Ernakulam District Commission Holds Bismi Appliances, Carrier, Liable For Deficiency In Service

The Ernakulam District Consumer Disputes Redressal Commission comprises D.B. Binu (President), V. Ramachandran (Member), and Sreevidhia. T.N. (Member) held Bismi Appliances liable for deficiency in service, stating that dealers cannot escape liability for defects in the products they sell. Brief Facts of the Case The complaint, filed under Section 12 (1) of the...

Consumer Cases Weekly Round-Up ;18th December 2023-24th December 2023

1. National Consumer Disputes Redressal Commission (New Delhi) Arbitration Clauses Do Not Bar Consumer Commissions' Jurisdiction, NCDRC Allows Complaint Against Jai Prakash Associates Ltd. Case Title: Dharamvir Singh and Anr. vs Jai Prakash Associates Limited and Anr. The National Consumer Disputes Redressal Commission (NCDRC), New Delhi bench comprising Mr Ram Surat...

Rejecting Return Request without Reasons, Chandigarh District Commission Holds Titan & Myntra Liable For Unfair Trade Practices

The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench comprising Ms Surjeet Kaur (Presiding Member) and Mr B.M. Sharma (Member) held Titan Company Limited and Myntra Designs Private Limited liable for unfair trade practices for rejecting the return request of the Complainant, within assigning any reason for the same. The District Commission ordered...

Charging Rs. 5 Extra For Paper Cup, Chandigarh District Commission Holds Barista Coffee Company Liable

The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench comprising of BM Sharma (Member) held Barista Coffee Company Limited liable for deficiency in service for charging an extra Rs 5 for a paper cup. The bench directed the café to pay a compensation of Rs 1,000 to the Complainant and deposit Rs 10,000 in Poor Patient Fund/Account of P.G.I., Chandigarh...

Concurrent Finding On Facts, NCDRC Dismisses New India Assurance Co.'S Revision Petition, Directs To Pay Fire Claim

The National Consumer Disputes Redressal Commission, New Delhi (NCDRC) bench led by Dr. Inderjit Singh (Presiding Member) dismissed a revision petition filed by New India Assurance Co. Ltd., based on its limited revisional jurisdiction which only allows for cases involving material irregularity, illegality and jurisdictional error in the order of the lower fora. The NCDRC upheld the...

Negligent AC Servicing By Deputed Engineer, Chandigarh District Commission Directs Holds Urban Clap Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission-I, Chandigarh bench comprising of Pawanjit Singh (President) and Surjeet Kaur (Member) held Urban Clap Technologies India Pvt. Ltd. liable of deficiency in service and unfair trade practices for negligently delivering its service to the Complainant. It was directed to pay Rs 11,500 to the Complainant. Brief Facts: Mr. Vikrant...

Ernakulam District Commission Holds Lenovo(India) Liable For Deficiency In Service

The Ernakulam District Consumer Disputes Redressal Commission,Kerala comprising of D.B. Banu (President), V. Ramachandran (Member), and Sreevidhia. T.N. (Member) decided the Opposite Party was deficient and engaged in unfair trade practices. This decision was based on the Opposite Party's failure to provide a response and the conclusions reached by the expert commission. Brief Facts...

Sale of Medicine Different from Prescription, Thiruvananthapuram District Commission Holds STV Medicals & Surgicals Liable

The District Consumer Disputes Redressal Commission, Thiruvananthapuram (Kerala) bench comprising P.V. Jayarajan (President), Preetha G Nair (Member) and Viju VR (Member) held STV Medical and Surgical Medical College (Trivandrum) liable of deficiency in service and unfair trade practice for selling a medicine different from the medicine prescribed by the doctor. The...

Failure To Install Solar System, Kottayam District Commission Holds Reeco Energy Liable of Deficiency In Service

The District Consumer Disputes Redressal Commission, Kottayam (Kerala) bench comprising of V.S. Manulal (President), S. Bindhu (Member) and K.M. Anto (Member) held Reeco Energy India Pvt Ltd liable for deficiency in service for failing to install a solar power generating system even after seven months of receiving advance payment. The District Commission directed it to install the...

Kottayam District Commission Dismisses Complaint Against Karithas Hospital Based On Conflicting Medical Literature For Certain Chemotherapy Processes

The District Consumer Disputes Redressal Commission, Kottayam (Kerala) bench comprising V.S. Manulal (President), S Bindu (Member) and KM Anto (Member) dismissed a consumer complaint against Karithas Hospital noting that breakage of the chemo port is considered a medically reported and accepted complication in chemotherapy treatment. Further, the District Commission held that since...

South West Delhi District Commission Holds McDonald's Liable For Sending Different Meal Of Lower Value And Failure To Refund

The District Consumer Disputes Redressal Commission, South West Delhi bench comprising of Suresh Kumar Gupta (President), RC Yadav (Member) and Dr Harshali Kaur (Member) held McDonalds liable of deficiency in service for sending a different meal altogether, priced lower than what the Complainant had paid for. It was directed to pay a compensation of Rs 10,000 to the Complainant.Brief...

Missing Check-In Luggage, Ludhiana District Commission Directs Emirates Airline To Pay Rs. 25k Compensation And Bharti Axa Insurance Co. To Reimburse Claim

The District Consumer Disputes Redressal Commission, Ludhiana (Punjab) bench comprising Sanjeev Batra (President) and Monika Bhagat (Member) held Emirates Airlines liable for missing check-in luggage of the Complainant. Further, it directed the Bharti Axa General Insurance Company Limited to reimburse the Complainant's claim for the missing luggage within 30 days and...