Consumer Cases
Claim Outside Scope Of Policy: Uttarakhand State Commission Dismisses Complaint Against Oriental Insurance
The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. C.M. Singh, set aside the District Commission's order against Oriental Insurance since the insurance claim by the complainant was outside the scope of the insurance policy. Brief Facts of the Case The complainant purchased a 'Happy Family Floater Policy' from the Oriental Insurance Company/insurer. It covered...
Discoloration Of Saree Purchased For Engagement Function; Ernakulam District Commission Holds IHA Designs Liable For Selling Defective Saree
The District Consumer Disputes Redressal Commission, Ernakulam presided by Shri.D.B.Binu (President) , Shri. V.Ramachandran (member) and Smt.Sreevidhia.T.N ( member ) held IHA Designs and its manager , Nooha Sajeev liable for selling defective saree .The Complainant's wife faced humiliation due to the discoloration of the saree, worn with anticipation and pride on the day of her...
Delhi District Commission Holds DHI Asian Roots Liable For Conducting Hair Transplant Procedures Without Necessary License And Failure To Deliver Satisfactory Results
The New Delhi District Consumer Disputes Redressal Commission bench comprising Poonam Chaudhry, President, Bariq Ahmad, Member and Shekhar Chandra, Member has held DHI Asian Roots liable for conducting modern scientific hair transplant procedures without necessary license and government approval. The bench also held the clinic liable for negligence for failure to deliver...
Bangalore District Commission Imposes Costs Of Rs.40,000 For Filing False Complaint Against Hyundai Motors
The District Consumer Disputes Redressal Commission, Bangalore bench comprising K. Anita, President and Suma Anil Kumar, Member have imposed costs of Rs. 40,000 on the complainant seeking repair / replacement of his damaged car free of cost from Hyundai Motors despite having sold the car to a third party. The bench observed that the complaint was filed in bad faith with suppression...
Delhi State Commission Holds DLF Gayatri Developers Liable For Delay In Completion Of Housing Project; Directs Refund Of 15 Lakhs
The Delhi State Consumer Disputes Redressal Commission bench comprising Bimla Kumari, Presiding Member has held DLF Gayatri Developers liable for delay in completion of a housing project and sitting over the hard-earned money of the complainant for a prolonged period of time. A refund of Rs.15 lakhs was ordered by the bench along with costs for mental agony and litigation amounting...
Mumbai District Commission Holds Britannia Industries And Its Retailer Liable For Selling Contaminated Biscuit Packets
The District Consumer Disputes Redressal Commission, South Mumbai bench comprising Sadikali B. Sayyad, President and G.M Kapse, Member has held Britannia Industries Ltd. and its retailer liable for selling defective and contaminated biscuits. The bench granted a compensation of Rs. 1,50,000 to the complainant along with Rs.25,000 as litigation costs. Brief...
Improper Installation And Failure To Address Grievances; Ernakulam District Commission Holds Eureka Forbes & Service Provider Liable
The District Consumer Disputes Redressal Commission, Ernakulam presided by Shri.D.B.Binu (President) , Shri. V.Ramachandran (member) and Smt.Sreevidhia.T.N ( member ) held Eureka Forbes & service provider liable for faulty installation of the Aquaguard water purifier and non-functioning of the same.Facts of the Case:The complainant, an aged and disabled painting worker, purchased a...
NCDRC Holds Doctor Liable For Medical Negligence But Reduces Compensation From Rs. 30 lakhs to Rs. 10 lakhs
The National Consumer Disputes Redressal Commission (NCDRC) bench comprising Binoy Kumar, Presiding Member and Saroj Yadav, Member has held a doctor liable for medical negligence for causing scalp injuries to a new born child at the time of delivery. The bench upheld the order of the state commission and granted a compensation of Rs. 10 lakhs for medical...
Delhi State Commission Holds Mobile App Developer Liable For Failure To Create And Deliver Mobile Application Projects Despite Receiving Hefty Payments
The Delhi State Consumer Disputes Redressal Commission bench comprising Bimla Kumari, Presiding Member has held Mobulous Technologies Pvt. Ltd. , a Mobile Application Developer Company, liable for deficiency in service for failure to deliver the final version of mobile apps to the complainant despite taking all payments. Brief facts: The complainant entered into a master agreement...
NCDRC Holds Barnala Builder Liable For Deficiency In Service
The National Consumer Disputes Redressal Commission, presided over by Justice Sudip Ahluwalia and Dr. Sadhna Shanker, held Barnala Builders liable for deficiency in service. The Commission modified the State Commission's order of excessive compensation, based on precedents. Brief Facts of the Case The complainants booked a flat in a project by Barnala Builders...
Delhi State Commission Holds Dr Lal Path Labs Liable For Erroneous Test Reports; Confirms Compensation Of Rs. 3.5 Lakhs
The Delhi State Consumer Disputes Redressal Commission bench comprising Sangita Dhingra Sehgal, President and Pinki, Judicial Member has held Dr. Lal Pathlabs liable for giving wrong and defective test reports indicating life-threatening conditions of the complainant and triggering the need for hospitalisation. A compensation of Rs. 3,50,000 was granted. The bench observed the crucial...
Surveyor's Report To Be Given Importance In Insurance Claim Cases: NCDRC Modifies State Commission's Order Against New India Insurance Company
The National Consumer Disputes Redressal Commission, presided over by Mr. Subhash Chandra and AVM J. Rajendra, held New India Insurance Company liable for deficiency in service. The Commission, however, modified the state commission's order against the insurance company, calling it excessive, while complying with the amount mentioned in the surveyor's report. Brief Facts of...












