Consumer Cases
Ernakulam District Commission Holds RBL Bank Liable For Imposing Hidden Charges On Credit Account, Failure To Close Account Despite Requests
The District Consumer Disputes Redressal Commission, Ernakulam (Kerala) bench of Shri D.B. Binu (President), Shri V. Ramachandran (Member) and Smt. Sreevidhia T.N. (Member) held 'RBL Bank Ltd.' liable for deficiency in service and unfair trade practice for its failure to close the Complainant's bank account and demand extra charges for his credit card, despite promising to not impose...
Buyers Purchasing Units To Earn Rental Profit Are Not 'Consumers': NCDRC Dismisses Complaint Against M3M India, Martial Buildcon, M-Worth Services
The National Consumer Disputes Redressal Commission (NCDRC), New Delhi bench of Justice A.P. Sahi (President) and Dr Inder Jit Singh (Member) dismissed a complaint against 'M3M India Pvt. Ltd.', 'Martial Buildcon Pvt. Ltd.' and 'M-Worth Services Pvt. Ltd.'. The complaint was filed by the buyers of commercial units in a project named 'M3M Urbana'. It was held that the complainants did...
No Conclusive Link Between Spinal Injury And Negligence During Anesthesia, NCDRC Allows Opal Hospital's Appeal
The National Consumer Disputes Redressal Commission (NCDRC), New Delhi bench of Justice Ram Surat Ram Maurya (Presiding Member) and Mr Bharat Kumar Pandya (Member) allowed an appeal filed by 'Opal Hospital' and two of its doctors. It was held that there was lack of conclusive evidence linking the complainant's spinal cord injury to alleged negligence during anaesthesia, as expert...
Exclusion Clauses Must Not Refute Insurance Policy's Purpose, NCDRC Holds Universal Sompo General Insurance Co. Liable
The National Consumer Disputes Redressal Commission (NCDRC) bench of Justice Ram Surat Ram Maurya (Presiding Member) and Mr Bharatkumar Pandya (Member) held 'Universal Sompo General Insurance Co. Ltd.' for repudiating the insurance claim based on an exclusion clause that contradicted the very object of the insurance contract. Brief Facts: Jindal & Company...
Filing Complaint After Project Completion, MahaRERA Rejects Homebuyers Claim
Maharashtra Real Estate Regulatory Authority (Authority) bench, comprising Mahesh Pathak (Member – I), rejected the homebuyers' claim against Larsen & Toubro Ltd (builder) for a refund with interest under Section 18, holding that the complaint was filed after the project was completed and the Occupancy Certificate had been issued. Background Facts Both Homebuyers...
Chandigarh District Commission Holds Just Dial Liable For Failure To Provide Advertisement Services Despite Receiving Payment
The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench of Pawanjit Singh (President), Surjeet Kaur (Member) and Suresh Kumar Sardana (Member) held 'Just Dial Limited' liable for deficiency in service for failure to provide advertisement services under its 'advertisement plan', despite receiving the advance and instalment amount for...
Execution Of Conveyance Deed Doesn't End Builder Liability, Haryana RERA Directs Emaar MGF To Pay Interest To Homebuyer
While holding that executuion of conveyance deed in the favour of homebuyer does not end builder/promoter liability towards the flat, Haryana Real Estate Regulatory Authority (Authority) bench, comprising Ashok Sangwan (Member), directs M/s Emaar MGF Land Ltd.(builder) to pay interest to the homebuyer for delayed possession. Background Facts On 26.04.2010, the original...
Thiruvananthapuram District Commission Holds Reliance Nippon Insurance Liable For Failure To Provide Promised FD Services
The District Consumer Disputes Redressal Commission, Thiruvananthapuram (Kerala) bench of Sri P.V. Jayarajan (President), Mrs Preetha G. Nair (Member) and Mr Viju V.R. (Member) held 'Reliance Nippon Insurance' liable for deficiency in service and unfair trade practice for failing to provide the promised Fixed Deposit (FD) Scheme to the Complainant and for changing the terms of the...
MahaREAT - Homebuyers Have Unconditional Right To Claim Interest, Sets Aside MahaRERA Conditional Payment Of Interest Order
While setting aside the order of Maharashtra Real Estate Regulatory Authority (Authority), Maharashtra Real Estate Appellate Tribunal (Tribunal), comprising Justice Shriram R. Jagtap (Judicial Member) and Shrikant M. Deshpande (Technical Member), has held that Homebuyers right to seek interest upon delay under Section 18(1) of RERA, 2016 is unqualified and conditional. The...
Haryana State Commission Holds LIC Liable For Wrongful Repudiation Of Valid Life Insurance Claims
The State Consumer Disputes Redressal Commission, Haryana bench of Shri Naresh Katyal (Judicial Member) and Shri S.C. Kaushik (Member) held 'Life Insurance Corporation of India (LIC)' liable for deficiency in service for failure to settle a valid life insurance claim by citing lack of the deceased policy holder's histopathology report. It was held that LIC could have obtained that...
Haryana RERA Directs Signature Global To Pay Interest To Three Homebuyers For Delayed Possession
Haryana Real Estate Regulatory Authority (Authority) bench, comprising Ashok Sangwan (Member), has directed M/s Signature Global India Private Limited to pay interest to three homebuyers of the affordable housing project named The Millennia, situated in Sector-37D, Gurugram. Background Facts All three homebuyers (Complainants) purchased flat in the builder's (Respondent) project...
Punjab RERA Holds Bathinda Development Authority Liable For Delayed Possession Of Residential Plot, Orders Compensation To Complainant
Punjab Real Estate Regulatory Authority (Authority) bench, consisting of Balbir Singh (Adjudicating Officer), held Bathinda Development Authority (Respondent) liable for delayed possession of residential plot and directed it to pay Rs. 95,000 as compensation to complainant. Background Facts The complainant booked a residential plot in the respondent's project at PUDA...