presided by Justice A.P. Sahi (President) held Raheja Developers Limited liable for deficiency in services and directed to refund entire amount of booking along with 18% interest. National Consumer Disputes Redressal Commission National Consumer Commission Holds Raheja Developers Liable For Deficiency In Service The National Consumer Disputes Redressal Commission, presided by Subhash Chandra(member), held Raheja developers liable for deficiency in service and unfair trade practice over delay in handing over the possession of the flat booked by the complainant. National Consumer Disputes Redressal Commission Interpretation Of An Insurance Contract Must Adhere To The Specific Terms Stipulated In The Contract: NCDRC The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra AVSM VSM (member), in a case against New India Assurance Company, held that the interpretation of an insurance contract must adhere to the specific terms stipulated in the contract. Any attempt to expand or reinterpret beyond the agreed terms is not permissible under the law, as it would amount to reframing the terms and conditions. National Consumer Disputes Redressal Commission National Consumer Commission holds FS Housing Ltd liable for Deficiency in Service The National Consumer Disputes Redressal Commission, presided by Ram Surat Ram Maurya(member) and Bharatkumar Pandya(member), held FS Housing Ltd liable for deficiency in service over making the complainant wait indefinitely for the possession of the flat booked. National Consumer Disputes Redressal Commission National Consumer Commission Holds Universal Infrastructure Liable For Deficiency In Service The National Consumer Disputes Redressal Commission, presided by Subhash Chandra(member) and Sadhna Shanker(member), held Universal Infrastructure liable for deficiency in service over non-issuance of the occupancy certificate of the flat booked by the complainant. National Consumer Disputes Redressal Commission National Consumer Commission Holds Anant Raj Ltd Liable For Deficiency In Service The National Consumer Disputes Redressal Commission, presided by Subhash Chandra(member), held Anant Raj Ltd. liable for deficiency in service over delay in handing over the flat booked by the complainant. National Consumer Disputes Redressal Commission Failure To Reverse Fraudulent Transactions, NCDRC Holds HDFC Bank Liable For Deficiency In Service The National Consumer Disputes Redressal Commission (“NCDRC”), New Delhi bench led by Dr. Inder Jit Singh (Presiding Member) held HDFC Bank liable for deficiency in services for failing to provide security measures to the credit card issued to the Complainant which resulted in unauthorized transactions amounting to Rs. 24,000/-. The NCDRC set aside the respective orders of East Delhi District Commission and Delhi State Commission and directed HDFC Bank to refund Rs. 24,000/- and to pay a compensation of Rs. 10,000/- to the Complainant. Telangana State Consumer Disputes Redressal Commission Poulomi Hospitals Held Liable For Unauthorized Removal Of Patient's Kidney, Telangana State Commission Orders Rs. 30 Lakhs Compensation The Telangana State Consumer Disputes Redressal Commission bench comprising V.V.Seshubabu (Member) and R.S. Rajeshree (Member) held Poulomi Hospitals (Secunderabad) liable of unfair trade practices for removal of Complainant's kidney without his knowledge or consent. While noting the criminal nature of the act committed by the hospital, the bench directed the hospital to pay a compensation of Rs 30 Lakhs and litigation costs of Rs 25,000 to the Complainant. Telangana State Real Estate Regulatory Authority ("TSRERA" or "Authority") TSRERA: Project That Obtained The “Occupancy Certificate” Before The Enactment Of The RE(R&D) Act Is Not Subject Of Regulatory Authority In a recent ruling, the Telangana State Real Estate Regulatory Authority ("TSRERA" or "Authority") bench consisting of Dr. N. Satyanarayana, IAS (Retd.) [Chairperson], Sri Laxmi Narayana Jannu [Member] and Sri K. Srinivasa Rao [Member] rejected a complaint filed by allottees ("Complainant") on the basis that the case is non-applicable, given that the "Occupancy Certificate" for the project was issued in 2012, well before the enactment of The Real Estate Regulation and Development) Act, 2016 ("RE (R&D Act"). Chandigarh District Consumer Disputes Redressal Commission-I Code Fitness Gym Found Liable For Service Deficiency: Chandigarh Consumer Commission Orders Refund & Compensation The Chandigarh District Consumer Disputes Redressal Commission-I bench, presided over by Sh. Pawanjit Singh (President) and Mrs....

Consumer Cases Weekly Round-Up; 22nd January To 4th February 2024

Apoorva Pandita

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