Ernakulam District Commission Holds Toshiba India Pvt Ltd. Liable For Deficiency In Service

The Ernakulam District Consumer Disputes Redressal Commission,Kerala, headed by D.B. Binu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held Toshiba India and the carrier liable for deficiency in service over substandard product and concealment of relevant information during the purchase by the complainant. Brief Facts of the Case The complainant purchased...

Unable To Prove Ankle Fracture Due To Rock Climbing Game, U.P. State Commission Dismisses Appeal Against Grand Venice Mall & Game Operators

The State Consumer Disputes Redressal Commission, Uttar Pradesh bench comprising Mr Justice Ashok Kumar (President) dismissed an appeal filed by the Complainant against Grand Venice Mall, Greater Noida and a rock-climbing company operating within its premises. The State Commission held that the Complainant failed to prove the alleged ankle injury, communication with Game Operators and...

Kangra District Commission Holds SBI Liable For Unreasonably Penalizing Customers Without Issuing Prior Notification

The District Consumer Disputes Redressal Commission, Kangra (Himachal Pradesh) bench comprising Mr Hemanshu Mishra (President), Ms Arti Sood (Member) and Mr Narayan Thakur (Member) held State Bank of India liable for wrongfully penalizing its borrowers for failure to timely furnish the completion certificate of the house, for which they applied for a home loan under the SBI Realty Home...

Chandigarh District Commission Holds Yatra Online Liable For Failure To Provide Direct Airline Booking

The District Consumer Disputes Redressal Commission-II, Chandigarh bench comprising of Amrinder Singh Sidhu (President) and Mr B.M. Sharma (Member) held Yatra Online Pvt. Ltd. liable of deficiency in service and unfair trade practices for failing to inform the Complainant about the requirement of transit visa for the connecting flight and for failure to provide a direct layover-free...

Consumer Cases Monthly Round-Up: December 2023

National Consumer Disputes Redressal Commission (NCDRC) Delay In Construction And Delivery Of Flat, NCDRC Directs DK Reality To Refund Amount With Interest Case Title: Amresh Pednekar vs. D.K. Realty (India) Pvt. Ltd. The National Consumer Disputes Redressal Commission, presided by Justice Ram Surat Ram Maurya along with Dr. Inder Jit Singh as a member, partly allowed...

Consumer Cases Weekly Round-Up: 25th December To 31st December 2023

National Consumer Disputes Redressal Commission, New Delhi (NCDRC) Concurrent Finding On Facts, NCDRC Dismisses New India Assurance Co.'S Revision Petition, Directs To Pay Fire Claim Case Title: New India Assurance Co. Ltd. vs M/S M.R. Filling Station The National Consumer Disputes Redressal Commission, New Delhi (NCDRC) bench led by Dr. Inderjit Singh (Presiding Member)...

Both Manufacturer And Seller Are Liable For Service Oversight Of Mobile Phones: Ernakulam District Commission

The Ernakulam District Consumer Disputes Redressal Commission, Kerala, headed by D.B. Binu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held the mobile phone's seller and manufacturer responsible for service deficiencies and unfair trade practices. due to their inability to meet obligations and deliver adequate service. Brief Facts of the Case The...

Ernakulam District Commission Holds Aditya Birla Health Insurance Company Liable For Deficiency In Service

The Ernakulam District Consumer Disputes Redressal Commission, Kerala, headed by D.B. Banu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held an insurance company liable for deficiency in service over refusing payment of hospital expenses incurred by the complainant holding insurance benefits. Brief Facts of the Case The complainant had a...

Ernakulam District Commission Holds Royal Enfield Motors Liable For Deficiency In Service

The Ernakulam District Consumer Disputes Redressal Commission, headed by D.B. Binu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held the party liable for deficiency in service over the sale of a vehicle with manufacturing defects to the Complainant. Brief Facts of the Case The complainant made a reservation for a motorcycle with the dealer and paid an advance...

Ernakulam District Commission Holds M/S Flipkart Liable For Deficiency In Service

The Ernakulam District Consumer Disputes Redressal Commission, Kerala headed by D.B. Binu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held the opposite party liable for deficiency in service and unfair trade practices due to discrepancies between the product advertisement and its actual characteristics, resulting in losses for the complainant. Brief Facts of...

Ernakulam District Commission Holds Malaysia Airlines Liable For Deficiency In Service

The Ernakulam District Consumer Disputes Redressal Commission, Kerala, headed by D.B. Banu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held Malaysia Airlines liable for unfair trade practices by refusing to provide a refund for the canceled trip due to COVID-19. Brief Facts of the Case The complaint, filed under Section 35 of the Consumer Protection Act...

False Representations By Immigration Agency Amounts To Deficiency In Service- Ernakulam District Commission

The Ernakulam District Consumer Disputes Redressal Commission,Kerala headed by D.B. Banu as President, alongside members V. Ramachandran and Sreevidhia. T.N. held Aives Immigration, an immigration assistance agency, liable for deficiency in service over allegations of false assurances, misleading guidance, and financial and emotional harm made to the complainants. Brief Facts of...