North Delhi District Commission Holds Vodafone Idea Liable For Charging International Roaming Domestically, Abruptly Deactivating Mobile Services

The District Consumer Disputes Redressal Commission-I, North Delhi bench comprising Divya Jyoti Jaipuriar (President) and Harpreet Kaur Charya (Member) held Vodafone Idea Limited liable for applying international roaming rates when the complainant was in India. Additionally, it was found guilty of abruptly deactivating both incoming and outgoing services without any prior notice or...

Insurance Company Not Liable For Wilful And Deliberate Damage Caused By Insured, Gurgaon District Commission Dismisses Complaint

The District Consumer Disputes Redressal Commission, Gurgaon (Haryana) bench comprising Shri Sanjeev Jindal (President), Ms Jyoti Siwach (Member) and Ms Khushwinder Kaur (Member) dismissed a complaint against National Insurance Company Ltd. It found that the damage to the insured car resulted from the deliberate and wilful actions of the Complainant's son, driving into a...

Failure To Resolve Mobile Phone Issues Within Warranty Period, Gurgaon District Commission Holds OnePlus And Its Seller Liable

The District Consumer Disputes Redressal Commission, Gurgaon (Haryana) bench comprising Shri Sanjeev Jindal (President), Ms Jyoti Siwach (Member) and Ms Khushwinder Kaur (Member) held One Plus and its seller, Vijay Sales Pvt. Ltd. liable for deficiency in service for failure to resolve issues with a newly purchased phone, within the warranty period. They were directed to refund the amount...

Central Kolkata District Commission Holds Marco-Polo Restaurant Liable For Charging Over MRP And Levying Service Charge

The District Consumer Disputes Redressal Commission-II, Central Kolkata (West Bengal) bench comprising Mrs Sukla Sengupta (President) and Mr Reyazuddin Khan (Member) held Marco-Polo Restaurant, Park Street (Kolkata) liable for charging more than MRP for packaged water and a 650 ml Kingfisher (S) bottle. The District Commission also held that the restaurant had a duty to serve the...

South Kolkata District Commission Holds UCO Bank Liable For Failure To Utilize CBS Facility To Transfer Matured FD Amount

The District Consumer Dispute Redressal Commission-III, South Kolkata (West Bengal) bench comprising Mrs. Monihar Begum (Presiding Member) and Mr. Manish Deb (Member) held UCO Bank liable for deficiency in service for failure to utilize the Core Banking Solution (CBS) facility to credit the matured fixed deposit amount in the Complainant's savings account. The Bank was directed to...

Gurgaon District Commission Holds Asian Public School Liable For Deliberately Changing Admission/Withdrawal Dates To Charge Extra Fee

The District Consumer Disputes Redressal Commission, Gurgaon (Haryana) bench comprising Shri Sanjeev Jindal (President), Ms Jyoti Siwach (Member) and Ms Khushwinder Kaur (Member) held Asian Public School, Gurgaon liable for deliberately misrepresenting the dates of admission and withdrawal to charge more fee for extra months. The school was directed to refund the extra fee, and pay...

Mumbai Suburban District Commission Holds Hindustan Times Media Ltd. For Failure To Provide Access To Its Employment Portal Despite Receiving Payments

The District Consumer Disputes Redressal Commission, Mumbai Suburban (Maharashtra) bench comprising Smt. Samindara S. Surve (President), Sanjay S. Jagdale (Member) and Shri Sameer Kamble (Member) held Hindustan Times Media Ltd. liable for deficiency in service for failure to provide access to its employment platform despite receiving payments for the same. It was directed to refund...

Ambala District Commission Holds Pizza Wings Restaurant Liable For Delivering Chicken Roll Instead Of Paneer Roll

The District Consumer Disputes Redressal Forum, Ambala (Haryana) bench comprising Smt. Neena Sandhu (President), Smt. Ruby Sharma (Member) and Shri Vinod Kumar Sharma (Member) held Pizza Wings restaurant liable for delivering chicken roll instead of paneer roll. The District Commission directed Pizza Wings to pay Rs. 5,000/- as a lumpsum compensation amount to the...

Kurukshetra District Commission Holds Vmake Visas Liable For Failure To Arrange Canadian Permanent Residence Within Agreed Time Frame

The District Consumer Disputes Redressal Commission, Kurukshetra (Haryana) bench comprising Dr Neelima Shangla (President), Neelam (Member) and Ramesh Kumar (Member) held Vmake Visas liable for failure to arrange the Canadian Permanent Residence (PR) for the Complainant within the agreed timeframe. It was directed to refund the entire collected amount, and pay Rs. 50,000/- compensation...

Undervaluation Of Claim Amount, Surveyor Report Not Binding: Chandigarh District Commission Holds New India Assurance Co. Liable

The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench comprising Mr Amrinder Singh Sidhu (President) and Mr B.M. Sharma (Member) held New India Assurance Company liable for not honouring the complete claim for the insured stock which was burned down due to a fire accident. The District Commission held that the surveyor undervalued the claim amount without giving...

Karnal District Commission Holds Airtel And Vodafone Liable For Disconnecting Mobile Connection Despite Receiving Payment Of Dues

The District Consumer Disputes Redressal Commission, Karnal (Haryana) bench comprising Sh. Jaswant Singh (President), Sh. Vineet Kaushik (Member) and Dr Suman Singh (Member) held Airtel and Vodafone liable for disconnecting the Complainant's mobile connections despite the fulfilment of outstanding dues. The District Commission directed them to restore the connections or pay Rs. 50,000/-...

Pieces Of Rubber Gloves Found In Packed Food Item, New Delhi District Commission Holds Food Hall At Chanakya Mall Liable

The District Consumer Disputes Redressal Commission–X, New Delhi bench comprising Monika Aggarwal Srivastava (President), Dr Rajender Dhar (Member) and Ritu Garodia (Member) held Food Hall, Chanakya Mall liable for unfair trade practice and deficiency in service for negligently leaving pieces of a white-coloured glove in a packed food item. Further, the Food Hall management failed...