Delhi State Commission Holds Punjab National Bank Liable For Opening Bank Account Without Proper Verification

The State Consumer Disputes Redressal Commission, Delhi bench of Justice Sangita Dhingra Sehgal (President) and Mr J.P. Agarwal (General Member) held Punjab National Bank (PNB) liable for deficiency in service for opening a bank account without proper verification. PNB failed to conduct the KYC process and opened the bank account based on an...

Tamil Nadu RERA Directs TATA Value Homes To Pay 3 Lakh To Homebuyer As Compensation For Delay And Mental Agony

Tamil Nadu Real Estate Regulatory Authority (Authority) bench Comprising of TMT N. Uma Maheshwari (Adjudicating Officer), has directed TATA Value Homes to pay a sum of ₹3 lakhs to a homebuyer as compensation for delay and mental agony. Background Facts On 07.05.2014 Homebuyer (Complainant) booked a flat in the builder's (Respondent) project named TATA Santorini situated...

Competition Commission Dismisses Abuse Of Dominance Complaint Against Indian Rare Earths India Limited

The Competition Commission of India (Commission) bench, comprising Ms. Ravneet Kaur (Chairperson), Ms. Sweta Kakkad (Member), Anil Agrawal (Member) and Mr. Deepak Anurag (Member), has determined that although Indian Rare Earths India Limited (IREL) has dominant position in the mining and sale of Beach Sand Sillimanite market in India, it has not abused the dominant position. Submissions...

MahaREAT Directs Builder To Refund Entire Amount With Interest From The Date Of Payment

Maharashtra Real Estate Appellate Tribunal (Tribunal), comprising Justice Shriram R. Jagtap (Judicial Member) and Shrikant M. Deshpande (Technical Member), has set aside the decision of the Maharashtra Real Estate Regulatory Authority (Authority) that awarded interest on the refund amount from the due date of possession. Instead, the Tribunal directed Darode Jog Homes Pvt. Ltd. (builder)...

NCDRC Holds ICICI General Insurance Liable For Deficiency In Service Over Denial Of Insurance Claim

The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, held that a legitimate insurance claim can't be repudiated merely on the basis of delay in notifying the insurer. Brief Facts of the Case The complainant owned a Tata Sumo and had an insurance policy with ICICI Lombard General Insurance/insurer for one year. Later, the vehicle was stolen, and...

Insured Is Required To Read Policy Documents Before Signing: NCDRC

The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, held that the insured cannot claim a lack of understanding due to not reading the policy documents before signing. Brief Facts of the Case The complainant, a retired employee, was misled by Max New York Life Insurance/insurer into believing he was investing in a fixed deposit (FD) that would double...

MahaRERA Directs Ruparel Infra & Reality To Refund Homebuyer's Money After Deducting 2% Of Total Consideration

While holding the forfeiture of the entire money paid by the homebuyer, which was around 5% of the total consideration of the flat, as inconsistent, the Maharashtra Real Estate Regulatory Authority (Authority) bench, comprising Mahesh Pathak (Member – I), has directed Ruparel Infra & Realty Pvt Ltd., the builder, to refund the amount paid by the homebuyer after deducting 2% of the...

Failure To Pay Portion Of Sale Price Does Not Nullify Title Transfer: NCDRC

The National Consumer Disputes Redressal Commission, presided by Justice Sudip Ahluwalia and Mr. Rohit Kumar Singh, held that failure to pay a portion of the sale price does not nullify the sale once the title has been transferred. Brief Facts of the Case The complainants booked a flat with T.C. Enterprise/developer and executed an agreement of sale for the same. They took...

Concealment Of Facts By Insured Can Make Policy Voidable: NCDRC

The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, dismissed a petition against Life Insurance Corporation and held that the proposer must reveal all significant information that impacts the insurer's risk evaluation; failing to do the same can render the policy voidable at the option of the insurer. Brief Facts of the Case The complainants...

NCDRC Holds Canara Bank Liable For Deficiency In Service Due To Negligence In Handling Cheque Clearance

The National Consumer Disputes Redressal Commission, presided by Justice Sudip Ahluwalia, held Canara Bank liable for deficiency in service for not presenting cheques in a timely manner, causing them to become stale. Brief Facts of the Case The complainant has a Savings Bank Account with Canara bank at its Maharani Bagh Branch. She deposited two CTS cheques, one for Rs. 11,36,868...

NCDRC Holds LIC Responsible For Deficiency In Service Over Denial Of Legitimate Insurance Claim

The National Consumer Disputes Redressal Commission, presided by AVM J. Rajendra, held that the concealment of health conditions does not affect the insured's right to claim accidental death benefits if the policy was active at the time of the accident. Brief Facts of the Case The complainant's husband obtained a life insurance policy from Life Insurance Corporation/insurer...

Lack Of Response Does Not Indicate Consent In Insurance Contracts: NCDRC

The National Consumer Disputes Redressal Commission, presided by Mr. Subhash Chandra and Dr. Sadhna Shanker, held that in insurance proposals, a lack of response does not imply agreement, and a valid contract is established only when there is clear acceptance from the authorized party. Brief Facts of the Case The late husband of the complainant took housing loan from the...