Failure To Disclose Pre-Existing Heart Ailment, Rajasthan State Commission Dismisses Appeal Against LIC

The State Consumer Disputes Redressal Commission, Circuit Bench Bikaner, Rajasthan comprising Shri Kedar Lal Gupta (Presiding Member) and Shri Sanjay Tak (Member) dismissed an appeal against LIC, filed by a policyholder who failed to disclose his pre-existing heart ailments. The State Commission held that the policyholder was not entitled to the claim as such non-disclosure resulted in...

Telangana RERA Orders Builder To Refund Homebuyer's Advance After Homebuyer Decides Not To Purchase Flat

The Telangana Real Estate Regulatory Authority (TSRERA/Authority) bench, comprising of Justice Dr. N. Satyanarayana (Chairperson), K. Srinivasa Rao (Member), and Laxmi Narayana Jannu (Member), has directed the builder to refund the advance money paid by the homebuyer after homebuyer decided not to purchase the flat due to financial reasons. Background Fact The Homebuyer...

Ernakulam District Commission Holds Oriental Insurance Liable For Deficiency In Service Due To Non-Disclosure Of Policy Terms During The Signing Of The Contract

The Ernakulam District Consumer Disputes Redressal Commission, headed by D.B. Binu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held that failure to furnish vital information regarding the policy during signing is deemed an unfair trade practice. Brief Facts of the Case The complainant, a senior citizen, opened a savings account with Punjab...

Maharashtra RERA Grants Fourth Extension To Adhiraj Constructions To Complete Project

The Maharashtra Real Estate Regulatory Authority (MahaRERA) bench, comprising of Ajoy Mehta (Chairperson), granted a one-and-a-half-year extension to Adhiraj Constructions Private Limited to complete its three towers, namely Tower 1A, 1B, and 3B, which are part of the Adhiraj Samyama project, for the fourth time. Previous three extensions were granted by MahaRERA on the grounds...

Hyderabad District Commission Holds IRCTC Liable For Cancelling Train Tickets One Hour Before Departure Without Valid Reasons

The District Consumer Disputes Redressal Commission – II, Hyderabad (Telangana) bench comprising Vakkanti Narasimha Rao (President) and V. Janardhan Reddy (Member) held IRCTC liable for deficiency in services for cancelling the tickets without providing adequate reasons and informing the Complainant about one hour before the train departure. Brief...

Damages Involving Motor Vehicles Must Be Adjudicated By Motor Accident Claim Tribunal, Consumer Forums Do Not Have Jurisdiction: NCDRC

The National Consumer Disputes Redressal Commission (NCDRC) bench comprising Mr Justice Sudip Ahluwalia (Presiding Member) reiterated that Consumer Fora do not have the jurisdiction to entertain claims/damages involving motor vehicles. Such claims could only be adjudicated by the Motor Accident Claim Tribunal (MACT) by virtue of Section 165 of the Motor Vehicles Act. Brief...

UPRERA Orders Builders To Name Projects, Towers, And Blocks As Per Sanctioned Map

Uttar Pradesh Real Estate Regulatory Authority (UPRERA) has issued office order directing builders to name their housing projects, Towers, and blocks as per the sanctioned map. This directive from UPRERA came after authority observed that various builders were naming their projects differently from what was originally registered with RERA. Important Points Consistent...

Hyderabad District Commission Holds Thomas Cook Liable For Failure To Refund Booking Amount Despite Medical Emergency Of Traveller

The District Consumer Disputes Redressal Commission – I, Hyderabad (Telangana) bench comprising B. Uma Venkata Subba Lakshmi (President) and D. Madhavi Latha (Member) held Thomas Cook liable for deficiency in service and unfair trade practices for refusal to refund the tour package amount, despite the Complainant's medical emergency. Brief Facts: V.R. Venkatesh and...

Conditions Barring Return/Exchange Of Goods On Cash Memos Is Illegal As Per Consumer Protection Act, 2019: Ernakulam District Commission

The District Consumer Disputes Redressal Commission, Ernakulam (Kerala) bench comprising Shri D.B. Binu (President), Shri V. Ramachandran (Member) and Smt. Sreevidhia T.N. (Member) held that imposing conditions like, “Goods once sold will not be taken back or exchanged” on consumers, constitutes unfair trade practice under the Consumer Protection Act, 2019. The Department of...

Rewari District Commission Holds Aditya Birla Health Insurance Co. Liable For Wrongful Repudiation Of Claim Arising From Dengue Fever

The District Consumer Disputes Redressal Commission, Rewari bench comprising Sanjay Kumar Khanduja (President) and Rajender Parshad (Member) held Aditya Birla Health Insurance Company Limited liable of deficiency in services for repudiating the genuine claim of the Complainant who had undergone treatment for Dengue Fever. The bench directed the insurance company to reimburse the...

Telangana RERA Orders Homebuyer To Pay Remaining Amount With Interest To Builder For Failing To Make Payment on Time

The Telangana Real Estate Regulatory Authority (TSRERA/Authority ) bench comprising of Justice Dr. N. Satyanarayana (Chairperson), K. Srinivasa Rao (Member), and Laxmi Narayana Jannu (Member), has ordered the homebuyer to pay the remaining amount with interest to the builder for failing to adhere to the payment schedule. Background Facts In August 2021, Homebuyer (Complainant)...

Overcharging After Displaying Lesser Amount At Time Of Booking, Chandigarh District Commission Holds Uber Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh (President), Surjeet Singh (Member) and Suresh Kumar Sardana (Member) held Uber India liable for deficiency in services for charging ₹ 1334/- for a distance of 8.83 km. The bench directed Uber to pay an amount of ₹ 7000/- to the Complainant as compensation along with ₹ 3,000/-...