Consumer Cases
Household Articles Damaged By Agarwal Packers And Movers’ Brand, Hyderabad District Commission Awards 7 Lakhs Compensation To Consumer
Recently, the District Consumer Disputes Redressal Commission-II, Hyderabad bench comprising Sri Vakkanti Narasimha Rao (President), Sri P.V.T.R. Jawahar Babu (Member) and Smt. Madhavi Sasanakota (Member) held DRS Dilip Road lines Ltd., a brand of Agarwal Packers and Movers, liable for damaging the Complainant’s household articles in transit. A compensation of Rs. 7,00,000/- was granted...
Mere Smell Of Alcohol Insufficient To Prove Driver's Negligence, Palakkad District Commission Holds Insurance Company Liable
In a recent ruling, the District Consumer Disputes Redressal Commission, Palakkad bench consisting of Vinay Menon (Vice President), Vidya A (Member), and Krishnankutty (Member), held that the mere presence of the smell of alcohol is insufficient to definitively conclude that the driver was operating the vehicle under the influence of alcohol at the time of the accident. Thus, the...
Flipkart Violates E-Commerce Disclosure Guidelines, Berhampur District Commission Orders Compensation Of Rs. 20,000 To Consumer
Recently, the District Consumer Disputes Redressal Commission, Berhampur bench comprising Mr Satish Kumar Panigrahi (President) and Mrs Saritri Pattanaik (Member) held Flipkart liable for cancelling a customer’s order citing unforeseen error by the seller. Upon being inquired, Flipkart failed to provide the seller’s information as well as displaying the information on the website,...
Mere Allegations Of Finding Dead Spider In Food Product Are Not Enough, Chandigarh District Commission Dismisses Complaint
Recently, the District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising of Pawanjit Singh (President), Surjeet Kaur (Member) and Suresh Kumar Sardana (Member) highlighted the importance of substantiating complaints with credible evidence, particularly expert opinions. This emphasis came in the context of addressing a complaint raised by the petitioner...
Delhi HC Quashes Summons Issued To H&M Over Alleged Violation Of 2011 Legal Metrology Rules
Recently, the High Court of Delhi, New Delhi bench led by Justice Amit Bansal quashed a summoning order against H&M Pvt. Ltd., situated at Select City Walk Mall, Saket for violating Section 13(3)(b) of the Legal Metrology (Packaged Commodities) Rules, 2011 [“2011 Rules”]. H&M Pvt. Ltd. is a multinational clothing company based in Sweden that focuses on fast-fashion clothing....
Vehicle Owner Entitled For Insurance Claim Despite The Expiration Of Vehicle Permit, Bangalore Commission Orders Compensation
In a recent ruling, the bench of the District Consumer Disputes Redressal Commission, Bangalore, consisting of Mrs. M. Shobha (President), Mrs. K Anita Shivakumar (Member), And Mrs. Suma Anil Kumar (Member), affirmed that an insurer cannot evade the liability of compensating, even if the fitness certificate and vehicle permit are not renewed at the time of the accident, provided...
Chandigarh District Commission Directs Google India, B2X Service Solutions, And Flipkart To Pay Rs. 37,000, Citing Deficiency In Service And Unfair Trade Practices
The District Consumer Disputes Redressal Commission, Chandigarh consisting of Pawanjit Singh (President) and Surjeet Kaur (Member) allowed the complaint filed against Google India Private Limited (Google), B2X Service Solutions India Private Limited. (B2X Service Solutions) and Flipkart Internet Private Limited (Flipkart) and held them liable for deficiency in service and...
Refund Interest Rate: Chandigarh District Commission Holds DDA Liable For Deficiency In Service And Unfair Trade Practices
The District Consumer Disputes Redressal Commission, Chandigarh consisting of Mr. Amrinder Singh Sidhu (President) and Mr. B.M. Sharma (Member) allowed the complaint filed against Delhi Development Authority (DDA). The Commission held DDA liable for deficiency in service and unfair trade practices for not refunding the interest rate as due. It directed it to pay interest at a rate of...
Baggage Loss: Chandigarh District Commission Orders Go Airlines To Pay Rs. 21,000, Citing Unfair Trade Practices And Deficiency In Service
The District Consumer Disputes Redressal Commission, Chandigarh consisting of Pawanjit Singh (President), Surjeet Kaur (Member), and Suresh Kumar Sardana (Member) allowed the complaint filed against Go Airlines (India) Ltd. and Make My Trip. The Commission held Go Airlines responsible for unfair trade practices and deficiency in service. It directed Go Airlines to pay the complainant...
Discolouration Of Tiles After Installation, Ernakulam Consumer Forum Awards Rs. 60,000 Compensation To Consumer
Recently, the District Consumer Disputes Redressal Forum, Ernakulam bench comprising D.B Binu (President), Ramachandran V. (Member) and Sreevidhia T.N (Member) ordered a compensation of Rs 60,000 to the complainant for discolouration and fading of the tiles within a short period after installation. The District Commission found deficiency in service on the dealer’s and the...
IVF Failure Does Not Necessarily Result Into Medical Negligence, New Delhi Commission Clears Doctor’s Liability
The District Consumer Disputes Redressal Commission-III New Delhi bench, led by Ms. Sonica Mehrotra as President, Ms. Richa Jindal as Member (Female), and Mr. Anil Kumar Koushal as Member (General), recently highlighted an important contention that in the context of In Vitro Fertilization (IVF) procedures, a well-established legal consensus exists through a series of judgments which...
Boundary Wall Is Integral Part Of Building, Not Specifically Excluded, Covered Under Insurance Policy: Uttarakhand State Commission
Recently, the State Consumer Disputes Redressal Commission Uttarakhand, Dehradun bench, consisting of Ms. Kumkum Rani (Judicial Member II) and Mr. B.S. Manral (Member), held that the boundary wall was included in the risk coverage of the policy and the insurer was obliged to compensate for the damage incurred to it. The case involved a dispute over a Standard Fire and Special...