South-West Delhi Commission Holds Haldiram Liable For Sale Of Stale Sweets And Failure To Replace All Items

The District Consumer Disputes Redressal Commission-VII, South-West Delhi bench comprising Suresh Kumar Gupta (President), R.C. Yadav (Member) and Dr. Harshali Kaur (Member) held Haldiram Product Pvt. Ltd. liable for deficiency in service and unfair trade practice. Haldiram engaged in the selling of stale sweets infected with fungus. It also failed to resolve the consumer's grievances...

Jaipur District Commission Holds Oyo Rooms Liable For Failure To Provide Promised Services As Part Of Holiday Package

The District Consumer Disputes Redressal Commission, Jaipur-I (Rajasthan) bench comprising Dr. Sube Singh Yadav (President) and Neelam Sharma (Member) held Oyo Rooms liable for deficiency in services for failure to provide adequate transportation and other facilities as promised under the holiday package. Out of the total package amount of Rs. 1,23,896/-, Oyo was directed to make a refund...

Bengaluru District Commission Holds Thomas Cook Liable For Delay In Procurement Of Australian Visa Which Led To Trip Cancellation

The Additional District Consumer Disputes Redressal Commission-III, Bengaluru Urban bench comprising Sri. Shivarama K (President), Sri. Chandrashekar S Noola (Member) and Smt. Rekha Sayannvar (Member) held Thomas Cook (India) liable for failure to procure the Complainant's Australian Visa within a reasonable time. The delay in procurement of the visa led to the cancellation of...

Chandigarh District Commission Holds PNB Liable For Premature Encashment Of FDR Without Complainant's Consent

The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench comprising Shri Amrinder Singh Sidhu (President) and Shri B.M. Sharma (Member) held Punjab National Bank liable for premature encashment of a Fixed Deposit Receipt (FDR) without the Complainant's consent. The bank was directed to reimburse the loss along with 7% interest. Brief Facts: The Complainant,...

Panchkula District Commission Holds Mahindra & Mahindra, Its Authorized Dealer Liable For Failure To Rectify Voice Recognition Issues Of Car's Infotainment

The District Consumer Disputes Redressal Commission, Panchkula (Haryana) bench comprising Sh. Satpal (President), Dr Sushma Garg (Member) and Dr. Barhm Parkash Yadav (Member) held Mahindra & Mahindra and its authorized dealer liable for deficiency in service for failure to rectify issues with the voice recognition capacity of the infotainment system of the car. The District...

Panchkula District Commission Holds OYO Rooms, Its Registered Hotel Liable For Denying Check-in Despite Receiving Full Payment

The District Consumer Disputes Redressal Commission, Panchkula (Haryana) bench comprising Sh. Satpal (President), Dr. Sushma Garg (Member) and Dr. Barhm Parkash Yadav (Member) held Oyo Rooms and Hotel Kasauli Continental liable for failure to assure check-in, despite receiving full payment for the same. Even though the Hotel was no more tied up with Oyo, there was a lock-in requirement of...

Ernakulam District Commission Holds BATA Showroom Liable For Selling Outdated Sandals

The District Consumer Disputes Redressal Commission, Ernakulam (Kerala) held BATA Showroom (MG Road), Ernakulam liable for unfair trade practices and deficiency in service for selling outdated sandals. The sandals turned out to be defective as their soles broke into 2 pieces within 2 days of the purchase. Brief Facts: The Complainant purchased two pairs of sandals from the showroom...

Consumer Cases Weekly Round-Up: 8th to 14th April 2024

Himachal Real Estate Regulatory Authority (HPRERA) Himachal RERA Grants Relief To Non-Himachali Homebuyer, Directing Builder To Refund With Interest If State Land Laws Permission Is Not Obtained The Himachal Real Estate Regulatory Authority (HPRERA) bench comprising of Justice Dr. Srikant Badli and BC Badalia, has granted relief to a non-Himachali homebuyer under whose favor...

Kurukshetra District Commission Holds OYO, Its Registered Hotels Liable For Denying Check-In Despite Confirmed Bookings

The District Consumer Disputes Redressal Commission, Kurukshetra (Haryana) bench comprising Dr Neelima Shangla (President), Neelam (Member) and Ramesh Kumar (Member) held Oyo and 2 of its registered hotels liable for denying check-in to the Complainant, despite confirmed booking. This created significant hurdles in the career opportunity of the Complainant, for which he had made...

Negligently Leaving Keys Inside Car Contributed To Theft, Not Entitled For Insurance Amount: Ambala District Commission Dismisses Complaint

The District Consumer Disputes Redressal Commission, Ambala (Haryana) bench comprising Smt. Neena Sandhu (President), Smt. Ruby Sharma (Member) and Shri Vinod Kumar Sharma (Member) dismissed a complaint against United India Insurance Company for repudiation of a stolen car's claim. The District Commission held that the car keys were negligently left inside the car, which contributed to...

30-Year Promised Membership Validity Reduced To 5 Years, Chandigarh District Commission Holds Country Club Hospitality And Holidays Liable

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Shri Pawanjit Singh (President), Mrs Surjeet Kaur (Member) and Shri Suresh Kumar Sardana (Member) held Country Club Hospitality and Holidays Limited liable for deficiency in service and unfair trade practice. The Club failed to honour the promised terms of membership and failed to rectify the issues...

Absence Of Transaction Alert SMS, Chandigarh District Commission Holds SBI Card Liable For Failure To Avoid Unauthorized Transactions

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Surjeet Kaur Presiding (Member) and Suresh Kumar Sardana (Member) held SBI Card liable for deficiency in service for failure to resolve disputes regarding unauthorized transactions within a reasonable time frame. Brief Facts: In July and August 2019, an unauthorized individual, distinct from...