Consumer Cases
Unreasonable Deductions Under The Name Of 'Consolidated Charges', New Delhi District Commission Holds Axis Bank Liable For Unfair Trade Practices
The District Consumer Disputes Redressal Commission-VI, New Delhi bench comprising Poonam Chaudhry (President), Bariq Ahmad (Member) and Shekhar Chandra (Member) held Axis Bank Ltd. liable of unfair trade practices for arbitrable deduction of “Consolidated Charges” from the Complainant's bank account without providing adequate notice and satisfactory reasons. The bench directed the...
REAT Delhi: While Exercising Its Authority Through Suo-Motu Proceedings, RERA Must Inform The Concerned Party Of The Alleged Violations
While setting aside the order and penalty imposed by the Delhi Real Estate Regulatory Authority (RERA or Authority), the Delhi Real Estate Appellate Tribunal (REAT or Tribunal) bench comprising of Justice Chander Shekhar (Chairperson), Lorren Bamniyal (Judicial Member), and Sheo Pratap Singh (Technical Member), has held that RERA, while exercising its authority against a promoter or any...
Karnataka HC Directs State Government To Appoint Chairperson And Members To Karnataka Real Estate Appellate Tribunal
The Karnataka High Court bench comprising of Justice M. Nagaprasanna has directed the State government of Karnataka to expeditiously appoint chairperson and members to Karnataka Real Estate Appellate Tribunal (REAT), which has become non-functional due to these vacant posts. Background Facts On 17.03.21, the Karnataka Real Estate Regulatory Authority (RERA) issued certain directions...
Sudden Car Breakdown Due To Defective Engine, Chandigarh State Commission Dismisses Appeal by Ford India
The State Consumer Disputes Redressal Commission, U.T. Chandigarh bench comprising Mrs Padma Pandey (Presiding Member) and Preetinder Singh (Member) dismissed an appeal filed by Ford against the Chandigarh District Commission's order which directed it to refund or replace a defective Ford Mustang Car. The defective engine of the car led to a sudden breakdown, causing a traffic jam...
UP RERA Mandates Real Estate Agents To Undergo Compulsory Training And Certification
In a significant step towards improving professionalism within the Real Estate Sector, the Uttar Pradesh Real Estate Regulatory Authority (UPRERA) has issued an office order mandating compulsory Training and Certification Courses for real estate agents. This order applies to both newly registering real estate agents and those already registered with UPRERA, requiring them to complete...
Bangalore District Commission Holds Standard Chartered Bank And Shaha Finlease Liable For Demanding Credit Card Due Despite Final Settlement
The Additional District Consumer Disputes Redressal Commission-I, Bangalore (Karnataka) bench comprising B. Narayanappa (President), Jyothi N (Member) and Sharavathi S.M (Member) held Standard Chartered Bank and Shaha Finlease Pvt. Ltd liable for deficiency in services for demanding money from the Complainant to settle the Credit Card due despite him paying Rs. 15,500/- for full and...
Once Insolvency Proceedings Are Initiated, NCLT Would Adjudicate On Consumer Claims; Punjab State Commission Dismisses Appeal Against Jet Airways
The Punjab State Consumer Disputes Redressal Commission adjudicated a dispute concerning the cancellation of the flight run by Jet Airways and booked through Make My Trip after insolvency proceedings had been initiated against Jet Airways under the Insolvency and Bankruptcy Code. The State Commission set aside the order of the District Commission and held that the District Commission...
Failure To Return Pledged Property Documents Upon Repayment Of Loan, Bangalore District Commission Holds Central Bank of India Liable
The Bangalore I Additional District Consumer Disputes Redressal Commission bench comprising B. Narayanappa (President), Jyothi N (Member) and Sharavathi SM (Member) held the Central Bank of India liable for deficiency in services for failure to return the property documents submitted as pledge by the Complainants. The bench directed the bank to pay a compensation of Rs. 2,50,000/- along...
Amritsar District Commission Holds Videocon Liable For Deficiency In Service For Selling Defective LED TV And Failure To Resolve Issues
The District Consumer Disputes Redressal Commission, Amritsar (Punjab) bench comprising Jagdishwar Kumar Chopra (President) and Mandeep Kaur (Member) held Videocon liable for deficiency in services for failure to replace the LED TV which malfunctioned within the warranty period. The bench directed Videocon to replace the LED TV or pay the sale price of Rs. 49,800/- to the Complainant and...
Banks Ought To Reverse Unauthorized Transactions If Informed Within 3 Days, Chandigarh District Commission Holds Standard Chartered Bank Liable
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench comprising Mr Amrinder Singh Sidhu (President) and Mr S.K. Sardana (Member) held Standard Chartered Bank for failure to reverse a series of unauthorized transactions totalling Rs. 2,60,000/-. The Bank could not prove any negligence on the Complainant's part. Further, the Complainant informed the bank...
Personal Disputes Not Covered Under Abuse Of Dominance, CCI Dismisses Complaint Against New Okhla Industrial Development Authority
The Competition Commission of India bench comprising Ms Ravneet Kaur (Chairperson), Mr Anil Agrawal (Member) and Ms Sweta Kakkad (Member) dismissed an Information submitted against New Okhla Industrial Development Authority (Noida) alleging abuse of dominance in the relevant market of sales/auctions or allotting residential plots. The Commission held that the matter seemed to be more of...
Banks Must Inform Customers About Discontinuation Of Insurance Policies Obtained Through Them, Ludhiana District Commission Holds Canara Bank Liable
The District Consumer Disputes Redressal Commission, Ludhiana (Punjab) bench comprising Sanjeev Batra (President) and Monka Bhagat (Member) held Canara Bank liable for deficiency in services for failure to inform the Complainant about the discontinuation of his insurance policy from Apollo Munich Health Insurance Company Ltd. The bench directed Canara Bank to pay a compensation of...