Consumer Cases
Consumer Forum Orders Kuwait Airways To Pay 10 Lakh Compensation To Traveller For Rerouting Flight And Failing To Provide Food And Amenities
The District Consumer Disputes Redressal Commission Malappuram presided by Sri. Mohandasan, Smt. Preethi Sivaraman(Member) and Sri. Mohamed lsmayil.C.V(Member) held Kuwait Airways liable for deficiency in service for having chosen a different route without assigning any proper reasons and for failing to provide the food and other amenities that came along the tickets in Business...
NCDRC Asks Surgeon & Hospital To Pay Rs 75 Lakh Compensation To Patient Who Lost Leg Due To Medical Negligence
The National Consumer Disputes Redressal Commission recently directed a surgeon and a hospital to jointly and severally pay a compensation of Rs 75 lakhs to a patient who lost her right leg due to negligence in surgery.The complaint was filed against Dr. Anirban Chatterjee and Nightingale Diagnostic & Medicare Centre Private Limited, Kolkata.The surgery was carried out in the year 2015,...
Supreme Court Directs States To Immediately Pay Salaries And Perquisites To Consumer Forum Members As Per Existing Rules
The Supreme Court has directed all state governments to immediately pay the salary and perquisites of the Chairpersons and Members of the State and District Consumer Dispute Resolution Commissions as per existing Rules.A bench of Justice Abhay Oka and Justice N Kotiswar Singh passed this order while hearing a batch of cases related to the salaries and service conditions of Consumer Forum...
District Forum Holds Builder Guilty For Not Giving Flat's Possession To Homebuyer; Orders Refund, ₹50K Costs For Mental Harassment
The District Consumer Disputes Redressal Commission (DCDRC), New Delhi has recently found Imperia Structures Limited guilty of deficiency in service for not providing possession of a plot booked by a homebuyer within the stipulated time.In doing so the commission directed the builder to pay Rs.14,36,946 along with interest as well as Rs.50,000 as compensation for mental harassment....
District Consumer District Redressal Commission Ernakulam Holds Byju's Learning App Liable For Deficiency In Service By Coercing And Harassing Complainant
The District Consumer District Redressal Commission Ernakulam held Byju's Learning App liable for deficiency in service for coercing the Complainant into purchasing their services. The Bench presided by Shri.D.B.Binu (President), Shri.V.Ramachandran (Member) and Smt.Sreevidhia.T.N (Member) held that refusing to refund the amount as per promise and harassing the consumer by making...
Chandigarh District Commission Holds LG Electronics, Juneja's Circuit Mall Liable For Failing To Provide Netflix Subscription Under Diwali Offer
The District Consumer Disputes Redressal Commission-II, U.T. Chandigarh bench of Surjeet Kaur (Presiding Member) and Brij Mohan Sharma (Member) held 'LG Electronics India Ltd.' and 'Juneja's Circuit Mall' liable for deficiency in service for failing to provide a three-month free Netflix subscription as part of a Diwali Festival Offer. Brief Facts: Raman Sikka...
Cylinder Blast Due To Gas Leakage, Thrissur District Commission Holds Indian Oil Corporation Liable For Deficiency In Service
The District Consumer Disputes Redressal Commission, Thrissur (Kerala) bench of Sri C.T. Sabu (President), Smt. Sreeja S. (Member) and Sri Ram Mohan R. (Member) held 'Indian Oil Corporation' liable for deficiency in service and unfair trade practice for manufacturing defects in a gas cylinder, which blasted due to an internal gas leakage. Brief Facts: The Complainant purchased a...
National Insurance Company Held Liable For Deficiency In Service For Denying Full Policy Amount To Complainant
The District Consumer District Redressal Commission Ernakulam held National Insurance Company Ltd liable for deficiency in service. The Bench presided by Shri.D.B.Binu (President), Shri.V.Ramachandran (Member) and Smt.Sreevidhia.T.N (Member) observed that since the Opposite Party had not filed their version against the contentions raised by the Complainant, the evidence produced by...
Could Not Prove Any Manufacturing Defect, NCDRC Dismisses Complaint Against BMW
A bench of the National Consumer Disputes Redressal Commission (NCDRC)comprising Mr.Subhash Chandra as the presiding member and Dr.Sadhna Shanker as member dismissed a complaint against BMW stating that the Complainants were not able to prove the alleged manufacturing defects. . Moreover, it was held that since the technical report of 'SYMEO' produced by the Complainants was...
Registered Consumer Are Entitled To Compensation, District Consumer Disputes Redressal Commission Kupwara Holds Dost Gas Agency Liable For Deficiency In Service
The District Consumer Disputes Redressal Commission Kupwara held Dost Gas Agency liable for deficiency in service for providing a defective gas cylinder to the Complainant which led to a massive fire damaging the Complainant's residential house. The Bench presided by Peerzada Qousar Hussian (President) and Ms Nyla Yaseen (Member) reiterated that the Complainants being...
Thrissur District Commission Holds Nokia And Its Dealer Liable For Selling Phone With Manufacturing Defects, Orders Refund And Compensation
District Consumer Disputes Redressal Commission (District Commission), Thrissur, Kerala bench of Sri C.T. Sabu (President), Smt. Sreeja S. (Member) and Sri Ram Mohan R. (Member), held Nokia Mobile and Kannan's Digital Trends (dealer) liable for selling phone with manufacturing defect to the complainant. District Commission found Nokia and its dealer liable for deficiency in service...