Consumer Cases
Delhi State Commission Rejects Deficiency Of Service Complaint Against Indigo Airlines, Holds Complainant Responsible For Failing To Carry Documents For Immigration
The Delhi State Consumer Disputes Redressal Commission bench of Justice Sangita Dhingra Sehgal (President), Ms. Pinki (Judicial Member) and Mr. J.P. Agrawal (General Member) dismissed the complaint against Indigo Airlines for deficiency in service and unfair trade practices, holding the complainant responsible for failing to carry the required...
Forcing Insured Person To Accept A Claim Less Than The Insured Value Amounts To Unfair Trade Practice: Chandigarh District Commission
The Chandigarh District Consumer Disputes Redressal Commission has held that forcing the complainant insured person to accept only Rs.16,50,000 as full and final settlement as against the insured value of Rs. 22,00,000 would constitute unfair trade practice by New India Assurance Co. ltd. The bench of Presiding member Padma Pandey and Member Preetinder Singh has observed that such...
Haryana RERA Directs Anant Raj Builders To Pay Interest, Execute Conveyance Deed In Favor Of Homebuyer
Haryana Real Estate Regulatory Authority (Authority) bench comprising of Ashok Sangwan (Member) has directed M/s. Anant Raj Ltd to pay interest for delay and execute conveyance deed in the favour of Homebuyer. Background Fact The homebuyer (Complainant) booked a flat in the builder's (Respondent) project named Maceo located at Sector 91, Manesar, Gurugram by paying Rs. 14,00,000/-...
Giving False Assurances For Possession Of Apartment And Subsequent Cancellation Of Allotment Is 'Deficiency In Service' : Delhi State Commission
The Delhi State Consumer Disputes Redressal Commission has held Cosmos Infra Engineering (I) ltd. liable for providing deficient services with respect to construction and possession of an apartment under a housing project. A bench of Justice Sangita Dhingra Sehgal and Member Pinki has ordered the developer to refund the amount of Rs. 16,76,700 which was paid by the complainant for...
Multiple Complaints With Same Grievance Cannot Be Maintained: Delhi State Commission Dismisses Complaint Against Parsvnath Developers
The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal and Ms. Pinki dismissed a complaint against Parsvnath Developers and directed the complainant to instead join the ongoing class suit before the National Commission. Brief Facts of the Case The complainant booked a flat in the Parsvnath Developers' project and was allotted a unit for Rs. 30,21,201. A Flat...
Bariatric Surgery Addressing Chronic Disease Is Life-Saving Procedure : Delhi State Commission Holds United India Insurance For Deficiency In Service
The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal, Ms. Pinki held that Bariatric surgeries for chronic diseases is a life saving procedure and cannot be excluded from standard policy terms. Brief Facts of the Case The complainant, a member of SCBA, enrolled in a group medical insurance policy provided by the insurer. The policy covered pre-existing...
Rejection Of Insurance Claim Valid If Insured Does Not Follow Policy Terms: Delhi State Commission Reject Claims Of Deficiency Against National Insurance
The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal And Ms. Pinki held that the insurer can reject the insurance claim if the insured has not complied with the policy terms stated. Brief Facts of the Case The complainant's late husband owned a TATA truck insured with National Insurance/insurer since purchase. The vehicle was stolen, and the...
Banks Legally Obligated To Ensure Account Safety: Delhi State Commission Holds SBI Liable For Deficiency In Service
The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal, Ms. Pinki and Mr. J. P. Agrawal held that banks are legally obligated to ensure the safety of the customers' accounts and failing to do so amounts to deficiency in service. Brief Facts of the Case The complainant had a savings account with State Bank of India/bank and an ATM card linked to it. He activated...
Agent Does Not Come Under The Ambit Of 'Consumer' : Delhi State Commission
The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal, Ms. Pinki held that an agent shares a relationship with the principal and this role is excluded from the definition of 'Consumer'. Brief Facts of the Case The complainant and the OP were involved in payment transaction services, facilitating transfers of public money to family members' bank accounts....
Denial Of Insurance Claim Is Justified In Case Of Breach Of Insurance Contract By The Insured Person: Delhi State Commission
Delhi State Consumer Disputes Redressal Commission ruled that denial of insurance claim by “United India Assurance Co. ltd.” is valid where the insured person violates the terms of insurance policy. A coram of President Sangita Dhingra Sehgal and Judicial member Pinki held that non-submission of requisite and essential documents ,as per the terms of policy, by the Complainant...
Delhi State Commission Holds Airbnb India liable For Cancellation Of Confirmed Booking
The Delhi State Consumer Disputes Redressal Commission bench of Justice Sangita Dhingra Sehgal (President) and Ms. Pinki (Judicial Member) held Airbnb India Private Ltd. liable for cancellation of confirmed international booking just few days before the arrival. Brief facts: The complainant booked accommodation for his stay at apartment Cadogan Square-II, Greater London,...
REAL ESTATE WEEKLY ROUND UP: NOVEMBER 25 – DECEMBER 1
MAHARASHTRA REAL ESTATE REGULATORY AUTHORITY Maharashtra RERA Holds Spenta Enclave Liable For Delay, Orders Interest To Homebuyers Case – Anil Kishinchand Rajani & Anr Versus Spenta Enclave Pvt. Ltd A/W 1 other Citation – Complaint No. CC006000000193129 A/W 1 other While allowing the complaints of Two homebuyers, Maharashtra Real Estate Regulatory Authority...