Consumer Cases
Nalgonda District Commission Holds Oriental Insurance Co. Liable For Deficiency Of Service
Recently, the Nalgonda District Consumer Disputes Redressal Commission bench comprising Sri Mamidi Christopher (President), Smt. S. Sandhya Rani (Female Member) and Sri K. Venkateshwarlu (Male Member) held that the Oriental Insurance Company Limited wrongfully repudiated the valid claim of the owner of an insurance Maruti Suzuki Ertiga car. The District Commission emphasized the...
Dispute Requires Police Investigation, Can’t Entertain, Uttarakhand State Commission Sets Aside District Commission’s Order
Recently, the State Consumer Disputes Redressal Commission, Uttarakhand bench comprising Ms Kumkum Rani (Judicial Member-II) and Mr B.S. Manral (Member) set aside a District Commission’s order against Oriental Bank of Commerce. The State Commission held that the impugned order was illegal and irregular as the District Commission lacked jurisdiction to entertain a criminal matter...
NCDRC & Department Of Consumer Affairs Claims A Disposal Rate Of 188% In The Month Of August, 2023
In an official government notification issued on September 19th, the Ministry of Consumer Affairs, Food & Public Distribution has announced an outstanding achievement in resolving consumer cases by the National Consumer Disputes Redressal Commission (NCDRC). This notification reveals that the National Consumer Commission and Department of Consumer Affiars have resolved a staggering...
Need For Transparency In Liquor Pricing, Kangra District Commission Orders Sunil Wines Shop To Pay Rs. 25k Compensation, Rs. 10k Litigation Costs
Recently, the Kangra District Consumer Disputes Redressal Commission bench comprising of Hemanshu Mishra (President), Arti Sood and Narayan Thakur (Members) imposed a fine of Rs 25,000 on a liquor shop owner in Dharamsala, Himachal Pradesh for charging prices exceeding the Maximum Retail Price on the purchase of beer and whiskey bottles. Further, the bench also recommended to the...
Consequential Diagnosis To Treatment Must Be Reimbursed, Thane District Commission Holds Star Health And Allied Co. Liable
Recently, the Thane District Consumer Disputes Redressal Commission bench comprising V.C. Premchandani (President) and Poonam V. Maharshi (Member) held Star Health And Allied Insurance Co. Ltd. liable of deficiency in service for rejecting the insurance claim filed by the complainant for expenses he incurred during his treatment at Jupiter Lifeline Hospital Ltd. (Thane). Brief Facts...
Live Worm Found In Food At Chili’s Restaurant, Chandigarh Commission-I Orders Refund And Compensation
Recently, the Chandigarh District Consumer Disputes Redressal Commission-I bench comprising Pawanjit Singh (President) and Surjeet Kaur (Member) ordered Chili's Restaurant to pay Rs 25,852 to a woman who found a live worm in a dish served at one of their outlets in Elante Mall, Chandigarh. Brief Facts of the Case: The incident occurred on September 14, 2020, when Ranjot...
Recurring Defects In Air Conditioner, Orissa State Commission Holds Godrej, Authorized Service Centre And Dealer Liable For Deficiency In Service
Recently, the Orissa State Consumer Disputes Redressal Commission bench comprising Sri Dillip Kumar Mohapatra (Presiding Member) upheld the Bargarh District Commission’s order holding Godrej, its authorized service centre and its dealer jointly and severally liable for deficiency in service for their failure to remedy the defects in the air conditioner which arose just within 1 month...
Undelivered And Stolen Kashmiri Carpets, Central Delhi Commission Orders Akash Ganga Courier Company To Pay Rs. 4.8 Lakhs
Recently, the Central Delhi District Consumer Disputes Redressal Commission bench comprising Inder Jeet Singh (President), Shahina (Member) and Vyas Muni Rai (Member) held Akash Ganga Courier liable for non-delivery of a parcel containing silk Kashmiri carpets worth Rs 6.8 Lakhs. The bench held the courier service liable for deficiency of service and ordered it to pay Rs. 4.8 Lakhs to...
Manufacturing Defect In Jeep Grand Cherokee, Chandigarh Commission Orders To Refund Amount, Pay Compensation And Litigation Cost
Recently, the Chandigarh District Consumer Disputes Redressal Commission – II bench comprising of Amrinder Singh Sidhu (President) and B.M. Sharma (Member) ordered Fiat Chrysler Automobiles (FCA) India Automobiles and KAS Cars to refund Rs 61.61 Lakhs and compensation of Rs 65k to the complainant for manufacturing effect in the Jeep Grand Cherokee. Brief Facts of the...
Forceful Seizure Of Car, Ludhiana Commission Orders Cholamandalam Finance Company To Pay Compensation
Recently, the Ludhiana District Consumer Disputes Redressal Commission bench comprising of Sanjeev Batra (President), Jaswinder Singh (Member) and Monika Bhagat (Member) held Cholamandalam Investment and Finance Co. Ltd, a finance company based in Chennai, liable of using forceful recovery agents for repossession of complainant’s Maruti Swift Desire Car without giving any prior...
Kerala Consumer Forum Orders Ford India To Compensate Lawyer For Failed Car Booking Taken 3 Weeks Before Closing Operations In India
The Consumer Disputes Redressal Commission at Kottayam recently ordered Ford India Pvt. Ltd to pay compensation to a lawyer for failure to deliver an EcoSport Titanium car to him, after taking advance booking just 3 weeks prior to cessation of its operations in India.The booking was taken by Ford's authorized dealer at Kottayam, Kairali Ford, unaware of then forthcoming closure of Ford...
Deficiency In Service In Booked Tour Package, Hyderabad Commissions Orders MakeMyTrip To Refund Amount, Pay 25k Compensation
Lately, the Hyderabad District Consumer Forum-I bench, led by President Uma Venkata Subba Lakshmi, determined that MakeMyTrip was responsible for insufficiently assisting the complainant and his wife after they encountered an accident while traveling to Manali. The bench observed that MakeMyTrip had a duty to support its customer and ensure the provision of top-notch facilities during...