Consumer Cases
Bihar State Commission Holds Bajaj Allianz General Insurance Co. Liable For Wrongful Repudiation of Valid Claim
The State Consumer Disputes Redressal Commission, Bihar bench of Gita Verma (Judicial Member) and Md. Shamim Akhtar (Judicial Member) held Bajaj Allianz General Insurance Co. Ltd. liable for deficiency in service for wrongfully repudiating a valid insurance claim despite receiving all required documents. Negligence on the part of the Insurance Company's lawyer for his failure to appear for...
Delhi State Commission Holds Voltas Liable For Charging Repair Costs For AC Within Warranty Period
The State Consumer Disputes Redressal Commission, Delhi bench of Justice Sangit Dhingra Sehgal (President) and Ms Pinki (Judicial Member) held Voltas Ltd. liable for failure to repair a split AC within the extended warranty period. It was also held liable for charging repair costs from the Complainant within the warranty period. Brief Facts: The Complainant purchased a Voltas...
Banks Ought To Give Notice, Opportunity To Pay Dues Before Recovering Customer's Vehicle: NCDRC Holds Kotak Mahindra Bank Liable
The National Consumer Disputes Redressal Commission, New Delhi (NCDRC) bench of Dr Inder Jit Singh (Presiding Member) held Kotak Mahindra Bank Ltd. liable for deficiency in services for its failure to issue a notice before recovering the vehicle secured under a loan agreement. The Bank also failed to give an opportunity to the borrower to clear the dues and hastily sold the vehicle at...
Thrissur District Commission Holds HP Dealer And Its Service Centre Liable For Deficiency In Service For Charging Money During Warranty Period
The District Consumer Disputes Redressal Commission, Thrissur (Kerala) bench of Sri C.T. Sabu (President), Smt. Sreeja S. (Member), and Sri Ram Mohan R. (Member) held the laptop manufacturer HP's (Hewlett-Packard) dealer, and its service centre liable for charging Rs. 850 for fixing the defect in the laptop during the warranty period. Background Facts The complainant who is a...
Thrissur District Commission Holds Tile Manufacturer And Its Dealer Liable For Deficiency In Service Due To Decolourisation And Staining Of Tiles
The District Consumer Disputes Redressal Commission, Thrissur (Kerala) bench of Sri C.T. Sabu (President), Smt. Sreeja S. (Member), and Sri Ram Mohan R. (Member) held tile manufacturer Shah Tiles Pvt. Ltd and its dealer liable for decolourisation and staining of tiles. Background Facts The complainant purchased IVORY colour Shiv Cera Vitrified Tiles from the 1st opposite party dealer...
Intent Behind Purchasing Shop Was Self – Employment, NCDRC Holds Complainant As Consumer, Orders Refund
National Consumer Disputes Redressal Commission (NCDRC) Bench, comprising AVM J. Rajendra (President), held that the complainant who purchased a shop in the builder's commercial project qualifies as a consumer as the intent behind the purchase was self employment. The National Commission while holding the builder accountable for failing to provide possession on time directed the builder to refund Rs. 38 lakhs along with interest to the complainant. Previously, the State Commission...
MahaRERA Orders Relief To Nine Homebuyers Of Sahara Prime City Facing Delay Of Over 17 Years
Maharashtra Real Estate Regulatory Authority (Authority) bench, comprising Mahesh Pathak (Member – I), provided relief to nine homebuyers of the Sahara Prime City Nagpur project which has been facing a delay of more than 17 years. Sahara Prime City, the real estate company of Sahara India Pariwar, is experiencing issues in completing its ongoing projects after the Supreme Court...
Delhi District Commission Orders Shree Vardhman Developers To Refund Amount Paid By Homebuyer
The District Consumer Disputes Redressal Commission-II (South Delhi) bench comprising Monika A Srivastava (President), Dr. Rajender Dhar (Member) and Ritu Garodia (Member) directed Shree Vardhman Developers Pvt. Ltd (Builder) to refund 48 Lakhs with interest to homebuyer for delayed possession and deficiency in service. Background Facts The homebuyer (Complainant) was allotted a flat measuring 1,495 sq. ft. in the builder's (Opposite Party) project named Shree Vardhman Gardenia,...
Punjab RERA Orders Omaxe Chandigarh Extension To Pay Interest To Homebuyer For Delayed Possession
Punjab Real Estate Regulatory Authority (Authority) bench consisting of Binod Kumar Singh (Member), directed M/s Omaxe Chandigarh Extension Developments Pvt. Ltd. Which is a subsidiary of Real Estate company Omaxe Ltd. to pay interest to homebuyer for the delay in handing over possession of the flat. Background Facts Homebuyer (Complainant) was allotted a flat in the...
WB REAT Upholds Authority's Decision Directing Builder To Refund ₹11 Lakh To Homebuyer, Initiates Proceedings For Selling Unregistered Project
While upholding the West Bengal Real Estate Regulatory Authority (Authority) order directing the builder to refund the homebuyer's paid amount of Rs. 11,00,000/- with interest, West Bengal Real Estate Appellate Tribunal (Tribunal) bench, comprising Justice Rabindranath Samanta (Chairperson), Gour Sunder Banerjee (Judicial Member), and Dr. Subrat Mukherjee (Administration Member),...
Will Homebuyer Who Converted His Paid Amount Into Unsecured Loan Fall Under Definition Of Allottee? MahaREAT Answers
Maharashtra Real Estate Appellate Tribunal (Tribunal) bench, comprising Shriram R. Jagtap (Judicial Member) and Dr. K. Shivaji (Technical Member), has held that homebuyer who converts their paid amount into an unsecured loan will not fall under the definition of an allottee. As the paid amounts are no longer considered as payments for the purchase of the Flat. Instead, they...
Delay Of Over 8 Years, Haryana RERA Directs KNS Infracon To Refund And Settle Homebuyer's Loan Account
Haryana Real Estate Regulatory Authority (Authority) bench, comprising Ashok Sangwan (Member), has directed M/s KNS Infracon Private Limited to refund ₹93 Lakhs with interest to homebuyer who purchased a flat in their Capital Gateway Project. Additionally, Authority directed builder to close the homebuyer's loan account with the bank using the refundable...











