North Delhi District Commission Holds PNB Liable For Failure To Reverse Unauthorized Transactions And Conduct Proper Inquiry

The District Consumer Disputes Redressal Commission-I, North Delhi bench comprising Divya Jyoti Jaipuriar (President), Ashwani Kumar Mehta (Member) and Harpreet Kaur Charya (Member) held Punjab National Bank liable for deficiency in services for failure to conduct a proper inquiry into the unauthorized transactions amounting to Rs. 80,000/- from the Complainant and reverse the...

MahaREAT Grants Interest To Homebuyer For Delayed Possession, Rejects Builder's Defense Of Late Approval Of Occupation Certificate

Maharashtra Real Estate Appellate Tribunal (MahaREAT/Tribunal) bench, comprising of Justice Shri Shriram R. Jagtap (Judicial Member) and Dr. K. Shivaji (Technical Member), has granted interest to homebuyer for delayed possession by rejecting the builder's contention of late approval of Occupation Certificate due to internal disputes between Maharashtra Housing and Development...

Can't Repudiate Insurance Claim Solely Based On Late Intimation, Prayagraj District Commission Holds United India Insurance Co. Liable

The District Consumer Disputes Redressal Commission, Prayagraj (Uttar Pradesh) bench comprising Mohammed Ibrahim (President) and Prakash Chandra Tripathi (Member) held United Insurance Company Limited liable for deficiency in services repudiating a genuine claim. The repudiation was based solely on late reporting of the claim because of personal challenges. Brief Facts: Dr....

Consumer Cases Weekly Round-Up: 25th to 31st March, 2024

National Consumer Disputes Redressal Commission (NCDRC) Damages Involving Motor Vehicles Must Be Adjudicated By Motor Accident Claim Tribunal, Consumer Forums Do Not Have Jurisdiction: NCDRC The National Consumer Disputes Redressal Commission (NCDRC) bench comprising Mr Justice Sudip Ahluwalia (Presiding Member) reiterated that Consumer Fora do not have the jurisdiction to...

Chamba District Commission Holds HDFC ERGO Life Insurance Co. Liable For Wrongfully Repudiating Personal Accidental Claim

The District Consumer Disputes Redressal Commission, Chamba, Himachal Pradesh bench comprising Mr Hemanshu Mishra (President). Ms Mamta Kaura (Member) and Mr Narayan Thakur (Member) held HDFC ERGO General Insurance Company liable for deficiency in services for wrongfully repudiating an accidental claim based on lack of intimation and unauthorized usage of the vehicles during...

Haryana RERA Holds Builder's Pre-Occupation Certificate Possession Offer Invalid, Orders Interest For Delayed Possession

Haryana Real Estate Regulatory Authority (Authority) comprising Justice Vijay Kumar Goyal (Member), has held that the offer of possession made by the builder before obtaining the Occupation Certificate from local authorities is invalid and contrary to the law. Accordingly, the authority directed the builder to pay interest to the homebuyer for the delayed possession. For knowledge,...

North Delhi District Commission Holds Union Bank Of India And PNB Liable For Failure To Provide CCTV Footage To Investigate Failed ATM Transaction

District Consumer Disputes Redressal Commission-I, North Delhi bench comprising Divya Jyoti Jaipuriar (President), Ashwani Kumar Mehta (Member) and Harpreet Kaur Charya (Member) held Union Bank of India and Punjab National Bank liable for deficiency in services for failure to supply CCTV footage of ATM to the Complainant of a failed ATM transaction of Rs. 10,000/-. The bench directed...

Kangra District Commission Holds Puma India And Its Showroom Liable For Selling Deformed Shoes

The District Consumer Disputes Redressal Commission Kangra (Himachal Pradesh) bench comprising Hemanshu Mishra (President), Arti Sood (Member) and Narayan Thakur (Member) held Puma India and its showroom liable for deficiency in services for selling deformed shoes to the Complainant. The bench directed Puma and its showroom to refund Rs. 6,299/- to the Complainant and pay a compensation...

Rewari District Commission Holds PNB MetLife Insurance Co. Liable For Misrepresenting Term Of Policy And Misspelling Nominee's Name

The District Consumer Disputes Redressal Commission, Rewari (Haryana) bench comprising Sanjay Kumar Khanduja (President) and Rajender Parshad (Member) held PNB MetLife India Insurance Company Ltd liable of deficiency in services and unfair trade practices for misrepresenting the Complainant that the term of the policies was five years and misspelling the name of the nominee....

Non-Standard Basis Of Settling Insurance Claims Apply To Both Private And Public Insurance Companies, NCDRC Holds Bajaj Allianz General Insurance Co. Liable

The National Consumer Disputes Redressal Commission (NCDRC) bench comprising Justice Sudip Ahluwalia (Presiding Member) held that the guidelines to settle an insurance claim on a non-standard basis apply to both private and public insurance companies. If the claim involves the overloading of a tanker, although below 75% of the permissible limit, the claim would be proportionately reduced...

Panchnama Not Sufficient To Prove Death Of Insured Buffaloes, M.P. State Commission Dismisses Appeal Filed Against National Insurance Co.

The State Consumer Disputes Redressal Commission, Madhya Pradesh bench comprising Shri A.K. Tiwari (Presiding Member) and Dr Shrikant Pandey (Member) dismissed an appeal filed against National Insurance Company Limited by the owner of 20 insured buffaloes. The Owner failed to arrange for the post-mortem of the deceased buffaloes and instead got a 'Panchnama' (record of evidence by 5...

Chandigarh State Commission Holds Reliance General Insurance Co. Liable For Failure To Reimburse Claims For Delay Of Luggage

The State Consumer Disputes Redressal Commission, U.T. Chandigarh bench comprising Mrs Padma Pandey (Presiding Member) and Preetinder Singh (Member) held Reliance General Insurance Company liable for deficiency in services. The Insurance Company failed to honour the valid claims of the Indian travellers who received 4 bags from their luggage after a delay of more than 12 hours...