Boutique Club & Musa Trip Pvt. Ltd. Held Liable For Deficiency In Service, Unfair Trade Practice: Chandigarh Consumer Commission Orders ₹1 Lakh Relief

The District Consumer Disputes Redressal Commission-II, Chandigarh bench comprising Amrinder Singh Sidhu (President) and B.M. Sharma (Member) held the Boutique Club and Musa Trip Pvt. Ltd. liable for deficiency in service and unfair trade practice for failing to provide a booked holiday package or refund the amount paid by the complainant.Brief Facts of the Case:The complainant, Rajni, filed...

Delhi District Consumer Commission Holds Bharti Airtel & Balaji Traders Liable For Failing To Port Mobile Number

The District Consumer Disputes Redressal Commission (South-West), New Delhi, comprising Shri Suresh Kumar Gupta (President) and Ms. Harshali Kaur (Member), held Bharti Airtel Ltd. and Balaji Traders liable for deficiency in service for failing to port the complainant's mobile number after taking ₹3,000. The Commission directed them to refund ₹3,000 with 6% interest and pay ₹5,000...

MahaRERA Rejects Complaint Against Piramal Builders, Rules Builder Cannot Be Held Responsible For Homebuyer's Delayed Home Loan Approval

Maharashtra Real Estate Regulatory Authority (“Authority”) bench comprising Mahesh Pathak (Member I), held that Piramal Estate is not liable for the Homebuyer's delayed home loan approval as the project was already registered with MahaRERA and all relevant information, including pending litigations was publicly available. Homebuyer had alleged that his home loan was...

NCDRC Holds Fortis Hiranandani Hospital Liable For Deficiency In Service Over Failure To Investigate IV Fluid Reaction Leading To Patient's Death

The National Consumer Disputes Redressal Commission (NCDRC), comprising Justice A.P. Sahi (President) and Bharatkumar Pandya (Member), has held Fortis Hiranandani Hospital liable for deficiency in service for failing to investigate an adverse reaction following the administration of IV fluids that preceded the patient's death. The Commission observed that the hospital's omission...

Delhi District Commission Holds IRCTC Liable For Serving Veg Biryani With A Dead Worm Inside

The District Consumer Disputes Redressal Commission, New Delhi bench comprising Monika A Srivastava, President and Kiran Kaushal, Member has held Indian Railway Catering and Tourism Corporation Ltd. liable for serving veg biryani with a dead worm inside it. The commission has granted a compensation of Rs. 25,000/- to the complainant. Brief facts: The complainant was travelling from...

Failure To Deliver Possession: Haryana RERA Orders Parsvnath Developers To Pay Monthly Returns, Execute Conveyance Deed

Haryana Real Estate Regulatory Authority (“Authority) bench comprising of Ashok Sangwan (Member) directed Parsvnath Developers to pay assured returns, hand over possession of the commercial unit, execute the conveyance deed and enter into a buyer's agreement with the complainant. The builder had sold the commercial unit under an MOU arrangement in 2006 but did not enter into...

Passenger Offloaded: Ernakulam Consumer Commission Fines Indigo, Orders Refund And Compensation

The District Consumer Disputes Redressal Commission, Ernakulam, comprising Shri D.B. Binu (President), Shri V. Ramachandran (Member) and Smt Sreevidhia T.N. (Member), held IndiGo Airlines liable for deficiency in service and unfair trade practice for offloading a passenger after boarding without providing proper assistance or alternate arrangements. Brief facts of...

Godrej Can't Forfeit 10% On Booking Cancellation; MahaRERA Ruling

Maharashtra Real Estate Regulatory Authority (“Authority”) bench comprising Mahesh Pathak (Member I), held that a builder can forfeit only 2% of the total sale consideration if the Homebuyer cancels the booking. Accordingly, Authority found Godrej Properties claim to forfeit 10% of the total sale consideration to be unjustified. Background Facts Homebuyer (Complainant) booked a...

Direct Insurers To Make Policy Documents Available In Vernacular Languages: Kerala Consumer Forum Recommends To IRDAI

The District Consumer Disputes Redressal Commission, Ernakulam (Kerala) has made a recommendation to the Insurance Regulatory and Development Authority of India (IRDAI) to issue an advisory to all insurers to make insurance policy documents available in vernacular language of the proposer.The Bench of D.B. Binu (President), V. Ramachandran and Sreevidhia T.N. passed the order while considering...

Barmer District Consumer Commission Directs South Eastern Railway To Compensate Passenger For Deficiency In Service Over Paid Bedroll Denial

The Barmer District Consumer Disputes Redressal Commission, Rajasthan, comprising Shri Chandanaram Chaudhary (President) and Smt. Sarita Parik (Member), held the authorities of South Eastern Railway liable for deficiency in service and unfair trade practice for failing to provide a paid bedroll to a passenger. Brief Facts of the Case: The complainant, Mohammad Shadab Alam, then posted...

Delhi Consumer Commission Holds Bharti AXA And Its Agent Liable For Deficiency In Service For Failing To Inform Policyholder About Policy Cancellation

The Delhi State Consumer Disputes Redressal Commission, comprising Ms. Pinki (Judicial Member) and Ms. Bimla Kumari (Member), has held Instant Healthcare Pvt. Ltd. (insurance agent) and Bharti AXA General Insurance Co. Ltd. jointly and severally liable for deficiency in service for failing to inform the insured about the cancellation of a Mediclaim policy and for not returning the premium....

Tamil Nadu RERA Holds Casa Grande Builders Liable For Collecting Late Fee From Homebuyer, Directs Refund With Interest

Tamil Nadu Real Estate Regulatory Authority (“Authority”) bench comprising Dr. L. Subramanian (Member) and M. Krishnamoorthy (Member) held, Casa Grande Homes liable for wrongfully charging late fee from Homebuyer despite timely payments. Authority directed the Builder to refund the charged late fee along with interest and litigation costs to the...