Consumer Cases
Prior Knowledge About Disease Not Disclosed: NCDRC Allows LIC Appeal, Directs State Commission To Consider Afresh
The National Consumer Disputes Redressal Commission, presided over by Justice A.P. Sahi and Mr. Bharatkumar, held that in case of material information in insurance contracts, the burden of proof is on the insured to disclose the same. Brief Facts of the Case The wife/complainant of the deceased husband, nominee of the policy of life insurance, had approached Life Insurance...
MahaRERA Grants Relief To Society And Homebuyer, Directs Builder To Rectify Structural Defects That Emerged After Possession
Maharashtra Real Estate Regulatory Authority (Authority) bench comprising of Mahesh Pathak (Member) has directed Cosmos Homes India to rectify the structural defects that emerged in the project after homebuyers took possession. The Society, formed by the homebuyers of the builder's project along with a homebuyer who is a member of the Society approached the Authority after facing...
Denial Of Encashment Of Cash Certificate Amounts To Deficiency In Service ; Baramulla DCDRC Holds HDFC Bank Liable
The Baramulla District Consumer Disputes Redressal Commission (Jammu & Kashmir) presided by President Peerzada Quosar Hussain and Member Nyla Yaseen has held HDFC Bank liable for denying encashment of the Cash certificates bearing the seal and signature of the Bank.Facts of the Case:The Complainant obtained two cash certificates from the HDFC Bank (OP No 1 ) for an amount of Rs2,00,000/-...
Delhi District Commission Holds Chhabra Farms Liable For Non-Refund Of Advance Booking Amount
The District Consumer Disputes Redressal Commission, Delhi bench comprising Suresh Kumar Gupta, President and Harshali Kaur, Member has held that refusing to refund the advance booking amount by Chhabra Farms where they failed to answer the queries raised by the complainant client regarding their function amounts to 'deficiency in service'.Brief facts: The complainant booked a big hall and...
Performing Major Surgery Without Necessary Infrastructure Is Medical Negligence: Hyderabad District Commission
The District Consumer Disputes Redressal Commission, Hyderabad bench comprising B Uma Venkata Subba, President and C. Lakshmi Prasanna, Member has held Vitality Health Services liable for medical negligence and deficiency in service which led to the death of the complainant's wife. A compensation of Rs. 10 lakhs along with Rs. 50,000 as legal expenses was awarded to the complainant and his...
Overcharging, Forcing Guests To Opt For Dinner At High Rates Is 'Deficiency In Service': Delhi District Commission Holds Make My Trip And Clarks Hotel Liable
The Delhi District Consumer Disputes Redressal Commission bench comprising Suresh Kumar Gupta, President and Harshali Kaur, Member has held Make My Trip and Clark Hotels, Amer,Jaipur liable for charging a room tariff higher than what was reflected on the Make My Trip website. The commission further held that forcing the complainants to attend gala dinner at the hotel also amounts to unfair...
Haryana RERA Holds Ansal Housing and Co-Promoter Jointly Liable For Delay In Handing Over Commercial Unit, Orders Payment Of Interest
Haryana Real Estate Regulatory Authority (Authority) bench comprising Ashok Sangwan (Member) has held Ansal Housing Limited and Samyak Projects Pvt. Ltd. jointly liable for the delay in handing over the commercial unit to the complainants.Authority observed that Samyak Projects being the landowner and Ansal Housing, the developer, both fall within the definition of 'promoter' under the RERA...
Telangana RERA Imposes Rs. 14.91 Lakh Penalty On Builders, Orders Refund To 62 Homebuyers For Possession Delay
In a relief to 62 homebuyers, the Telangana Real Estate Regulatory Authority (Authority) bench, comprising Justice Dr. N. Satyanarayana (Chairperson), K. Srinivasa Rao (Member), and Laxmi Narayana Jannu (Member), penalized the builders for non-registration of the project under RERA. The Authority imposed a penalty of Rs. 14.91 lakhs and directed the builders to refund the homebuyers' amounts...
Allahabad HC Stays Consumer Complaint Proceedings Against WhatsApp On Its Plea Against SCDRC's Order
The Allahabad High Court on Monday issued notice on the plea moved by Meta-owned instant messaging app WhatsApp challenging a recent order of the Uttar Pradesh State Consumer Disputes Redressal Commission (UPSCDRC) wherein it held that since WhatsApp provides 'services' to its 'users' in India, a consumer complaint against it would be maintainable. A bench of Justice Pankaj...
Dead Worms,Webbing Inside Muesli Packet; Ernakulam District Commission Holds Manufacturer Liable
The District Consumer Disputes Redressal Commission, Ernakulam presided by Shri.D.B.Binu (President) , Shri. V.Ramachandran (member) and Smt.Sreevidhia.T.N ( member ) held M/s. Pagariya Food Products (Pvt) Ltd liable . It added that the presence of dead worms and webbing in a sealed food product clearly points to a gross deficiency in service as defined under Section 2(11) of the...
Revision Petitions Before NCDRC Not Maintainable Against An Order Passed By SCDRC In Its Revisional Jurisdiction: NCDRC
The National Consumer Disputes Redressal Commission (NCDRC), while dismissing a revision petition arising out of an order passed by the State Consumer Disputes Redressal Commission (SCDRC) has held that a revision arising from a revision before the SCDRC is not maintainable. This decision follows the NCDRC's earlier judgement in Vivo Mobile India Pvt. Ltd. vs. Mavuram Sujatha...
No Legal Or Contractual Obligation On Restaurant To Provide Gravy With Porotta & Beef Fry: CDRC Ernakulam
The District Consumer Disputes Redressal Commission (DCDRC), Ernakulam recently passed an order dismissing a complaint filed by a journalist against a restaurant (Persian Table) for not providing gravy when he ordered porotta and beef fry.Factual backgroundThe complainant stated that the food was dry and uncomfortable to eat since there was no gravy provided by the restaurant even upon...