Consumer Cases
Failure To Transfer Insurance Policy After Vehicle Purchase, No Privity Of Contract; Bihar State Commission Rejects Policy Benefits To New Owner
The State Consumer Disputes Redressal Commission, Bihar bench comprising Justice Sanjay Kumar (President) and Mr Shamim Akhtar (Judicial Member) dismissed an appeal filed by the Complainant who claimed to be a valid beneficiary of an insurance policy for a motorcycle purchased by the original owner before the transfer. The State Commission observed that even though the motorcycle's...
Unilateral Cancellation Of Order And Failure To Refund In Source Account, Bangalore District Commission Holds Myntra Liable
The District Consumer Disputes Redressal Commission, Bangalore (Karnataka) bench comprising M. Shobha (President), Suma Anil Kumar (Member) and Anita Shivakumar (Member) held Myntra of unfair trade practices for unilaterally cancelling an order without the consumer's consent and crediting the refund amount as store credit in Myntra account. The bench directed it to either complete...
Ernakulam District Commission holds Asten Properties Liable For Delay In Handing Over The Booked Flat
The Ernakulam District Consumer Disputes Redressal Commission, headed by D.B. BInu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held Asten Properties liable for deficiency in service and unfair trade practices over the delay in handing over the booked flat. Despite the developer's argument about the existence of an arbitration clause, the commission emphasized...
Hotel Booked Through MakeMyTrip Denies Accommodation, Traveller Left Stranded; Bangalore District Commission Holds MakeMyTrip Liable
The District Consumer Disputes Redressal Commission, Bangalore (Karnataka) bench comprising M Shobha (President), K Anita Shivakumar (Member) and Suma Anil Kumar (Member) held MakeMyTrip liable for deficiency in services and unfair trade practices for failure to assist the Complainant when a hotel based in London informed him that no reservation existed in his name. The bench directed it...
MahaRERA Becomes The First Regulatory Authority To Release Guidelines For Retirement Housing Projects.
The Maharashtra Real Estate Regulatory Authority (MahaRERA) took a significant step forward by unveiling draft model guidelines to meet the unique requirements of senior citizen housing projects. This makes MahaRERA the first housing regulatory body in India to formalize regulations specifically for retirement housing projects. Previously, the Ministry of Housing and Urban...
Standard Chartered Bank Held Liable For Exceeding Credit Card Expenditure Limit Without Customer's Prior Consent
The District Consumer Disputes Redressal Commission-II, New Delhi bench comprising Monika Srivastava (President), Kiran Kaushal (Member) and Umesh Kumar Tyagi (Member) held Standard Chartered Bank liable for deficiency in services for converting the credit amount of different credit cards owned by the Complainants into instalments without permission. The bench directed it to...
NCDRC Holds United India Insurance Liable For Denial Of The Insurance Money
The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra AVSM VSM(member), held United India Insurance liable for deficiency in service over denial of the insurance money without evidence establishing a direct connection between the insured goods and the cause of the accident. Contentions of the Complainant The complainant, a pharmaceutical manufacturer,...
Ernakulam District Commission Holds Samsung India Liable For Not Providing Post Purchase Services
The Ernakulam District Consumer Disputes Redressal Commission, headed by D.B. BInu as President, alongside members V. Ramachandran and Sreevidhia. T.N., in a complaint against Samsung India, was determined that the manufacturer's incapacity to offer spare parts shortly after the purchase raises doubts about their dedication to post-purchase service, amounting to a...
NCDRC Holds BPTP Builders Liable For Cancellation Of The Allotment Of The Flat
The National Consumer Disputes Redressal Commission, presided by Subhash Chandra(member) overturned the decision by the state Commission of Haryana and held BPTP Builders liable for deficiency in service over cancellation of the allotment of the flat booked by the complainant. Contentions of the Complainant The complainant entered into an agreement with BPTP Builders (opposite...
NCDRC Holds Oriental Insurance Liable For Denial Of Disbursing The Insurance Policy
The National Consumer Disputes Redressal Commission, presided by Subhash Chandra(member) and AVM J. Rajendra AVSM VSM(member), held Oriental Insurance liable for service deficiency and unfair trade practices over denial of disbursing the insurance policy taken up by the complainant. Contentions of the Complainant The complainant is a company engaged in manufacturing and trading...
Consumer Cases Weekly Round-Up; 22nd January To 4th February 2024
National Consumer Disputes Redressal Commission National Consumer Commission Holds Raheja Developers Limited for Deficiency in service The National Consumer Disputes Redressal Commission presided by Justice A.P. Sahi (President) held Raheja Developers Limited liable for deficiency in services and directed to refund entire amount of booking along with 18%...
Gujarat State Commission Holds National Insurance Co. Liable For Wrongful Repudiation Of Claim Without Proof Of Prior Existence Of Disease
The Gujarat State Consumer Disputes Redressal Commission bench comprising R. N. Mehta (Presiding Member) and P. R. Shah (Member) held the National Insurance Company Limited liable for deficiency in services for false repudiation of medical treatment claim. While uploading the decision of the District Consumer Dispute Redressal Commission, Navsari (Gujarat), it directed the...