Consumer Cases
Failure To Deactivate Account Despite Multiple Unauthorized Transactions, Bangalore District Commission Holds Myntra Liable
The District Consumer Disputes Redressal Commission, Bangalore Urban, (Karnataka) bench comprising M Shobha (President), K Anita Shivakumar (Member) and Anil Kumar (Member) held Myntra liable for deficiency in services and unfair trade practices for failure to safeguard the credit points in Complainant's account which led to multiple unauthorised transactions. The bench directed it to...
Civil Aviation Rules Do Not Absolve Airlines For Cancellation Due To Force Majeure Events, Mohali District Commission Directs Air India To Refund Amount
The District Consumer Disputes Redressal Commission, Mohali (Punjab) bench comprising S.K. Aggarwal (President) and Paramjeet Kaur (Member) held Air India liable for deficiency in services for failure to refund the ticket price after the cancellation of the flight from Delhi to Chandigarh due to weather conditions. The bench directed Air India to refund Rs. 6,464/- to the Complainant...
'Mild Symptoms' No Ground To Repudiate Insurance Claim Of Policy Holder Hospitalised On Account Of Covid-19: Kollam Consumer Commission
The District Consumer Disputes Redressal Commission, Kollam (Kerala) recently held that the insurance claim of a Corona Rakshak Policyholder cannot be declined merely citing mildness of his symptoms.Bench comprising Smt. S.K. Sreela (President) and Sri. Stanly Harold (Member) thus held Future Generali India Insurance Company liable for wrongfully repudiating the claim of the Complainant...
Hyderabad District Commission Holds Volkswagen India, Dealer Liable For Unilateral Price Increase & Delivery Of Car With Scratches
The District Consumer Disputes Redressal Commission – I, Hyderabad bench comprising B. Uma Venkata Subba Lakshmi (President), C Lakshmi Prasanna (Member) and B Rajareddy (Member) held Volkswagen and its showroom liable for deficiency in services for increasing the price of the vehicle without informing the Complainant and selling a vehicle with defective screen and scratches all over...
'Consumer Protection Act Prevails Even When Alternate Remedies Are Available', West Bengal State Commission Remands Electricity Matter Back
The State Consumer Disputes Redressal Commission, West Bengal (Siliguri Circuit Bench) comprising Mr Kundan Kumar Kumai (President) and Mr Swapan Kumar Das (Member) remanded a matter back to the District Commission related to a discrepancy in billing amount issued by the West Bengal State Electricity Distribution Co. Ltd. The State Commission held that the District Commission...
Failure To Deliver Dining Set, Panchkula District Commission Holds Flipkart And Its Seller Liable For Deficiency In Services
The District Consumer Disputes Redressal Commission, Panchkula (Punjab) bench comprising Satpal (President), Dr. Sushma Garg (Member) and Dr. Barhm Prakash Yadav (Member) held Flipkart and its seller liable for deficiency in services for failure to deliver the product and refunding money four months after filing the complaint. The bench directed it to pay the interest rate of four months...
Delhi State Consumer Disputes Redressal Commission Holds Sir Ganga Ram Hospital And Doctors Liable For Medical Negligence In Patient's Death
The Delhi State Consumer Disputes Redressal Commission headed by Justice Sangita Dhingra Sehgal (President), Pinki (Member) and J.P. Agrawal (Member) has found Sir Ganga Ram Hospital and its medical practitioners guilty of medical negligence in the treatment of a patient, ultimately leading to her demise. The commission ordered hospital and doctors to pay Rs. 5,10,000 as compensation....
Failure To Update CIBIL Score, Ludhiana District Commission Holds Standard Chartered Bank Liable
The District Consumer Disputes Redressal Commission, Ludhiana (Punjab) bench comprising Sanjeev Batra (President), Jaswinder Singh (Member) and Monika Bhagat (Member) held Standard Chartered Bank liable for deficiency in services for indicating an outstanding amount of Rs. 1,00,000/- in the Complainant's CIBIL Score even though he settled all the claims with the bank. Brief...
OYO Customer Denied Accommodation Despite Confirmed Booking, Gurgaon District Commission Holds OYO Liable For Deficiency In Service
The District Consumer Disputes Redressal Commission, Gurgaon (Haryana) bench comprising Sanjeev Jindal (President), Jyoti Siwach (Member) and Kushwinder Kaur (Member) held Oyo liable for deficiency in services for the inconvenience caused to the Complainant and his guest when he was denied accommodation in an Oyo hotel even after making payment. Brief Facts: Mr....
Consumer Cases Weekly Round-Up: 5th To 11th February 2024
National Consumer Disputes Redressal Commission NCDRC Holds Ludhiana Improvement Trust Liable For Not Handing Over The Possession Of The Plot The National Consumer Disputes Redressal Commission, presided by Subhash Chandra(member), held Ludhiana Improvement Trust liable for deficiency in service over refusal to register and hand over the possession of the plot booked by...
No Connection Between Pre-Existing Ailment And Death, Chandigarh District Commission Holds Canara HSBC Insurance Co. Liable
The District Consumer Disputes Redressal Commission-I, Chandigarh bench comprising Pawanjit Singh (President), Surjeet Kaur (Member) and Suresh Kumar Sardana (Member) held Canara HSBC Insurance Company Ltd. liable for repudiation of the claim based on previous ailments without conducting medical examination of the insured before issuance of the policy. The bench directed it to pay the...
Failure To Resolve Issues With Amazon Pay Wallet, Kurukshetra District Commission Holds Amazon Seller Services Liable
The District Consumer Disputes Redressal Commission, Kurukshetra (Haryana) bench comprising of Dr. Neelima Shangla (President), Neelam (Member) and Ramesh Kumar (Member) held liable Amazon for failing to provide services of its wallet, Amazon Pay, to the Complainant in which he deposited Rs. 10,000. The bench directed it to refund Rs. 10,000 to the...