Consumer Cases
Maharashtra State Consumer Commission Holds ERA & Omkar Realtors Liable For Delay In Handing Over Possession Of Omkar Alta Monte Project
The Maharashtra State Consumer Disputes Redressal Commission, Mumbai, comprising Hon'ble Mr. Mukesh V. Sharma (Presiding Member) and Hon'ble Ms. Poonam V. Maharshi (Member), has held ERA Realtors Pvt. Ltd. (Opposite Party No.1), Omkar Realtors & Developers Pvt. Ltd. (Opposite Party No.2), and ICICI Home Finance Company Ltd. (Opposite Party No.3) liable for deficiency in service...
Delhi Consumer Commission Holds Qatar Airways Liable For Deficiency In Service And Mental Harassment
The New Delhi District Consumer Disputes Redressal Commission bench comprising Poonam Chaudhry, President, Bariq Ahmad, Member and Shekhar Chandra, Member has held Qatar Airways liable for deficiency in service and causing mental agony to the complainant and her daughter during the journey. Brief facts: The complainant, a practicing lawyer, booked a ticket through Qatar...
Delhi State Consumer Commission Grants Relief To Homebuyer; Enhances Refund Interest To 12% Against Ahluwalia Contracts Ltd
The Delhi State Consumer Commission, led by Ms. Bimla Kumari, allowed complaintant's appeal against Ahluwalia Contracts Ltd., holding the builder liable for deficiency in service for not delivering the flat on time. The Commission increased the refund interest from 6% to 12% per annum as per the Builder Buyer Agreement and directed the builder to pay ₹3,24,000 with 12% interest from...
NCDRC Upholds State Commission's Order In Machinery Supply Dispute; Reduces Interest To 12%
The NCDRC Bench comprising Justice A.P. Sahi (President) and Mr. Bharatkumar Pandya (Member), while dealing with an appeal concerning failure to honour the supply of machinery, held that Shivajirao More (OP-1/appellant) was liable for deficiency in service for failing to supply and install the machinery as agreed. The Commission upheld the State Commission's findings and directed a refund...
Kerala Consumer Commission Orders IRCTC, Southern Railway To Pay ₹50K For Deficient Service, Unclean Train During Theerth Yatra Tour
The District Consumer Disputes Redressal Commission, Ernakulam recently ordered the Indian Railway Catering and Tourism Corporation Ltd. (IRCTC) and the Southern Railway to pay compensation of ₹50,000 and refund ticket fare of 20,500 to a passenger, who had participated in IRCTC's Aastha Punya Theerth Yatra.The Bench comprising D.B. Binu (President), V. Ramachandran and Sreevidhia T.N....
MahaRERA Holds Pune Based Builder Calyx Spaces Liable For Failing To Complete Project, Grants Relief To 60 Homebuyers
Maharashtra Real Estate Regulatory Authority (“Authority) bench comprising of Manoj Saunik (Chairperson) granted relief to 60 home buyers by holding Calyx Spaces, a Pune-based builder liable for failing to complete the project. As per the contractual terms, the builder was required to hand over possession of the flats between 2020 and 2023. Background...
NCDRC Enhances Compensation Against New India Assurance For Faulty Claim Assessment
The National Consumer Disputes Redressal Commission (NCDRC), comprising Justice A.P. Sahi (President) and Mr. Bharatkumar Pandya (Member), has held New India Assurance Company Ltd. liable for faulty claim assessment and failure to justify the deductions made by the surveyor. The Commission partly allowed the appeal filed by M/s Khanna Polyrib Pvt. Ltd. and enhanced the compensation...
Boutique Club & Musa Trip Pvt. Ltd. Held Liable For Deficiency In Service, Unfair Trade Practice: Chandigarh Consumer Commission Orders ₹1 Lakh Relief
The District Consumer Disputes Redressal Commission-II, Chandigarh bench comprising Amrinder Singh Sidhu (President) and B.M. Sharma (Member) held the Boutique Club and Musa Trip Pvt. Ltd. liable for deficiency in service and unfair trade practice for failing to provide a booked holiday package or refund the amount paid by the complainant.Brief Facts of the Case:The complainant, Rajni, filed...
Delhi District Consumer Commission Holds Bharti Airtel & Balaji Traders Liable For Failing To Port Mobile Number
The District Consumer Disputes Redressal Commission (South-West), New Delhi, comprising Shri Suresh Kumar Gupta (President) and Ms. Harshali Kaur (Member), held Bharti Airtel Ltd. and Balaji Traders liable for deficiency in service for failing to port the complainant's mobile number after taking ₹3,000. The Commission directed them to refund ₹3,000 with 6% interest and pay ₹5,000...
MahaRERA Rejects Complaint Against Piramal Builders, Rules Builder Cannot Be Held Responsible For Homebuyer's Delayed Home Loan Approval
Maharashtra Real Estate Regulatory Authority (“Authority”) bench comprising Mahesh Pathak (Member I), held that Piramal Estate is not liable for the Homebuyer's delayed home loan approval as the project was already registered with MahaRERA and all relevant information, including pending litigations was publicly available. Homebuyer had alleged that his home loan was...
NCDRC Holds Fortis Hiranandani Hospital Liable For Deficiency In Service Over Failure To Investigate IV Fluid Reaction Leading To Patient's Death
The National Consumer Disputes Redressal Commission (NCDRC), comprising Justice A.P. Sahi (President) and Bharatkumar Pandya (Member), has held Fortis Hiranandani Hospital liable for deficiency in service for failing to investigate an adverse reaction following the administration of IV fluids that preceded the patient's death. The Commission observed that the hospital's omission...
Delhi District Commission Holds IRCTC Liable For Serving Veg Biryani With A Dead Worm Inside
The District Consumer Disputes Redressal Commission, New Delhi bench comprising Monika A Srivastava, President and Kiran Kaushal, Member has held Indian Railway Catering and Tourism Corporation Ltd. liable for serving veg biryani with a dead worm inside it. The commission has granted a compensation of Rs. 25,000/- to the complainant. Brief facts: The complainant was travelling from...










