Consumer Cases
Unjustified Salary Deductions For 6 Years, Mysore District Commission Holds Sharp Watch Investigation & Security (SWISS) Liable
The District Consumer Disputes Redressal Commission, Mysore (Karnataka) bench comprising of A.K. Naveen (President), M.K. Lalitha (Member) and Maruthi Vaddar (Member) held Sharp Watch Investigation & Security (SWISS) liable for deficiency in services for failure to pay Rs. 6,41,439 as salary to the Complainant who was employed as a counsellor at the observation centre. It continued to...
Misplaced Courier In Transit, Karur District Commission Directs DTDC To Pay Rs. 2 Lakhs Compensation
The District Consumer Disputes Redressal Commission, Karur (Tamil Nadu) bench comprising Thiru. N Pari (“President) and Thiru A.S. Rathinasamy (Member) held DTDC Express Courier Service liable for deficiency in services for misplacing the Complainant's courier set to be delivered in Singapore. Further, it also failed to adequately resolve the Complainant's concerns, despite several attempts...
State Consumer Commission, UP Rules In Favor Of Student, Orders College To Refund Fees And Compensate For Mental Distress
State Consumer Commission, UP presided over by Mr. Justice Ashok Kumar, the Chairman, declared a verdict in favor of the appellant, Ketan Kumar Singh, in a dispute against S.M. College of Veterinary Sciences and Animal Research. The appeal was filed against the order of the District Consumer Protection Commission, Mathura. The appellant sought relief under the Consumer Protection Act,...
Failure To Pay Minimum Surrender Value, Delhi District Consumer Commission Directs Star Union Dai-ichi Life Insurance Co. Liable
The District Consumer Disputes Redressal Commission-I, Chandigarh bench comprising Pawanjit Singh (President) and Surjeet Singh (Member) held Star Union Dai-ichi Life Insurance Company Limited liable for deficiency in services for failure to pay minimum surrender value of the Insurance Company. The bench directed it to pay the surrender value, compensation and litigation costs to...
Failure To Credit Pension For 7 Years, Sangrur District Commission Holds SBI Liable For Unfair Trade Practices And Deficiency In Services
The District Consumer Disputes Redressal Commission, Sangrur (Punjab) bench comprising of Jot Naranjan Singh Gill (President) and Sarita Garg (Member) held State Bank of India liable for deficiency in services and unfair trade practices for not crediting the pension in the Complainant's account for seven years. The bench directed it to pay Rs. 15,000/- as compensation and Rs. 10,000/- for...
Forfeiture Of Earnest Money In Case Of Breach Should Be Reasonable And Based On Actual Damage: National Consumer Commission
The National Consumer Disputes Redressal Commission, comprising Subhash Chandra(President) and Bharatkumar Pandya (member), in a case relating to Oasis Landmarks, held that in the event of a contract breach, it is reasonable to forfeit only 10% of the fundamental sale price as “earnest money” and not more.Brief Facts of the CaseThe complainant reserved a flat in the mentioned project...
Crew's Rude Behavior When Asked For Water In Flight, Delhi State Consumer Commission Enhances Compensation Against Emirates
The Delhi State Consumer Disputes Redressal Commission bench comprising Rajan Sharma (Judicial Member) and Bimla Kumari (Female) held Emirates Airlines liable for deficiency in service for ignoring the request to provide water to the Complainant's son and subsequently behaving rudely while dismissing the request at 2 occasions. The bench directed it to pay Rs. 1.5 Lakhs (Compensation...
Failure To Pay Maturity Amount And Periodic Benefits, Cuttack District Commission Directs LIC To Disburse Amount, Pay Compensation
The District Consumer Disputes Redressal Commission, Cuttack (Odisha) bench comprising Debasish Nayak (President) and Sibananda Mohanty (Member) held LIC, India liable for deficiency in services for failure to pay maturity amount and periodic payments of the insurance policies to the Complainant. Along with the timely disbursal of the insurance amount, the bench directed it to pay Rs. 50,000,...
Immediate Reporting Of Theft To Police Is Crucial For Insurer Liability In Claims: National Consumer Commission
The National Consumer Disputes Redressal Commission, presided by Subhash Chandra, dismissed a revision petition alleging deficiency of service against Oriental Insurance.Contentions of the ComplainantThe complainant had their car insured with Oriental Insurance Ltd. Later, the car was stolen, and they reported it to the police, but the vehicle couldn't be found. The insurance company...
Failure To Pay Insured Crop Damage, Jind District Commission Holds Bajaj Allianz General Insurance Liable For Deficiency Of Service
The District Consumer Disputes Redressal Commission, Jind (“Haryana) bench comprising A.K. Sardana (President), Neeru Agarwal (Member) and GD Goyal (Member) held Bajaj Allianz General Insurance Company liable for deficiency in services for failure to pay the loss of crop incurred by the Complainant which was insured by him under Pradhan Mantri Fasal Bima Yojna. The bench directed it to...
Jind District Commission Directs LIC To Disburse Amount And Pay Compensation For Wrongful Repudiation Of Jeevan Arogya Policy Claim
The District Consumer Disputes Redressal Commission, Jind (Haryana) bench comprising of A.K. Sardana (President) and Neeru Agarwal (Member) held the Life Insurance Corporation (LIC) liable for deficiency in service for false repudiation of the claim filed by the Complainant stating that benefits of the policy were fixed and not dependent on the actual expenses incurred during the...
False Disconnection Of Meter Connection; Kapurthala District Commission Directs Punjab State Power Corporation To Pay Rs 25k
The District Consumer Disputes Redressal Commission, Kapurthala (Punjab) bench comprising Dr Harveen Bhardwaj (President), Rajita Sareen (Member) and S. Kanwar Jaswant Singh (Member) held Punjab State Power Corporation and Sub-Divisional Officer, (Ucha Sub-division) liable for deficiency in services for false disconnection of meter electricity connection. The bench directed it to pay Rs....