Dismissal Of Consumer Complaints On Mere Technical Grounds And Marginal Delays Defeats The Purpose Of Ensuring Justice: SC [Read Order]

Ashok Kini

13 May 2019 4:56 PM IST

"Though the Act stipulates a period for disposing of a consumer complaint, it is also a sobering reflection that complaints cannot be disposed of due to non-availability of resources and infrastructure."

The Supreme Court has observed that dismissal of consumer complaints on mere technical grounds, add to the burden of litigation and defeat the purpose of ensuring justice in the consumer fora. We are affirmatively of the view that orders of this nature detract from the true purpose for which the NCDRC has been established, said the bench comprising of Justice DY Chandrachud...

Dismissal Of Consumer Complaints On Mere Technical Grounds And Marginal Delays Defeats The Purpose Of Ensuring Justice: SC [Read Order]

Ashok Kini

"Though the Act stipulates a period for disposing of a consumer complaint, it is also a sobering reflection that complaints cannot be disposed of due to non-availability of resources and infrastructure."

Tags